Remove Xerox Scanned Document Email Scam from OS

Easy steps to delete Xerox Scanned Document Email Scam

Xerox Scanned Document Email Scam is fake and irritating email scam messages which send by scammers to scam innocent users. The term “spam campaign” is used to describe large scale operation during which lots of emails are sent to the recipients. The letters distributed via scam campaign states that users have received scanned documents and in order to open it they are instructed to click on the provided link. Additionally, the scam emails are fulfilled with “© 2020 Microsoft Corporation. All rights reserved” which seems that this email comes from Microsoft.

Text presented in the “Xerox Scanned Document” email letter:

Subject: Xerox Scanned – Document: Important Company Guideline Notes

 

Attn: ********

 

-You have an important ******** designated Document-

 

It was scanned and sent to you [********] using a Xerox WorkCentre multifunction device on Microsoft Exchange Portal.

 

For more ********-specific information as it relates to you, please visit ********

 

Retrieve Document

 

© 2020 Microsoft Corporation. All rights reserved.

More details about Xerox Scanned Document Email Scam

Furthermore, Xerox Scanned Document Email Scam email states that users have received a document which has been sent by using “using a Xerox WorkCentre multifunction device on Microsoft Exchange Portal”.  In order to access it, users are suggested to visit the provided link or click on the Retrieve Document button. Once users click on the promoted links they get redirected to phishing website that is identified as log-in page of Outlook Web App. Simply said, this site is designed to record information about users that they typed into it.

Such email account are mainly used by cyber criminals as they are connected with other accounts like social media, streaming services, data storage, social networking online money transferring, banking, digital wallets and others. All those email accounts are misused by the cyber criminals to ask for loans from contacts or friends. In short, users who believe on Xerox Scanned Document Email Scam might results into severe privacy issues, monetary losses and even identity theft. So, it is highly recommended not to log-in through phishing websites and change email accounts password immediately.

How did spam campaigns infect system?

This virus usually comes with the spam mail campaign that contains malicious attachments into various formats such as archive files (ZIP, RAR), executable files (.exe, .run), JavaScript and so on. On users click on attach mails then lots of computer infections get installed into your computer without having any user’s approval. For example, MS Office documents causes infections by executing malicious macros commands. This process begins once document is opened. However, newer programs released after 2010 have protected view mode which prevents macros from being executed. So, users must be ignoring the attachments of junk mails or files.

How to avoid installation of malware?

It is highly advised not to open any emails especially if any links or attachments are found in them. Opening such types of file cause high risk system infection. Further, it is recommended to use only Microsoft Office version released after 2010. The safe way to download and install software is to use official websites as well as also update installed products using tools recommended by official software developers. Avoid using dubious download sources as these tools are used to proliferate malware. Always install reputable antivirus suite and keep them updated to perform regular system scans to remove detected threats. In case if you believe that you have already opened malicious attachments then we recommend our users to use some reliable anti-malware tool that can eliminate infiltrated malware automatically.

Quick Glance

Name: Xerox Scanned Document Email Scam

Threat Type: Phishing, Scam, Social Engineering, Fraud

Fake Claim: Emails claim users have received a scanned document.

Symptoms: unauthorized online purchases, changed online account passwords, identity theft and illegal access of the computer.

Distribution methods: Compromised websites, rogue online pop-up ads, potentially unwanted applications, misspelled domains, search engine poisoning techniques.

Damage: Loss of sensitive private information, monetary loss, identity theft, possible malware infections.

Removal: To eliminate malware infections, our security researchers recommend scanning your computer with Spyhunter.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove Xerox Scanned Document Email Scam:

Remove the related items of Xerox Scanned Document Email Scam using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing Xerox Scanned Document Email Scam issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (Xerox Scanned Document Email Scam) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to Xerox Scanned Document Email Scam removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter.  In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to Xerox Scanned Document Email Scam still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove Xerox Scanned Document Email Scam plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”.  Select all the recently installed browser plug-ins.

Optional Method

If you face problems in Xerox Scanned Document Email Scam removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete Xerox Scanned Document Email Scam (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications.  Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.