Remove HelpYou ransomware and recover encrypted files
Complete tips to delete HelpYou ransomware and restore files
HelpYou ransomware is a ransomware-type infection that is designed to encrypt stored files and then demand ransom payment for the decryption. The encrypted files can be recognized with .IQ_IQ extension appended to their original filenames. As an instance, a file 1.jpg would become 1.jpg.IQ_IQ “2.jpg” become “2.jpg.IQ_IQ”, “3.jpg” become “3.jpg.IQ_IQ”, and so forth. Once the files encryption process is complete, the ransomware drops ransom demanding message -HOW_TO_RECOVERY_FILES.txt and drops it on each compromised folder.
The HOW_TO_RECOVERY_FILES.txt file informs that the users about the files encryption and instructs them to establish contact with the crooks behind HelpYou ransomware – to initiate the files recovery process. For the communication purpose, emails addresses belong to them are provided in it. The letters also contain a unique ID number associated with each victim. The users are urged to use this ID as the subject of the email when trying to establishing the contact. Also, they are asked to attach up to one encrypted file with it – the crooks are likely to offer free decryption service. The message ends with a warning to the users that if they use any third party tools/ software – all the files will be permanently deleted.
In many cases with ransomware infections, without the involvement of the crooks behind them, the files recovery is not possible. These people have the unique decryption tool that must be needed to crack the code used during the files encryption process. However, if there are some flaws/ bugs detected in the ransomware, security researchers crack the code used by taking advantage of the weaknesses. Unfortunately, HelpYou ransomware has not yet known to have any such flaws/ bugs. It does not mean that now you have to negotiate with the crooks – there are many alternatives possible. Before discussing that, we want you to know that victims’ report state, they often get ignored by the crooks – they fulfill their demands and even after that, receive no decryption tool. In other word, they get scammed.
As you see, paying/ contacting the crooks are worthless. You require think of some alternatives. Existing backup could be the one. However, this backup works only when it was created before the files encryption and stored on some remote location during ransomware attack. If you have no such backups, check if Shadow Copies exist. This automatically created backup from OS sometimes left untouched during system attack with ransomware. In case, the HelpYou ransomware virus deleted this backup by running powershell command, the only option you left with is to use data recovery tool. You can refer our data recovery guide provided below the post. However, you can skip this section if you have backups available – just remove HelpYou ransomware and use the backups to restore the files.
How did HelpYou ransomware infiltrate my computer?
Ransomware and other malicious malware are often distributed via spam email campaigns, untrustworthy downloading channels, fake software updaters, Trojans and unofficial software activation tools. Spam email campaigns are used to send spam emails with infectious files and links in them. The malicious files could be in any formats, including malicious Microsoft Office Documents, PDFs, Archives, and JavaScript and so on, if clicked- the malicious malware download/ installation process is triggered. Untrustworthy downloading channels such as p2p networks, free file hosting sites and third party downloaders/ installers spread malware by presenting it as legit software. Trojans are malicious malware that cause chain infection on already infected device. Fake software updating tools and illegitimate activation tools infect systems by supposedly updating/ activating installed software.
Text presented in the ransom note created by HelpYou ransomware:
It’s your IDENTIFER:
–
HELLO
All YOU FILES ENCRYPTED
If you need recover your files:
1)send message with your personal IDENTIFER to
[email protected] or [email protected]
and add 1 infected files from your server!
2)speak only by ENGLISH!
3)doesn’t use free decryption tools, you can damage your files!
ONLY [email protected] or [email protected] can HELP YOU!
How to prevent ransomware infection?
To avoid system infection through spam emails, try not to open any suspicious/ irrelevant emails – especially any attachments or links present in them. It is strongly recommended you to download programs from official websites and direct links only. Additionally, all programs should always be updated/ activated using the tools/ functions from official software developers/ To ensure the device integrity and personal safety, it is also important to have a reputable antivirus tool and keep its virus detection database updated. Further, this software must be used for regular system scans and to remove any detected threats.
Special Offer (For Windows)
HelpYou ransomware can be creepy computer infection that may regain its presence again and again as it keeps its files hidden on computers. To accomplish a hassle free removal of this malware, we suggest you take a try with a powerful Spyhunter antimalware scanner to check if the program can help you getting rid of this virus.
