Users encounter BSODs errors with Windows 10 KB4549951 update install

Users reported Blue Screens of death (BSOD) errors after the download/installation of the Windows 10 KB4549951 cumulative update. This update was released in this year in the month of April with the patch of Windows 10, version 1909 and for Windows 10, 1903.

If you want to download this 10 KB4549951 Window 10 update, you can do it from the Microsoft Update Catalog. Admins can distribute the update to the users via Windows Server Update Services.

The users who enabled the automatic update install this cumulative update with no additional actions. The Microsoft says, they are not currently aware of any issues with 10 KB4549951 update in accordance with the Windows support entry.

10 KB4549951 installation failures

Even though there are workaround to install the problematic updates manually, the users who failed to install. During the process, they spotted various issues, such as 0x80070bc2, 0x800f0900, 0x80070003, 0x80073701, 0x800f080a, 0x800f0986, and 0x80070002 errors during the installation moment.

A user says, “It downloads and installs. During restart, I get msg that it could not install and it restores my PC back to before update. Last failed install attempt on ‎4/‎21/‎2020 – 0x80070003 troubleshooter could not fix problem.”

Another report adds, “Having now spent two hours waiting for these two updates to download and install then on restart it tells me we were unable to install so resetting back to how it was,”

Many encounter BSOD errors as well

With KB4549951 released, most fair share that the user reports we saw is the Blue Screens of death after the system crashes during the restart follows up with the update installation process. A report says, “Windows Update KB4549951, released in the past week, caused a “BLUE SCREEN OF DEATH” on my laptop with the error message “BOOT DRIVE INACCESSIBLE”.

“I came to this conclusion after 3 system restores, uninstalling recent updates sequentially and checking update reviews online. It appears that this specific update causes a system CRITICAL issue. Unfortunately, I can’t pause updates for longer than a month so this is a ticking time-bomb if it’s not fixed!”

Feedback Hub report says, “My perfectly working PC died while automatically installing KB4549951 (never rebooted). Tried automatic repair, all other repair options including uninstall latest update. Nothing worked. It was stuck in the BSoD loop, stating ‘Critical Process Died’. SrtTrail log stated, ‘A recently serviced boot binary is corrupt.’ So I decided to clean install the Windows again. Formatted C drive, fresh clean install. Again after automatic update installing KB4549951 the system crashed and is going into ‘automatic repair’ mode.”

Users encounter system crash during streaming online

Many users reported multiple of errors ranging from their files being deleted, WiFI networking and display issues that in some cases can cause devices unusable.

“Since installing this update I have had a variety of serious issues. BSOD, Wifi connectivity issues, Display adaptor issues and a general system slowdown,” a Feedback Hub report details.”Streaming has become impossible on any service from Netflix to iTunes. The nastiest one is when the display goes into hibernation, the explorer goes into recovery mode and I have to restart the whole system. Not happy. when will there be a fix?”

Similarly, the issues caused by streaming services can lead to system freezes:

“Immediately after installing KB4549951 all streaming services (netflix/stan/ect) through both Edge and Chrome caused hard freezing the instant any video began playback (even the previews),” a Feedback Hub reports reads. “This issue was only triggered through playback via browser, gaming and videos on HDD were unaffected.”

“This issue was reproduced consecutively about 10 times while trying various settings to isolate the cause. Immediately after uninstalling KB4549951, postponing updates and restarting PC, the issue was resolved and playback via browser was normal. Event Viewer shows no critical or unexpected events outside of the PC being terminated incorrectly.”

Uninstall KB4549951

Before uninstalling KB4549951 update, you should know that you would also be removing the mitigation for vulnerabilities affecting the Microsoft Scripting Engine, Windows App and Frameworks, Windows Cloud Infrastructure, Windows Virtualization Windows Storage and Filesystems Windows Update Stack and the Microsoft JECT Database Engine.

After the installation of KB4549951 update, if you encounter any issues as stated and want to perform its un-installation, as per the Microsoft, you have to do it by selecting View installed updates in the programs and Features Control Panel.

The required steps for this:

Open Control Panel, Go to Programs>Programs and Features and Click on View Installed Updates in the left sidebar. Next, right click on the KB4549951 entry in the list and confirm when ask for “Are you sure you want to uninstall this update?” After this, click on Yes button and then restart the device.