Remove Spotify email scam from PC

Quick steps to delete Spotify email scam

Spotify email scam is popular malware tactic that tries to manipulate users computer into infecting themselves with viruses or disclosing their passwords. In most cases, cyber criminals behind phishing emails contact victims through email, text message or phone. Although, scammers send emails identified as letters that comes from Spotify which ask recipients to update their payment method by using fake Spotify website. Their main aim is to steal accounts related to Spotify.

Scammers behind Spotify email scam send emails to the victim which claims that Spotify could not bill a recipient due to some problem with preferred payment method. In order to solve it, users are asked to login their site through provided website link. Once visited, users are asked to login with Facebook or by using Spotify email address or username and password. Cyber criminals behind this tries to trick people into providing their sensitive information, make fraudulent transactions, sell stolen account to third parties etc.

Moreover, it will completely mess with your system settings and working that will downgrade your PC performance. Your computer will start running very slow and often get unresponsive. It can also connect to remote server and download harmful threats, spyware, malware etc on your device. So, users are advised not to visit any website that seem legitimate or never release any information to them on questionable or unofficial pages.

Text presented in the Spotify email scam:

Subject: Please update your payment method

We’re unable to bill you.
We hate to be the bearer of bad news , but there’s a problem with your preferred payment method.
Follow these steps to help us fix the problem.
CONFIRM ACCOUNT

Get Spotiify for:   iPhone iPad Android Other
This message was sent to -. If you have questions or complaints, please contact us.
Terms of UsePrivacy PolicyContact Us
Notification AB, Regeringsgatan 19, 111 53, Stockholm, Sweden

How do spam campaigns infect system?

Usually, victim’s device could get infected through scam email campaigns. Cyber crooks behind this sent spam emails containing deceptive files or web-links to the large number of people. Such files are in form of PDF documents, Microsoft Office documents, executable files like .exe, archive files like ZIP, RAR and so on. You may know that MS Office document cannot infect PC if they did not get a permission to enable macros commands. When clicked, users are asked to enable macros commands. Once more click leads them into the process of downloading/installing malware.

How to avoid installation of malware?

All programs and files should only be downloaded using official and trustworthy websites and via direct download links. Other sources like third party downloader/installer, unofficial pages, free file hosting sites and p2p sharing networks should not be used to install any software. Additionally, it is highly recommended not to open the files attached to the emails especially received from suspicious addresses. As soon as such files are opened, it causes download and install of malicious files that are designed to install malicious software. The most important thing update installed software with tools designed by its official developers. Third party tools are often designed to proliferate malware.

Remove Spotify email scam

Complete removal instructions have been described below. Follow it so that you will not find any trouble while performing virus removal process. Manual malware removal threat might be lengthy and time-taking so that it takes lots of time to detect and delete harmful threat. Apart from this, you can use reliable anti-malware removal tool named Spyhunter that has the ability to remove Spotify email scam completely and safely from the system.

Threat specification

Name: Spotify email scam

Type: Trojan, password stealing virus, phishing, scam  

Fake claim: problem with the preferred payment method.

Short Description: The Spotify email scam is a recent example of the scam tactic that extorts the targets into interacting with a scam site.

Working: Steal password, personal details, banking info etc. and share with hackers.

Distribution methods: rogue online pop-up ads, deceptive emails, misspelled domains, search engine and so on.

Symptoms: Victims will receive email messages that contain the phishing instructions.

Removal: Manual as well as automatic guidelines has been described below under this article.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove Spotify email scam:

Remove the related items of Spotify email scam using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing Spotify email scam issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (Spotify email scam) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to Spotify email scam removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter.  In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to Spotify email scam still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove Spotify email scam plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”.  Select all the recently installed browser plug-ins.

Optional Method

If you face problems in Spotify email scam removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete Spotify email scam (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications.  Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.