Remove Reig Ransomware and restore encrypted files

 Complete guide to delete Reig Ransomware and decrypt files

Reig Ransomware is a deadly computer-infection, belongs to DJVU/STOP ransomware group. The malware is designed to encrypt all stored files on compromised host computer, making them inaccessible until ransom demand is paid. Crooks ask for ransom payment for allegedly providing the decryption tool or software embedded with the unique code/ key to crack the encryption algorithm used for the files encryption.

Like other latest DJVU/STOP ransomware such as Ribd, Cadq and Cosd, the malware encodes the files using RSA that allows the crooks to design such a unique decryption key during the files encryption process. Don’t worry! We will guide how you can recover the files without negotiating with the crooks and also the complete steps to remove Reig Ransomware from the system.

Reig Ransomware– more information

Reig Ransomware is found to be distributed using spam email campaigns through virulent files filled with the malicious code of the malware. After the successful installation, it conducts several changes to the system settings in the background that sets the path for its primitive files encryption process. Some of these changes include:

• Alterations to the registry settings and start up preferences,
• Ex-infiltrations of Personal and sensitive information,
• Deletions of shadow copies to harden the files recovery process,
• Injections of various other malware

After completely settled down, it begins its primitive files encryption process. It scans all stored files with their extension one by one and launches the aforementioned encryption algorithm to encode them with certain combination of character of the developers’ choice. The unique code created during the process is stored on some remote server that only these shady people can access to them.

 After the successfully doing the files encryption process, Reig Ransomware creates ransom note and displays it within a file named _readme.txt attached with each folder containing the encrypted files. The ransomware targets most crucial and sensitive and personal data that the users don’t want to lose. They see the ransom note as the last hope for the files encryption and often fall for the scam.

Here is the full text presented in _readme.txt file dropped by Reig Ransomware:

ATTENTION!

Don’t worry, you can return all your files!

All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key.

The only method of recovering files is to purchase decrypt tool and unique key for you.

This software will decrypt all your encrypted files.

What guarantees you have?

You can send one of your encrypted file from your PC and we decrypt it for free.

But we can decrypt only 1 file for free. File must not contain valuable information.

You can get and look video overview decrypt tool:

hxxps://we.tl/t-9CYW99VhUR

Price of private key and decrypt software is $980.

Discount 50% available if you contact us first 72 hours, that’s price for you is $490.

Please note that you’ll never restore your data without payment.

Check your e-mail “Spam” or “Junk” folder if you don’t get answer more than 6 hours.

To get this software you need write on our e-mail:

[email protected]

Reserve e-mail address to contact us:

[email protected]

Your personal ID:

–

As you see, the ransom note states the users that if they need to purchase a unique decryption tool from the crooks behind it to gain access to the encrypted data. To contact the crooks, email addresses [email protected] or [email protected] is mentioned in the note. The message also states the using third party tools will lead the permanent data loss.

Prior to the payment, the users are asked to send up to 1 encrypted file less than 1 MB in size as a proof that the files decryption is possible and the developers have the tool can help them in doing that. The price of the decryption tool that the crooks set for the tool is $980, which is to be paid in Bitcoin. However, there is 50% discount also offered to the users (for the limited period of 3 days or 72 hours).

Filenames of the stored files end with .reig extension are the ones that got affected during the attack by Reig Ransomware. In such a case, you will no longer be access to these files until the unique decryption tool you have. The crooks put a huge ransom demand for that. The problem is that there is no guarantee that these people will provide the decryption tool once the payment is done.

As often observed with ransomware cases, crooks disappear, leaving the victims without their files once the payment is received. So, it is strongly recommended you not to pay/contact to the crooks under any circumstances if you are dealing with this cyber-infection. There are alternatives available for that. So, before thinking much about the files recovery, remove Reig Ransomware so as to avoid several other issues that the malware may cause.

Below the post, you will find complete guide to remove Reig Ransomware from the system. Follow it and ensure that your computer is completely malware-free. Next step is to think about the files recovery. At present, the official decryption tool is not available that can decode the files encrypted by this ransomware.

Also, we have already stated that the Reig malware can delete the Shadow Copies that are other data recovery alternatives in such case- however, for surety, you must once check if the automatically created backup from the OS got affected during the attack – you will find complete guide on how this is to be done just below the article in the data recovery section.

If the shadow copies are also deleted, you left with the only option to use existing backups. Although, this party data recovery tools are available for the files recovery, you require a little attentive before using them. Always think of the possibility that there are certain potentially unwanted apps exist in the market that falsely claim about functioning as a data recovery tool but in real they are designed to cause additional malware infection.

Protect systems from ransomware infection in future

Ransomware viruses are in majority of the cases delivered through spam email campaigns – large scale operations where thousands of spam emails are designed and delivered. The letters contain infectious files or links for such files as attachments, if clicked, executed or just opened- the malicious malware download/ installation process is triggered. You require aware about this possibility and must employ a reputable antivirus tool for scanning any email attachment before opening them.

Another possible ransomware distribution channels are untrustworthy downloading sources. The examples of such sources are p2p networks, free file hosting sites and third party downloaders/ installers. They offer suspicious objects as legit software, tool for the system. Fake software updates and illegal activation tools are prime examples – they cause system infection by supposedly updating/ activating installed software. Refer only official sources for any software download/ install, update and purchase.

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Step 1: Remove Reig Ransomware through “Safe Mode with Networking”

Step 2: Delete Reig Ransomware using “System Restore”

Step 1: Remove Reig Ransomware through “Safe Mode with Networking”

For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.

Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.

For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button.  In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.

For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.

Step 2: Delete Reig Ransomware using “System Restore”

Log-in to the account infected with Reig Ransomware. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.

In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”

• During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”

• In the new opened command prompt, enter “cd restore” and then press “Enter”.

• Type: rstrui.exe and Press “ENTER”

• Click “Next” on the new windows

• Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to Reig Ransomware infiltration in the PC.

• In the newly opened windows, press on “Yes”.

Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove Reig Ransomware files if they left in the work-station.

In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.

Important Note: Some variants of Reig Ransomware delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.

How to Restore Individual Encrypted File:

In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.

In order to access the files encrypted by Reig Ransomware, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.

Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like Reig Ransomware.

Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.

It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.

How to Recover the Files Encrypted by Reig Ransomware?

Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with Reig Ransomware in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.

Use of Data Recovery Tool

This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove Reig Ransomware infection. Leave the locked files as it is and follow the steps mentioned below.

Step1: Download the software in the work-station by clicking on the “Download” button below.

Step2: Execute the installer by clicking on downloaded files.

Step3: A license agreement page appears on the screen. Click on “Accept” to agree with its terms and use. Follow the on-screen instruction as mentioned and click on “Finish” button.

Step4: Once the installation gets completed, the program gets executed automatically. In the newly opened interface, select the file types that you want to recover and click on “Next”.

Step5: You can select the “Drives” on which you want the software to run and execute the recovery process. Next is to click on the “Scan” button.

Step6: Based on drive you select for scanning, the restore process begins. The whole process may take time depending on the volume of the selected drive and number of files. Once the process gets completed, a data explorer appears on the screen with preview of that data that is to be recovered. Select the files that you want to restore.

Step7. Next is to locate the location where you want to saver the recovered files.