Remove suprotok.xyz pop-up scam from Mac

Quick steps to delete suprotok.xyz

suprotok.xyz is another very nasty and perilous computer infection. It is fake tech support scam virus which is used to promote various potentially unwanted programs. It is dubious website or web application that has been designed by cyber hackers in order to deceive users into believing that their iPhone is infected with various harmful viruses and threats. Despite this information, users are also warned to remove such viruses instantly otherwise they will damage sensitive as well as personal data like WhatsApp messages, saved photos, Facebook Accounts and installed applications.

Tex in a deceptive pop-up window displayed on suprotok.xyz:

YOUR IPHONE HAS BEEN COMPROMISED
Immediate Action Is Required!
OK

Details about suprotok.xyz

Additionally, there are three versions of suprotok.xyz websites such as English, Russian and Thai. Once users visited on such websites, it displays fake notifications. It is also designed to open download pages for an app called Super protect 360 – Storm VPN. However, it is also possible that such types of pages are not only used to promote PUAs but also some malicious programs. In one way or another, all apps must be downloaded only from official websites and never used this type of sites that display fake messages.

Furthermore, it is common that such types of pages are get opened by unreliable websites, ads or by PUAs. The worst part of this type of apps is that it has data tracking ability that are used to monitor users browsing related data and steal information from it. In some of the cases, it might gather both sensitive and personal details as well. After that, all recorded details are shared with third parties who misuse those data in order to generate revenue which might causes problems to user’s privacy, browsing safety and even victim of identity theft.

How did suprotok.xyz intrude?

Like other redirect virus and dubious adware infection, suprotok.xyz enters into your system without having users consent. The most effective methods used by this nasty virus developer are bundles of free software programs, spam emails campaigns, suspicious websites, malicious links and many more. Playing online games, downloading cracked software or media files can also bring dubious virus on your machine. Clicking on misleading advertisements can redirect you on shady or phishing websites where you device can get infected by more viruses. So, to fix all such circumstances, you must be very cautious while installing any software or doing any online activities.

How to avoid installation of PUAs?

In order to avoid installation of suprotok.xyz and other malicious programs, you are recommended to go through below mentioned steps:

• All programs and files should only be downloaded using official and verified sources as it is safe and secure.
• Avoid using other dubious channels like unofficial websites, p2p networks, third party installers and so on as they are used to offer various unwanted apps.
• It is advised to read terms and agreements carefully till the end while installing any applications.
• Don’t skip available settings that are found in installation processes and opt out for all additionally attached apps.
• Avoid clicking on intrusive ads especially if they are displayed on dubious pages relating to pornography, adult-dating and so on.

Short description

Name: suprotok.xyz

Type: Adware, Mac malware, Mac virus, Scam, Phishing

Fake Claim: iPhone is infected with a number of viruses

Symptoms: A huge amount of advertising not originates from the sites you are browsing. Intrusive pop-up ads. Slow down Mac computer speed.  

Intrusion methods: bundles of free software programs, spam emails, harmful websites, peer to peer sharing networks, cracked software and many more.

Damage: slow down computer performance as well as internet speed, browser tracking, loss of personal information and infiltrate other additional malware infections.

Prevention: use custom or advance mode while installing freeware, avoid downloading rogue software from the internet.

Removal: Manual as well as automatic guidelines has been discussed below under this post.     

Remove Files and Folders Related to suprotok.xyz

Open the “Menu” bar and click the “Finder” icon. Select “Go” and click on “Go to Folder…”

Step 1: Search the suspicious and doubtful malware generated files in /Library/LaunchAgents folder

Type /Library/LaunchAgents in the “Go to Folder” option

In the “Launch Agent” folder, search for all the files that you have recently downloaded and move them to “Trash”. Few of the examples of files created by browser-hijacker or adware are as follow, “myppes.download.plist”, “mykotlerino.Itvbit.plist”, installmac.AppRemoval.plist”, and “kuklorest.update.plist” and so on.

Step 2: Detect and remove the files generated by the adware in “/Library/Application” Support folder

In the “Go to Folder..bar”, type “/Library/Application Support”

Search for any suspicious newly added folders in “Application Support” folder. If you detect any one of these like “NicePlayer” or “MPlayerX” then send them to “Trash” folder.

Step 3: Look for the files generated by malware in /Library/LaunchAgent Folder:

Go to Folder bar and type /Library/LaunchAgents

You are in the “LaunchAgents” folder. Here, you have to search for all the newly added files and move them to “Trash” if you find them suspicious. Some of the examples of suspicious files generated by malware are “myppes.download.plist”, “installmac.AppRemoved.plist”, “kuklorest.update.plist”, “mykotlerino.ltvbit.plist” and so on.

