Remove Volksbank Email Scam from Infected PC

Simple steps to delete Volksbank Email Scam

Volksbank Email Scam is a spam email campaign that sends by the cyber criminals or scammers which contains some malicious attachments or website links to scam innocent users. In other words, it is a scam email which pretended as mail from the Volksbanken und Raiffeisenbanken –a real brand of cooperative banks in Germany. The letters presented in these emails are written in German language because this spam campaign mainly targets German-speaking users.

The main intention behind it is to promote a fake website by disguising it as the legitimate site of the aforementioned bank. The body of the email states that users have to agree to the data-security updates for their bank accounts. They also instructed to the recipient click on the link/button. While users opened or click on the below provided link, redirect to a page mimicking the genuine Volksbanken und Raiffeisenbanken website.

Generally, emails of this type promote phishing sites that are mainly designed to steal information from its victims. Usually, these schemes target usernames, passwords, personally identifiable data and so on. Scammers behind this email potentially gain access to recipient’s bank accounts and the funds stored therein. Therefore do not trust on Volksbank Email Scam and other similar phishing message which can lead to financial losses and serious privacy issues.

How do spam campaigns infect system?

Spam email often sends through the cyber criminals which contain disguised letters. The letters can contain download links and infectious attachments that can be in various formats like as PDF documents, executables, archives and so on. Such types of files seem so legit as well as send through reputable organizations or other entities. When users open these files then it triggers the download and installation of malicious malware infections.

How to avoid installation of malware?

We are highly advice ignore the attachments of any mail which received from suspicious addresses. If any files seem irrelevant then do not open them without scanning as they can trigger malware infections. Also, it is recommended to use MS Office versions released after 2010. Further, it is advised to download or install software only from official pages and update programs (if required) with tools provided by their official developers. To keep the system safe and secure forever, users must be scanning the PC regularly with reputable antimalware tool.

Text presented in the “Volksbank” scam email letter:

Subject: Wichtige Mitteilung

Wichtige Mitteilung

Sehr geehrter Kunde,

Tag für Tag entwickelt sich unsere Welt Schritt für Schritt. Leider nicht nur ins Gute.
Damit wir in unserer Bank die Sicherheit Ihrer Daten garantieren können, haben wir einige Bedingungen umgestellt.

 

Wir bitten Sie, sich die neuen Bedingungen gut durchzulesen und zu akzeptieren. Dies können Sie einfach und bequem über den Button tun.

 

Zum Verfahren

 

Wir wünschen Ihnen noch einen angenehmen Abend und entschuldigen uns für die Unannehmlichkeiten.

 

Mit freundlichen Grüßen
Ihre Volksbank

 

Volksbank- und Raiffeisenbanken

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove Volksbank Email Scam:

Remove the related items of Volksbank Email Scam using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing Volksbank Email Scam issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (Volksbank Email Scam) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to Volksbank Email Scam removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter.  In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to Volksbank Email Scam still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove Volksbank Email Scam plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”.  Select all the recently installed browser plug-ins.

Optional Method

If you face problems in Volksbank Email Scam removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete Volksbank Email Scam (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications.  Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.