Remove RequestTop Adware from Mac OS X

Step by step process to delete RequestTop Adware

RequestTop Adware is described as an adware type programs that has browser hijacker functionalities. It operates by making modifications to browsers, delivering intrusive advertisements and by promoting fake search engines. Once installed, it will hijack your browser as well as disable all your security application running on your computer. These apps help you to enhance web browsing experience and provide improved search results. But in fact, it is phony because its main aim is to display ads and collect information related to users browsing activity.

In most cases, it has been noticed that people download and install such apps like RequestTop Adware inadvertently and that is why they are classified as potentially unwanted application. Further, these adware feed users with intrusive advertisements and once you click on them they will redirect you to harmful websites or can execute malicious scripts that can download and install malicious software. As we mentioned above that this app also have browser hijacking abilities that is used to assign the addresses of illegitimate web searchers as browser’s homepage, default search engine and new tab URL.

Apart from this, adware type apps are often used to record various information relating to users browsing habits including IP addresses, pages viewed, entered search queries, geo-locations and other similar details. Later, all gathered details are shared with third parties who misuse those data to generate income for their developers. Thus, it might cause users problem related to privacy, monetary loss and identity theft. So, we recommend you to remove RequestTop Adware immediately from the computer.

How did adware intrude?

Like other redirect virus and harmful threats, RequestTop Adware mostly gets on your PC through bundled freeware programs. If you want to use any freeware programs then you should not download it from shady websites. This malware also invade inside through spam emails, suspicious websites, shareware, misleading ads, torrent files and other tricks. After intrusion, it will firstly disable your internet security and firewall programs. It can also inject its malign codes to the registry editor to get started on your system automatically. Due to this you will not be able to detect or remove this infection and your device will become more vulnerable to other threats and viruses. So, it is important to delete this nasty malware as soon as possible.

How to avoid installation of PUAs?

The main reasons for PC infections are poor knowledge and reckless behavior therefore you must always pay close attention while installing or updating software as well as browsing internet. Always use its official websites and direct download links to install any programs. Avoid using untrustworthy download sources like questionable pages, third party installers, free file hosting sites and other similar tools as they are used to proliferate malware. Keep all installed apps updated by using tools recommended by official software developers. Always read installation guide carefully till the end and never skip custom or advance options of installation setups.

Remove RequestTop Adware

Manual malware removal threat might be lengthy and complicated so that it requires advanced computer knowledge to perform virus removal processes. Despite such process, you can use Combo Cleaner Antivirus for macOS that has the ability to remove RequestTop Adware and other rogue applications completely and safely from the Mac operating system.

Quick Glance

Name: RequestTop Adware

Type: PUP, Malicious domain, Redirect, Adware, Mac malware, Mac virus

Symptoms: A huge amount of advertising not originates from the sites you are browsing. Intrusive pop-up ads. Decreased internet browsing speed. Your Mac becomes slower than as usual.  

Intrusion methods: bundles of free software programs, spam emails, harmful websites, peer to peer sharing networks, cracked software and many more.

Damage: slow down computer performance as well as internet speed, browser tracking (possibly privacy issues), loss of personal information and infiltrate other additional malware infections.

Removal: To delete possible malware infections we highly advised you to scan your PC with legitimate antivirus software. Despite this, you can also follow removal guidelines that are provided under this post.

Remove Files and Folders Related to RequestTop Adware

Open the “Menu” bar and click the “Finder” icon. Select “Go” and click on “Go to Folder…”

Step 1: Search the suspicious and doubtful malware generated files in /Library/LaunchAgents folder

Type /Library/LaunchAgents in the “Go to Folder” option

In the “Launch Agent” folder, search for all the files that you have recently downloaded and move them to “Trash”. Few of the examples of files created by browser-hijacker or adware are as follow, “myppes.download.plist”, “mykotlerino.Itvbit.plist”, installmac.AppRemoval.plist”, and “kuklorest.update.plist” and so on.

Step 2: Detect and remove the files generated by the adware in “/Library/Application” Support folder

In the “Go to Folder..bar”, type “/Library/Application Support”

Search for any suspicious newly added folders in “Application Support” folder. If you detect any one of these like “NicePlayer” or “MPlayerX” then send them to “Trash” folder.

Step 3: Look for the files generated by malware in /Library/LaunchAgent Folder:

Go to Folder bar and type /Library/LaunchAgents

You are in the “LaunchAgents” folder. Here, you have to search for all the newly added files and move them to “Trash” if you find them suspicious. Some of the examples of suspicious files generated by malware are “myppes.download.plist”, “installmac.AppRemoved.plist”, “kuklorest.update.plist”, “mykotlerino.ltvbit.plist” and so on.

