How to remove EMS email scam

Easy tips to delete EMS email scam

Scammers behind spam email campaigns like EMS email scam aim to trick recipients into providing their personal information like  banking info, log-in credentials, credit card number, social security numbers or other sensitive data. Also, they try to trick them into transferring crucial money. Most of the time, they disguise their emails as are coming from some legit organizations, institutions and companies. This particular email is appeared to be a notification from shipment delivery from EMS or Express Mail Service. The message content in it is in Italian language. However, there are other variants of the email in other languages as well.

EMS is a legit mail service provider. Crooks are disguised their name to send spam email – EMS email scam. The letter is disguised as an email regarding a package that is ready to be shipped. It states it can’t be shipped until missing information is provided. The recipients are urged to click on provided Continua button for that. This will open a fake EMS website. The website contains information about the fake package like its measurements, value, weight, sender and etc and claims that certain information is missing  that is needed to be filled so as to complete the delivery.

The users are encouraged to fill out the form on the next page that will supposedly be opened after click the Pagare tassa button and pay certain amount of free for shipment. As already said, EMS email scam is a scam and the crooks are using it to trick users into providing sensitive information. You should avoid entering any of your details.  The provided data can be misused to steal identities, make unauthorized purchases, transactions or sold on the dark web and for other malicious purposes. So, the users who fall for the scam will become the victim of identity theft, monetary loss and more severe issues.

How does spam email cause system infection?

Spam emails like EMS email scam may cause system infection. They spread malware by malicious attachment or website link in them. Some examples of the files that crooks often use to deliver malware are Microsoft office Documents, JavaScript, executable, PDF documents, Archive files. In most cases, users infect their systems after executing malicious files. if these files are opened with Microsoft Office 2010 or newer ones, it will display a notification saying that some activate content  has been disabled and does not install malware unless you enable the macros command. However, the older Office versions do not provide this functionality.

Full text presented on EMS email scam page:

Subject: Il tuo pacco è trattenuto presso l’ufficio postale

EMS

Ciao

Il tuo pacco è pronto per essere spedito

Destinatario:

Mittente: Challenger

Mancano informazioni per completare la consegna

Continua

Il pacco verrà spedito una volta inserite le informazioni mancanti.

Unsubscribe

How to prevent malware intrusion?

Software, files should always be downloaded from official websites and direct links. Avoid p2p networks, free file hosting sites and third party downloaders/ installers. Email attachments in irrelevant emails sent from unknown, suspicious addresses should never be opened. It is common that these emails are used to trick users into opening files designed to install malware on computers. All installed apps must be updated and activated using tools/ functions from official software developers. It is never safe to use third party, unofficial tools for that. Besides, it is not legal to activate licensed software using cracking tools or use pirated software.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove EMS email scam:

Remove the related items of EMS email scam using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing EMS email scam issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (EMS email scam) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to EMS email scam removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter. In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to EMS email scam still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove EMS email scam plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”. Select all the recently installed browser plug-ins.

Optional Method

If you face problems in EMS email scam removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete EMS email scam (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications. Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.