How to remove DoppelDridex virus

Complete tips to delete DoppelDridex

DoppelDridex is a new variant of Dridex malware. It causes chain infections on the system compromised. In other words, it is used to cause additional malware infections, with the final payload being ransomware. It is noteworthy that the malware is actively distributed through virulent Microsoft Office documents distributed through email spam campaigns.

The DoppelDridex malware is used to infect computers with additional malware. It has been observed injecting Cobalt Strike on the targeted systems. This program has various harmful functionalities. It can execute commands, extract data, infiltrate and execute files and so on.

In the case of DoppelDridex chain infection, the end goal of the crooks behind the infection is to infect the system with ransomware viruses. This type of malware encodes all stored files, including images, documents, presentations, databases and etc.

The encryption ensures that the data can’t be accessed until a unique decryption tool is used. The crooks then come up with their ransom note afterwards claiming to provide the decryption tool for the files recovery with the exchange of certain amount of ransom payment.

In summary, the presence of DoppelDridex can lead multiple system infections, permanent data loss, severe privacy issues, significant financial losses and even identity theft. So, if you think that this malware already infiltrated, immediately step to its removal.

Since you have to remove a lot more from DoppelDridex, better if you take the help of some reputable antivirus tool that can scan the system the full and detect and delete malicious programs running inside in quick. Still, if you want to dirty you hand, below you will find manual instructions to remove malicious programs on systems.

How did DoppelDridex infiltrate in?

DoppelDridex has been noted being distributed through infectious Microsoft Office documents attached to spam emails. Files of this kind infect systems by executing macros commands. This occurs when the document is opened through Microsoft Office version released before 2010.

Newer versions have protective view mode in them to prevent macros commands. Instead, the users are asked to manually enable the macros. The thing to be noteworthy is that the crooks often include deceptive messages with the intention to trick people into enabling macros.

Malware can also be distributed through spam campaigns, virulent files can also be distributed through dubious downloading channels such as unofficial and freeware sites, p2p networks and etc. illegal activation tools and fraudulent updates can be used as well.

Cracking tools can infect systems instead of activating licensed products. Fake updaters cause system infection by abusing bugs/ flaws of outdated software and/or by direct downloading malware instead of the promised updates.

How to prevent malware intrusion?

Suspicious and irrelevant emails should never be opened, especially any attachments or website links found in them – as they are sources of potential system infections. It is advised to use only official and verified download channels.

Furthermore, all programs should have to be activated and updated using tools/ functions form official software developers. It is crucial to have a reputable antivirus tool installed and kept updated. This software should have to be used for regular system scan and to remove any detected threats.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove DoppelDridex:

Remove the related items of DoppelDridex using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing DoppelDridex issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (DoppelDridex) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to DoppelDridex removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter.  In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to DoppelDridex still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove DoppelDridex plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”.  Select all the recently installed browser plug-ins.

Optional Method

If you face problems in DoppelDridex removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete DoppelDridex (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications.  Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.