Step4: Go to /Library/LaunchDaemons Folder and search for the files created by malware

Type /Library/LaunchDaemons in the “Go To Folder” option

In the newly opened “LaunchDaemons” folder, search for any recently added suspicious files and move them to “Trash”. Examples of some of the suspicious files are “com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, “com.myppes.net-preference.plist”, “com.aoudad.net-preferences.plist” and so on.

Step 5: Use Combo Cleaner Anti-Malware and Scan your Mac PC

The malware infections could be removed from the Mac PC if you execute all the steps mentioned above in the correct way. However, it is always advised to be sure that your PC is not infected. It is suggested to scan the work-station with “Combo Cleaner Anti-virus”.

Once the file gets downloaded, double click on combocleaner.dmg installer in the newly opened window. Next is to open the “Launchpad” and press on “Combo Cleaner” icon. It is advised to wait until “Combo Cleaner” updates the latest definition for malware detection. Click on “Start Combo Scan” button.

A depth scan of your Mac PC will be executed in order to detect malware. If the Anti-virus scan report says “no threat found” then you can continue with guide further. On the other hand, it is recommended to delete the detected malware infection before continuing.

Now the files and folders created by the adware is removed, you have to remove the rogue extensions from the browsers.

Remove RequestTop Adware from Internet Browsers

Delete Doubtful and Malicious Extension from Safari

Go to “Menu Bar” and open “Safari” browser. Select “Safari” and then “Preferences”

In the opened “preferences” window, select “Extensions” that you have recently installed. All such extensions should be detected and click the “Uninstall” button next to it. If you are doubtful then you can remove all the extensions from “Safari” browser as none of them are important for smooth functionality of the browser.

In case if you continue facing unwanted webpage redirections or aggressive advertisements bombarding, you can reset the “Safari” browser.

“Reset Safari”

Open the Safari menu and choose “preferences…” from the drop-down menu.

Go to the “Extension” tab and set the extension slider to “Off” position. This disables all the installed extensions in the Safari browser

Next step is to check the homepage. Go to “Preferences…” option and choose “General” tab. Change the homepage to your preferred URL.

Also check the default search-engine provider settings. Go to “Preferences…” window and select the “Search” tab and select the search-engine provider that you want such as “Google”.

Next is to clear the Safari browser Cache- Go to “Preferences…” window and select “Advanced” tab and click on “Show develop menu in the menu bar.“

Go to “Develop” menu and select “Empty Caches”.

Remove website data and browsing history. Go to “Safari” menu and select “Clear History and Website Data”. Choose “all history” and then click on “Clear History”.

Remove Unwanted and Malicious Plug-ins from Mozilla Firefox

Delete RequestTop Adware add-ons from Mozilla Firefox

Open the Firefox Mozilla browser. Click on the “Open Menu” present in the top right corner of the screen. From the newly opened menu, choose “Add-ons”.

Go to “Extension” option and detect all the latest installed add-ons. Select each of the suspicious add-ons and click on “Remove” button next to them.

In case if you want to “reset” the Mozilla Firefox browser then follow the steps that has been mentioned below.

Reset Mozilla Firefox Settings

Open the Firefox Mozilla browser and click on “Firefox” button situated at the top left corner of the screen.

In the new menu, go to “Help” sub-menu and choose “Troubleshooting Information”

In the “Troubleshooting Information” page, click on “Reset Firefox” button.

Confirm that you want to reset the Mozilla Firefox settings to default by pressing on “Reset Firefox” option

The browser will get restarted and the settings changes to factory default

Delete Unwanted and Malicious Extensions from Google Chrome

Open the chrome browser and click on “Chrome menu”. From the drop down option, choose “More Tools” and then “Extensions”.

In the “Extensions” option, search for all the recently installed add-ons and extensions. Select them and choose “Trash” button. Any third-party extension is not important for the smooth functionality of the browser.

Reset Google Chrome Settings

Open the browser and click on three line bar at the top right side corner of the window.

Go to the bottom of the newly opened window and select “Show advanced settings”.

In the newly opened window, scroll down to the bottom and choose “Reset browser settings”

Click on the “Reset” button on the opened “Reset browser settings” window

Restart the browser and the changes you get will be applied

The above mentioned manual process should be executed as it is mentioned. It is a cumbersome process and requires a lot of technical expertise. And hence it is advised for technical experts only. To be sure that your PC is free from malware, it is better that you scan the work-station with a powerful anti-malware tool. The automatic malware removal application is preferred because it doesn’t requires any additional technical skills and expertise.

Download the application and execute it on the PC to begin the depth scanning. Once the scanning gets completed, it shows the list of all the files related to RequestTop Adware. You can select such harmful files and folders and remove them immediately.