Remove DHLP ransomware and restore encrypted files

Easy tips to delete DHLP ransomware and retrieve data

DHLP ransomware is a malicious computer infection belongs to Dharma ransomware group. The malware is designed to encrypt stored files on the compromised host computer –in order to demand ransom payment for the decryption. In simple words, the victims can’t access to their files and they are asked – to get the data in the accessible form. During the encryption process, the files are renamed with this pattern: original filename, unique ID assigned to the victim, crooks’ email address and .dhlp extension. For example, a file 1.jpg would become “1.jpg.id-C279F237.[[email protected]].dhlp” – following encryption.

Once this process is complete, the ransom notes are displayed/ created by the ransomware in a pop-up window and the MANUALdata.txt text file. The message in the .txt file states that the victims’ data have been encrypted. To recover it, the note instructs them to contact to the crooks behind DHLP ransomware via the provided email address. The pop-up provides the further detailed information. It clarifies about the files encryption. Additionally, it states that if no response is received within 12 hours, the secondary email address should be used for the communication purpose.

The pop-up window ends with a warning to the users not to rename the filenames of the encrypted files and/or attempt to decrypt them using third party tool/ software – they may cause permanent data loss. Unfortunately, in most of the cases with ransomware type infections, without the involvement of the crooks behind it- the decryption is not possible. It might be when the malicious program is at development stage and/or has some bugs/ flaws in them.

Whatever be the case, you are highly not recommended to contact/ pay to the crooks under any circumstances. These people will never provide you the decryption tool even if all their demands are met. The best way is to remove DHLP ransomware and recover the files using existing backup .if no backup option available, check if shadow copies exist- they are automatically created backups created by Windows OS. Below the post, in the data recovery option, you will find complete guide how to recover the files using Volume Shadow Copies.

In some cases, shadow copies could be deleted by ransomware by running certain malicious scripts. If this is the case, you have to rely on some third party data recovery tools. Nowadays, these tools are designed with special functionality added and so you can anticipate files recovery using that. Before attempting to recover the files using any of the stated methods, make ensure the virus is not running on the system. If it is, it will interfere during the files recovery process and will make you proceed with the files recovery to the system. Below the post, you will also find the complete guide to perform DHLP ransomware removal.

How did DHLP ransomware infiltrate my system?

Ransomware and other malicious malware are often disguised as or bundled with regular software and then offered for the download on various untrustworthy downloading channels such as unofficial and free file hosting sites, p2p networks and other third-party downloaders. Illegal activation tools and fake updaters are the prime examples of that. Cracks cause system infections instead of activating licensed products. Illegitimate updaters infect systems by abusing the flaws/ bugs of outdated software or by installing malware rather than the updates.

Malware can be distributed through spam email campaigns – large scale operations during which thousands of spam emails are designed and delivered. These emails are presented as official, urgent, important and/or disguised as mail from genuine companies, institutions, authorities and other entities. They have infectious files attached to it or malicious links inside them. The virulent files are often archives (ZIP, RAR, etc.), executables (.exe, .run, etc.), Microsoft Office and PDF documents, JavaScript, and so forth. When these files are executed, run or otherwise opened- the infection process is triggered.

Full text presented in the pop-up window displayed by DHLP ransomware:

YOUR FILES ARE ENCRYPTED

Don’t worry,you can return all your files!

If you want to restore them, write to the mail: [email protected] YOUR ID –

If you have not answered by mail within 12 hours, write to us by another mail:[email protected]

!ATTENTION!

We recommend you contact us directly to avoid overpaying agents

Do not rename encrypted files.

Do not try to decrypt your data using third party software, it may cause permanent data loss.

Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

Text presented in .txt file:

all your data has been locked us

You want to return? [email protected]

write email [email protected] or [email protected]

How to prevent ransomware infection?

It is recommended to use only official websites and direct links for any software download. Additionally, all programs must have to be activated and updated using tools/ functions from legit developers. To avoid infecting the system through spam emails, it is advised not to open any suspicious and irrelevant emails – especially any attachments or websites in them. It is crucial to have a reputable antivirus tool installed and updated. Also, use this tool for regular system scans and to remove any detected threats.

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Step 1: Remove DHLP ransomware through “Safe Mode with Networking”

Step 2: Delete DHLP ransomware using “System Restore”

Step 1: Remove DHLP ransomware through “Safe Mode with Networking”

For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.

Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.

For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button.  In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.

For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.

Step 2: Delete DHLP ransomware using “System Restore”

Log-in to the account infected with DHLP ransomware. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.

In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”

• During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”

• In the new opened command prompt, enter “cd restore” and then press “Enter”.

• Type: rstrui.exe and Press “ENTER”

• Click “Next” on the new windows

• Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to DHLP ransomware infiltration in the PC.

• In the newly opened windows, press on “Yes”.

Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove DHLP ransomware files if they left in the work-station.

In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.

Important Note: Some variants of DHLP ransomware delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.

How to Restore Individual Encrypted File:

In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.

In order to access the files encrypted by DHLP ransomware, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.

Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like DHLP ransomware.

Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.

It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.

How to Recover the Files Encrypted by DHLP ransomware?

Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with DHLP ransomware in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.

Use of Data Recovery Tool

This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove DHLP ransomware infection. Leave the locked files as it is and follow the steps mentioned below.

Step1: Download the software in the work-station by clicking on the “Download” button below.

Step2: Execute the installer by clicking on downloaded files.

Step3: A license agreement page appears on the screen. Click on “Accept” to agree with its terms and use. Follow the on-screen instruction as mentioned and click on “Finish” button.

Step4: Once the installation gets completed, the program gets executed automatically. In the newly opened interface, select the file types that you want to recover and click on “Next”.

Step5: You can select the “Drives” on which you want the software to run and execute the recovery process. Next is to click on the “Scan” button.

Step6: Based on drive you select for scanning, the restore process begins. The whole process may take time depending on the volume of the selected drive and number of files. Once the process gets completed, a data explorer appears on the screen with preview of that data that is to be recovered. Select the files that you want to restore.

Step7. Next is to locate the location where you want to saver the recovered files.