Step4: Go to /Library/LaunchDaemons Folder and search for the files created by malware

Type /Library/LaunchDaemons in the “Go To Folder” option

In the newly opened “LaunchDaemons” folder, search for any recently added suspicious files and move them to “Trash”. Examples of some of the suspicious files are “com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, “com.myppes.net-preference.plist”, “com.aoudad.net-preferences.plist” and so on.

Step 5: Use Combo Cleaner Anti-Malware and Scan your Mac PC

The malware infections could be removed from the Mac PC if you execute all the steps mentioned above in the correct way. However, it is always advised to be sure that your PC is not infected. It is suggested to scan the work-station with “Combo Cleaner Anti-virus”.

Once the file gets downloaded, double click on combocleaner.dmg installer in the newly opened window. Next is to open the “Launchpad” and press on “Combo Cleaner” icon. It is advised to wait until “Combo Cleaner” updates the latest definition for malware detection. Click on “Start Combo Scan” button.

A depth scan of your Mac PC will be executed in order to detect malware. If the Anti-virus scan report says “no threat found” then you can continue with guide further. On the other hand, it is recommended to delete the detected malware infection before continuing.

Now the files and folders created by the adware is removed, you have to remove the rogue extensions from the browsers.

Remove suprotok.xyz from Internet Browsers

Delete Doubtful and Malicious Extension from Safari

Go to “Menu Bar” and open “Safari” browser. Select “Safari” and then “Preferences”

In the opened “preferences” window, select “Extensions” that you have recently installed. All such extensions should be detected and click the “Uninstall” button next to it. If you are doubtful then you can remove all the extensions from “Safari” browser as none of them are important for smooth functionality of the browser.

In case if you continue facing unwanted webpage redirections or aggressive advertisements bombarding, you can reset the “Safari” browser.

“Reset Safari”

Open the Safari menu and choose “preferences…” from the drop-down menu.

Go to the “Extension” tab and set the extension slider to “Off” position. This disables all the installed extensions in the Safari browser

Next step is to check the homepage. Go to “Preferences…” option and choose “General” tab. Change the homepage to your preferred URL.

Also check the default search-engine provider settings. Go to “Preferences…” window and select the “Search” tab and select the search-engine provider that you want such as “Google”.

Next is to clear the Safari browser Cache- Go to “Preferences…” window and select “Advanced” tab and click on “Show develop menu in the menu bar.“

Go to “Develop” menu and select “Empty Caches”.

Remove website data and browsing history. Go to “Safari” menu and select “Clear History and Website Data”. Choose “all history” and then click on “Clear History”.

Remove Unwanted and Malicious Plug-ins from Mozilla Firefox

Delete suprotok.xyz add-ons from Mozilla Firefox

Open the Firefox Mozilla browser. Click on the “Open Menu” present in the top right corner of the screen. From the newly opened menu, choose “Add-ons”.

Go to “Extension” option and detect all the latest installed add-ons. Select each of the suspicious add-ons and click on “Remove” button next to them.

In case if you want to “reset” the Mozilla Firefox browser then follow the steps that has been mentioned below.

Reset Mozilla Firefox Settings

Open the Firefox Mozilla browser and click on “Firefox” button situated at the top left corner of the screen.

In the new menu, go to “Help” sub-menu and choose “Troubleshooting Information”

In the “Troubleshooting Information” page, click on “Reset Firefox” button.

Confirm that you want to reset the Mozilla Firefox settings to default by pressing on “Reset Firefox” option

The browser will get restarted and the settings changes to factory default

Delete Unwanted and Malicious Extensions from Google Chrome

Open the chrome browser and click on “Chrome menu”. From the drop down option, choose “More Tools” and then “Extensions”.

In the “Extensions” option, search for all the recently installed add-ons and extensions. Select them and choose “Trash” button. Any third-party extension is not important for the smooth functionality of the browser.

Reset Google Chrome Settings

Open the browser and click on three line bar at the top right side corner of the window.

Go to the bottom of the newly opened window and select “Show advanced settings”.

In the newly opened window, scroll down to the bottom and choose “Reset browser settings”

Click on the “Reset” button on the opened “Reset browser settings” window

Restart the browser and the changes you get will be applied

The above mentioned manual process should be executed as it is mentioned. It is a cumbersome process and requires a lot of technical expertise. And hence it is advised for technical experts only. To be sure that your PC is free from malware, it is better that you scan the work-station with a powerful anti-malware tool. The automatic malware removal application is preferred because it doesn’t requires any additional technical skills and expertise.

Download the application and execute it on the PC to begin the depth scanning. Once the scanning gets completed, it shows the list of all the files related to suprotok.xyz. You can select such harmful files and folders and remove them immediately.