Remove Win64:pup-gen from computer

Effective guide to delete Win64:pup-gen

Win64:pup-gen is a type of malware that allows cyber criminals behind it to monitor and control the infected computer. This nasty threat is a notorious form of spyware designed to expose the security of victimized machine and allow remote access of the PC to hackers. This dubious malware infection can easily invade into your computer and hide deep inside your device without having user’s permission. Further, it can also be used to spread other dangerous threats like ransomware and Remote Access Trojan viruses. In most cases, RATs are used to steal sensitive information.

Moreover, cyber criminals behind Win64:pup-gen allows them to execute files stored on a computer or downloaded from the internet. It will destroy your entire system settings and corrupt several important programs. It also consumes huge resources of the system memory to slow down overall performance and makes your device totally useless. Despite this, this type of malicious software is used as a tool in order to generate revenue on one or another way. This perilous threat can also steal your secret information along with your financial details by using Keylogger techniques that can record your keystrokes.

Later, all recorded details are shared with third parties who misused it for illegal purposes. Due to this nasty malware infection, users may experience lots of critical problems relating to severe privacy issues, loss of sensitive information, browsing safety and even lead to identity theft. So, in one way or another it is advised to immediately remove Win64:pup-gen virus from your computer before situation could get any worse.

How did Win64:pup-gen infiltrate?

Most cyber criminals use various different ways to proliferate malicious software into your computer. Some of them are unofficial updater, software cracking tools, spam campaigns, Trojans and untrustworthy software or file download channels. Quite often cyber criminals behind this send emails that contain malicious attachment to the users by pretending it as important and official. In one way or another, if opened those files cause installation of malware.

Secondly, Trojans are malicious programs that are mainly designed to install other programs of this kind. In simple words, we can say that when a system is infected with a Trojan then it can also get infected with other malware. Last but not the least fake software updater cause damage by installing malicious software instead of updates or by exploiting bugs or flaws of outdated programs.

How to avoid installation of malware?

It is important not to download software from unofficial pages, third party installers, or any other channels that are mentioned in above paragraph. All software should be downloaded from official websites and through direct links. Further, always update or activate software by using tools recommended by official software developers. Moreover, it is strongly recommended to ignore irrelevant emails that contain malicious attachments or especially comes from unknown addresses. Despite this, if you believe that your computer is infected by Win64:pup-gen then we recommend you to use some reliable antivirus removal tool that has the capability to eliminate infiltrated malware as soon as possible.

Threat Analysis

Name: Win64:pup-gen

Type: Trojan, banking malware, spyware, password stealing virus

Description: This malware is a generic detection for the Trojan virus present on the computer.

Occurrence: Freeware downloads via unofficial websites, infected external devices, spam email attachments, software cracking tools, or other Trojan droppers.

Symptoms: Drained CPU performance, unknown processes running, strange browser activities, or anti-virus detecting some threats but not able to locate them.

Damage: Internet browser tracking (possibly privacy issues), loss of private information and infiltrate other additional malware infections.

Removal: Use Spyhunter to remove Win64:pup-gen as soon as possible from the computer or go through  step by step removal guidelines.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove Win64:pup-gen:

Remove the related items of Win64:pup-gen using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing Win64:pup-gen issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (Win64:pup-gen) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to Win64:pup-gen removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter. In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to Win64:pup-gen still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove Win64:pup-gen plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”. Select all the recently installed browser plug-ins.

Optional Method

If you face problems in Win64:pup-gen removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete Win64:pup-gen (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications. Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.