Do make sure to read SpyHunter’s EULA, Threat Assessment Criteria, and Privacy Policy. Spyhunter free scanner downloaded just scans and detect present threats from computers and can remove them as well once, however it requires you to wiat for next 48 hours. If you intend to remove detected therats instantly, then you will have to buy its licenses version that will activate the software fully.
Data Recovery Offer
We Suggest you to choose your lately created backup files in order to restore your encrypted files, however in case if you don’t have any such backups, you can try a data recovery tool to check if you can restore your lost data.
Antimalware Details And User Guide
Step 1: Remove HelpYou ransomware through “Safe Mode with Networking”
Step 2: Delete HelpYou ransomware using “System Restore”
Step 1: Remove HelpYou ransomware through “Safe Mode with Networking”
For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.
Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.
For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button. In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.
For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.
Step 2: Delete HelpYou ransomware using “System Restore”
Log-in to the account infected with HelpYou ransomware. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.
Special Offer (For Windows)
HelpYou ransomware can be creepy computer infection that may regain its presence again and again as it keeps its files hidden on computers. To accomplish a hassle free removal of this malware, we suggest you take a try with a powerful Spyhunter antimalware scanner to check if the program can help you getting rid of this virus.
Do make sure to read SpyHunter’s EULA, Threat Assessment Criteria, and Privacy Policy. Spyhunter free scanner downloaded just scans and detect present threats from computers and can remove them as well once, however it requires you to wiat for next 48 hours. If you intend to remove detected therats instantly, then you will have to buy its licenses version that will activate the software fully.
Data Recovery Offer
We Suggest you to choose your lately created backup files in order to restore your encrypted files, however in case if you don’t have any such backups, you can try a data recovery tool to check if you can restore your lost data.
In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”
- During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”
- In the new opened command prompt, enter “cd restore” and then press “Enter”.
- Type: rstrui.exe and Press “ENTER”
- Click “Next” on the new windows
- Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to HelpYou ransomware infiltration in the PC.
- In the newly opened windows, press on “Yes”.
Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove HelpYou ransomware files if they left in the work-station.
In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.
Important Note: Some variants of HelpYou ransomware delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.
How to Restore Individual Encrypted File:
In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.
In order to access the files encrypted by HelpYou ransomware, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.
Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like HelpYou ransomware.
Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.
It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.
How to Recover the Files Encrypted by HelpYou ransomware?
Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with HelpYou ransomware in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.
Use of Data Recovery Tool
This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove HelpYou ransomware infection. Leave the locked files as it is and follow the steps mentioned below.
Step1: Download the software in the work-station by clicking on the “Download” button below.
Step2: Execute the installer by clicking on downloaded files.
Step3: A license agreement page appears on the screen. Click on “Accept” to agree with its terms and use. Follow the on-screen instruction as mentioned and click on “Finish” button.
Step4: Once the installation gets completed, the program gets executed automatically. In the newly opened interface, select the file types that you want to recover and click on “Next”.
Step5: You can select the “Drives” on which you want the software to run and execute the recovery process. Next is to click on the “Scan” button.
Step6: Based on drive you select for scanning, the restore process begins. The whole process may take time depending on the volume of the selected drive and number of files. Once the process gets completed, a data explorer appears on the screen with preview of that data that is to be recovered. Select the files that you want to restore.
Step7. Next is to locate the location where you want to saver the recovered files.
Special Offer (For Windows)
HelpYou ransomware can be creepy computer infection that may regain its presence again and again as it keeps its files hidden on computers. To accomplish a hassle free removal of this malware, we suggest you take a try with a powerful Spyhunter antimalware scanner to check if the program can help you getting rid of this virus.
Do make sure to read SpyHunter’s EULA, Threat Assessment Criteria, and Privacy Policy. Spyhunter free scanner downloaded just scans and detect present threats from computers and can remove them as well once, however it requires you to wiat for next 48 hours. If you intend to remove detected therats instantly, then you will have to buy its licenses version that will activate the software fully.
Data Recovery Offer
We Suggest you to choose your lately created backup files in order to restore your encrypted files, however in case if you don’t have any such backups, you can try a data recovery tool to check if you can restore your lost data.
