How to remove .[[email protected]].ROGER from OS

Steps to delete .[[email protected]].ROGER

It is described as harmful computer infection that belongs to Dharma Ransomware family and was discovered by Jakub Kroustek. It is created and distributed by hackers with an evil intention and wrong motives. It operates by locking all your files available on desktop and demand payments for decryption tools or software. During encryption, all encrypted files are renamed with victims unique ID, developer’s email address and by using “.ROGER” extension. After successfully completing encryption process, it creates a text file named “FILES ENCRYPTED.txt” and drop it on your desktop and pop-up window is displayed.

The created text file message states victims that all their files has been encrypted and if you want to decrypt it you must contact cyber criminals behind this infection through the email address. The text presented in pop-up window contains detailed instructions about ransom note. It informs users that they may reach the developers through the web-link that can only be opened with Tor browser. After contacting them, they provide you instructions how to make the payment. Further, the message warns users not to rename encrypted files or try to decrypt them with third party software otherwise you may suffer from permanent data loss.

So, if you are thinking to pay money to them to decrypt files then it is very worst idea because paying money does not provide any positive results and you will merely get scammed. Their main aim is not to unlock your files rather than to collect your personal information and used it for illegal activities. Thus, it is expressly advised against contacting or meeting the demands of cyber criminals. Further, to prevent your system from further encryptions, you are advised to remove .[[email protected]].ROGER immediately. Hence, there is only one viable solution to recover files is from backup if created earlier and stored in a separate location.

Short summary

Name: .[[email protected]].ROGER

Type: Cryptovirus, Ransomware

Encrypted file extensions: .ROGER

Ransom demanding message: FILES ENCRYPTED.txt

Cyber criminal email ID: [email protected] and Tor browser website

Symptoms: cannot open files available on your desktop, previously functional files now have different extensions. A ransom demanding message is displayed on your screen. They demand payment of ransom to unlock your files.

Distribution methods: torrent websites, spam emails, email attachments, unofficial activation and updating tools.

Damage: all files are encrypted and cannot be accessed without paying ransom. Additional password stealing Trojans and malware infections can be installed along with ransomware infections and other malware.

Removal: To protect system from ransomware and other malware infections, you are recommended to remove it easily and effectively.

How did ransomware infect my system?

The primary proliferation methods of ransomware and other malware are untrustworthy download channels, Trojans, spam campaigns, software cracking tools and fake updaters. Trojans are malicious programs that are designed to cause chain infections so that it can easily inject additional malware. Spam campaigns are used to send deceptive emails containing malicious files and pretend as official, urgent and important. Once opened, it starts spreading infections and lots of viruses. Instead of updating or activating licensed products, cracking tools can cause infections. Finally, fake updaters’ exploits weaknesses in outdated program or simply install malware rather than promised updates.

How to protect PC from ransomware infections?

To prevent PC from ransomware attack and other malware you are advised not to open dubious or irrelevant emails because they are the sources of potential infections. All software should be downloaded by using official websites rather than by using sharing networks and other third party downloaders or installers. The most important thing programs should be activated and updated by using tools provided by legitimate developers. Illegal activation tools should not be used because they are the risk of malware installation. Further, to remove .[[email protected]].ROGER from computer you are advised to use simple and reliable process and get rid of immediately.

Text presented in .[[email protected]].ROGER’s pop-up:

YOUR FILES ARE ENCRYPTED
Don’t worry,you can return all your files!
If you want to restore them, follow this link:zombietry4o3nzeh.onion/?ticket=Rt31ws32vJLxvwudeH_1E857D00
Use Tor Browser to access this address.
If you have not been answered via the link within 12 hours, write to us by e-mail:[email protected]
Attention!
Do not rename encrypted files.

Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Step 1: Remove .[[email protected]].ROGER through “Safe Mode with Networking”

Step 2: Delete .[[email protected]].ROGER using “System Restore”

Step 1: Remove .[[email protected]].ROGER through “Safe Mode with Networking”

For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.

Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.

For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button.  In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.

For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.

Step 2: Delete .[[email protected]].ROGER using “System Restore”

Log-in to the account infected with .[[email protected]].ROGER. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.

In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”

• During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”

• In the new opened command prompt, enter “cd restore” and then press “Enter”.

• Type: rstrui.exe and Press “ENTER”

• Click “Next” on the new windows

• Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to .[[email protected]].ROGER infiltration in the PC.

• In the newly opened windows, press on “Yes”.

Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove .[[email protected]].ROGER files if they left in the work-station.

In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.

Important Note: Some variants of .[[email protected]].ROGER delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.

How to Restore Individual Encrypted File:

In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.

In order to access the files encrypted by .[[email protected]].ROGER, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.

Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like .[[email protected]].ROGER.

Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.

It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.

How to Recover the Files Encrypted by .[[email protected]].ROGER?

Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with .[[email protected]].ROGER in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.

Use of Data Recovery Tool

This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove .[[email protected]].ROGER infection. Leave the locked files as it is and follow the steps mentioned below.

Step1: Download the software in the work-station by clicking on the “Download” button below.

Step2: Execute the installer by clicking on downloaded files.

Step3: A license agreement page appears on the screen. Click on “Accept” to agree with its terms and use. Follow the on-screen instruction as mentioned and click on “Finish” button.

Step4: Once the installation gets completed, the program gets executed automatically. In the newly opened interface, select the file types that you want to recover and click on “Next”.

Step5: You can select the “Drives” on which you want the software to run and execute the recovery process. Next is to click on the “Scan” button.

Step6: Based on drive you select for scanning, the restore process begins. The whole process may take time depending on the volume of the selected drive and number of files. Once the process gets completed, a data explorer appears on the screen with preview of that data that is to be recovered. Select the files that you want to restore.

Step7. Next is to locate the location where you want to saver the recovered files.