Remove Your Mac Is Infected With 5 Viruses! POP-UP Scam Virus From Mac OS

Tips To Delete Your Mac Is Infected With 5 Viruses! POP-UP Scam Adware

Your Mac Is Infected With 5 Viruses! POP-UP Scam is another social engineering fraud designed by vicious hackers to trick novice users into installing potentially unwanted programs. In this scam, Mac users are redirected to deceptive websites where they are presented fake messages claiming that their device is infected with viruses and to remove them, they need to renew the antivirus program subscription. We emphasize that this is not more than just a phishing scam triggered by potent cyber criminals and has no relation with any legitimate anti-virus software.

Text Presented In The Pop-up Front:

Mac OS Alert

Your Mac might be infected. We will now do a quick 10 second PC scan. Please click Ok to continue.

OK

Text Presented In The Pop-up Back:

Your Mac is infected with 5 viruses!

ACTION REQUIRED!

Your antivirus software requires an update.

To remove all detected viruses, you must update your antivirus software.

Click “Proceed” then on the next page click “Download” to download and install the latest version of the software.

Proceed…

More About Your Mac Is Infected With 5 Viruses! POP-UP Scam:

The illusive page that promotes Your Mac Is Infected With 5 Viruses! POP-UP Scam states that your Mac system is infected with 5 viruses and to get rid of the issue, their anti-virus program needs to be updated. Visitors are also delivered an update button and asked to click on it in order to precede the process. However, the moment you click on the button, a potentially unwanted threat automatically gets downloaded and installed on the Mac device. Such PUAs can be adware, browser hijackers or other type of browser-related infection which upon getting into your browser, performs several unexpected changes and forces people to use a fake search engine.

Users often don’t visit Your Mac Is Infected With 5 Viruses! POP-UP Scam websites intentionally. They are usually get redirected to such deceptive sites by adware or PUP which is already installed inside the machine. It is important to mention here that PUAs are able to collect several information related to user’s browsing activities like entered search queries, geolocations, addresses of visited pages, IP addresses, etc. Moreover, it is possible that a PUA could be designed to collect personal data as well.

Another problem is that its creators may sell the gathered information to cyber criminals or misuse it to generate profits in other ways. Another common issue with having such adware programs is that they are crafted to serve several advertisements. For example, pop-ups ads, banners, coupons, surveys etc. When clicked, they often open unreliable, potentially infectious sites or even execute scripts designed to download and install unwanted applications.

Threat Details

Name: Your Mac Is Infected With 5 Viruses! POP-UP Scam

Type: Mac virus, phishing, scam, PUP

Symptoms: Unwanted redirects, Fake pop-up messages, identity theft, new tab settings. Users are enforced to visit hijacker’s website and search the Internet using their search engines, slowness of infected system’s performance.

Short Description: Claims that visitor’s Mac PC is infected and installed antivirus software needs to be updated, promotes sponsored products, services and programs and make online revenues for the creators, Also steals users’ personal and confidential information and share them with hackers for evil purposes.

Related Domains: antivirus-alert.info

Distribution methods: Free software installers (bundling), Deceptive emails, malicious pop-ups ads, fake flash player installers.

Damage: Web browsing tracking (potential privacy issues), exhibition of unwanted ads, redirects to shady websites.

Removal: To get rid of this infection and other malware threats, our security researchers recommend scanning your device with an effective anti-malware tool.

Ways To Spread PUPs:

Users often download and install PUAs during installation processes of other software. In simple words, when such types of apps are included in multiple download, installation setups. Most often, offers to download and/ install adware are mentioned in settings of setups like “Custom”, “Advanced” and so on. However, people generally do not check those settings and allow for PUAs to be downloaded or installed along with the carrier software. This distribution method is known as “bundling”. Furthermore, unwanted downloads and installations can be caused by clicking illusive advertisements, some ads are specially designed to run certain scripts.

How To Prevent Adware Intrusion?

To avoid unwanted installations, it is highly advised to download files and software only from official websites and via direct download links. Other tools, sources like third party downloaders (or installers), Peer-to-Peer networks unofficial pages, should not be employed. Also, downloads or installations should only be finished after checking “Custom”, “Advanced” and other similar settings and offers to download and/or install additionally included unwanted apps should be declined. Additionally, it is not safe to click ads that appear on questionable sites. They often redirect users to potentially malicious webs pages or even cause unwanted installations by executing certain scripts. At the current time, you must remove Your Mac Is Infected With 5 Viruses! POP-UP Scam virus from the Mac system.

Remove Files and Folders Related to Your Mac Is Infected With 5 Viruses! POP-UP Scam

Open the “Menu” bar and click the “Finder” icon. Select “Go” and click on “Go to Folder…”

Step 1: Search the suspicious and doubtful malware generated files in /Library/LaunchAgents folder

Type /Library/LaunchAgents in the “Go to Folder” option

In the “Launch Agent” folder, search for all the files that you have recently downloaded and move them to “Trash”. Few of the examples of files created by browser-hijacker or adware are as follow, “myppes.download.plist”, “mykotlerino.Itvbit.plist”, installmac.AppRemoval.plist”, and “kuklorest.update.plist” and so on.

Step 2: Detect and remove the files generated by the adware in “/Library/Application” Support folder

In the “Go to Folder..bar”, type “/Library/Application Support”

Search for any suspicious newly added folders in “Application Support” folder. If you detect any one of these like “NicePlayer” or “MPlayerX” then send them to “Trash” folder.

