Remove METZA Email Virus from computer

Simple guide to delete METZA Email Virus

METZA Email Virus is a spam campaign that tricks user into downloading and installing Agent Tesla, a Remote Administration Tool (RAT). It is programmed by the team of remote hackers with the main target to make illegal money. Emails like this one usually contain a malicious attachment or download link. Such kinds of emails are used to deliver malware like Trojans, ransomware, cryptominers, spyware and others. The letters presented in this email is disguised as a request for a proposal.

The main purpose of this email is to trick visitors into downloading and extracting compressed archive file that is attached to it. Those file contain a malicious JavaScript file that is designed to install malware like Agent Tesla. This software is disguised as legitimate RAT. However, this malware is quite common among cyber criminals who misuse it for malicious purposes. Moreover, this malware can also be used to steal various information.

The data includes login credentials, record keyboard input, VPN clients, download managers and messaging clients. It can also prevent recipients from accessing Task Manager, executing commands via Command Prompt. Therefore, Agent Tesla could be misused to steal email addresses, passwords, credit card details and others that could be used to steal identities, make fraudulent transactions and others. So, the content of the archive file that is attached to METZA Email Virus should not be opened.

How did METZA Email Virus infect PC?

METZA Email Virus is very cunning and dreadful system virus that usually attaches with the spam mails campaigns. Spam mail contains lots of junk files and malicious links. Examples of files that can be used to deliver malware are archive files, executable files, PDF files and MS Office documents. Once you click on them, lots of computer infections get installed into your machine. However, MS Office documents install malware only when they get a permission to enable malicious macros commands. When users open such documents with older MS Office versions then those documents install malware automatically because newer versions open potentially malicious file in “Protected View” mode. So, users are advised please ignore the spam mails which come through unknown sender.

How to stop METZA Email Virus?

• Scan all attachments for malware.
• Don’t click on links provided via email messages.
• Refrain from opening potentially dangerous attachments such as PDF files that have been included in email messages.
• Keep the mail client, operating system and web browser updated and patched.
• Files and programs should be downloaded from official websites and via direct links.
• Third party tools should not be used as those tools are designed to infect PC with malware.
• Install dependable antivirus software and keep this software up-to-date to perform regular system scanned for malware.

Text in the email letter:

Subject: RICHIESTA DI OFFERTA

Buongiorno,

Troverai the richieste of the offer allegate and a list of articles for the quali vogliamo fare offer
Fornire the ripartizione delle quantità and the corrispondente per quantità diverse.

Ci piacerebbe ricevere il tuo nuovo listino prezzi per il 2021.

I impatiently attempt the tua risposta

Grazie e distinti saluti.

Nihat CAN

CONSULENZA DOGANALE
Bostancı Oto San. Siediti.
Değirmenyolu Doğanbey Cad.
Irem è Mrk. No: 38/14
İçerenköy / Atasehir / IST
TEL: 0216 469 10 51
FAX: 0216 469 10 55
E-mail: [email protected]
Web: www.metzagum.com.tr

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove METZA Email Virus:

Remove the related items of METZA Email Virus using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing METZA Email Virus issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (METZA Email Virus) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to METZA Email Virus removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter.  In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to METZA Email Virus still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove METZA Email Virus plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”.  Select all the recently installed browser plug-ins.

Optional Method

If you face problems in METZA Email Virus removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete METZA Email Virus (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications.  Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.