Step 3: Look for the files generated by malware in /Library/LaunchAgent Folder:

Go to Folder bar and type /Library/LaunchAgents

You are in the “LaunchAgents” folder. Here, you have to search for all the newly added files and move them to “Trash” if you find them suspicious. Some of the examples of suspicious files generated by malware are “myppes.download.plist”, “installmac.AppRemoved.plist”, “kuklorest.update.plist”, “mykotlerino.ltvbit.plist” and so on.

Step4: Go to /Library/LaunchDaemons Folder and search for the files created by malware

Type /Library/LaunchDaemons in the “Go To Folder” option

In the newly opened “LaunchDaemons” folder, search for any recently added suspicious files and move them to “Trash”. Examples of some of the suspicious files are “com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, “com.myppes.net-preference.plist”, “com.aoudad.net-preferences.plist” and so on.

Step 5: Use Combo Cleaner Anti-Malware and Scan your Mac PC

The malware infections could be removed from the Mac PC if you execute all the steps mentioned above in the correct way. However, it is always advised to be sure that your PC is not infected. It is suggested to scan the work-station with “Combo Cleaner Anti-virus”.

Once the file gets downloaded, double click on combocleaner.dmg installer in the newly opened window. Next is to open the “Launchpad” and press on “Combo Cleaner” icon. It is advised to wait until “Combo Cleaner” updates the latest definition for malware detection. Click on “Start Combo Scan” button.

A depth scan of your Mac PC will be executed in order to detect malware. If the Anti-virus scan report says “no threat found” then you can continue with guide further. On the other hand, it is recommended to delete the detected malware infection before continuing.

Now the files and folders created by the adware is removed, you have to remove the rogue extensions from the browsers.

Remove Your Mac Is Infected With 5 Viruses! POP-UP Scam from Internet Browsers

Delete Doubtful and Malicious Extension from Safari

Go to “Menu Bar” and open “Safari” browser. Select “Safari” and then “Preferences”

In the opened “preferences” window, select “Extensions” that you have recently installed. All such extensions should be detected and click the “Uninstall” button next to it. If you are doubtful then you can remove all the extensions from “Safari” browser as none of them are important for smooth functionality of the browser.

In case if you continue facing unwanted webpage redirections or aggressive advertisements bombarding, you can reset the “Safari” browser.

“Reset Safari”

Open the Safari menu and choose “preferences…” from the drop-down menu.

Go to the “Extension” tab and set the extension slider to “Off” position. This disables all the installed extensions in the Safari browser

Next step is to check the homepage. Go to “Preferences…” option and choose “General” tab. Change the homepage to your preferred URL.

Also check the default search-engine provider settings. Go to “Preferences…” window and select the “Search” tab and select the search-engine provider that you want such as “Google”.

Next is to clear the Safari browser Cache- Go to “Preferences…” window and select “Advanced” tab and click on “Show develop menu in the menu bar.“

Go to “Develop” menu and select “Empty Caches”.

Remove website data and browsing history. Go to “Safari” menu and select “Clear History and Website Data”. Choose “all history” and then click on “Clear History”.

Remove Unwanted and Malicious Plug-ins from Mozilla Firefox

Delete Your Mac Is Infected With 5 Viruses! POP-UP Scam add-ons from Mozilla Firefox

Open the Firefox Mozilla browser. Click on the “Open Menu” present in the top right corner of the screen. From the newly opened menu, choose “Add-ons”.

Go to “Extension” option and detect all the latest installed add-ons. Select each of the suspicious add-ons and click on “Remove” button next to them.

In case if you want to “reset” the Mozilla Firefox browser then follow the steps that has been mentioned below.

Reset Mozilla Firefox Settings

Open the Firefox Mozilla browser and click on “Firefox” button situated at the top left corner of the screen.

In the new menu, go to “Help” sub-menu and choose “Troubleshooting Information”

In the “Troubleshooting Information” page, click on “Reset Firefox” button.

Confirm that you want to reset the Mozilla Firefox settings to default by pressing on “Reset Firefox” option

The browser will get restarted and the settings changes to factory default

Delete Unwanted and Malicious Extensions from Google Chrome

Open the chrome browser and click on “Chrome menu”. From the drop down option, choose “More Tools” and then “Extensions”.

In the “Extensions” option, search for all the recently installed add-ons and extensions. Select them and choose “Trash” button. Any third-party extension is not important for the smooth functionality of the browser.

Reset Google Chrome Settings

Open the browser and click on three line bar at the top right side corner of the window.

Go to the bottom of the newly opened window and select “Show advanced settings”.

In the newly opened window, scroll down to the bottom and choose “Reset browser settings”

Click on the “Reset” button on the opened “Reset browser settings” window

Restart the browser and the changes you get will be applied

The above mentioned manual process should be executed as it is mentioned. It is a cumbersome process and requires a lot of technical expertise. And hence it is advised for technical experts only. To be sure that your PC is free from malware, it is better that you scan the work-station with a powerful anti-malware tool. The automatic malware removal application is preferred because it doesn’t requires any additional technical skills and expertise.

Download the application and execute it on the PC to begin the depth scanning. Once the scanning gets completed, it shows the list of all the files related to Your Mac Is Infected With 5 Viruses! POP-UP Scam. You can select such harmful files and folders and remove them immediately.