Remove Heroes of the Storm ransomware (File Recovery Guide)

Detailed Guidelines to Delete Heroes of the Storm ransomware

Heroes of the Storm ransomware is basically a new detection under ransomware class, and is use to encrypt or lock all files stored on computer using strong encryption ciphers. The users are later enforced to contact criminals who are behind the ransomware and pay demanded ransom fee to hackers to get their files accessible once again. Although, the working impacts of Heroes of the Storm ransomware may seem a bit systematic, but its messages and claims should not be trusted, else it can easily manage to scam targeted victims easily. For more detailed information about Heroes of the Storm ransomware and its removal, we suggest you to keep reading this article and learn some effective guide to delete Heroes of the Storm ransomware completely.

Threat Specifications

Name: Heroes of the Storm ransomware
Type: Ransomware, cryptovirus
Description: Heroes of the Storm ransomware is a new cryptomalware or a ransomware that locks almost all your files on computer using a strong cipher and demands to contact its creators to seek file recovery help. However, it’s all just a trap to earn cyber crime profit and should be dealt with some proper solutions sooner.
Symptoms: Files turn to be inaccessible, a ransom note will erupt to demand payment, and so on
Distribution: Malicious file downloads, spam/junk email attachments, freeware or shareware downloads, and so on
Removal (File Restoration): In order to learn how to delete Heroes of the Storm ransomware and restore affected files completely, we suggest you to follow here included guidelines or instructions.

Detailed information about Heroes of the Storm ransomware

As per what the researchers have found regarding Heroes of the Storm ransomware, it’s technically a new name to a ransomware. This name is although have no real connection to the ransomware, but is a popular game and the used name is just to tame users somehow. Being a ransomware variant, if the Heroes of the Storm ransomware somehow manage to attack a computer, it will encrypt alll files on computer using built-in ciphers and blocks the victims to access their own files. Once the encryption is processed, the ransomware use to create and drop a ransom note on computer which reads as !! YOUR FILES HAS BEEN ENCRYPTED !!.txt. This file can be seen either on desktop or within infected directories and includes the following message to scare users. For an instance, here comes the ransom message:

Your files has been encrypted by ransomware!
and You can’t decrypt with money.
Please install heroes of the storm to decrypt your files.
Attention: DO NOT TURN OFF YOUR PC! IF YOU TURNED OFF YOUR PC, YOU WON’T ABLE TO DECRYPT YOUR FILES!
Emergency contact: [email protected]
Warning – Any attmpt of decryption file will delete your private key.
당신의 파일들은 랜섬웨어에 의해 암호화되었습니다.
그리고 돈을 줘도 풀 수 없습니다.
히어로즈 오브 더 스톰을 설치해서 파일들을 복호화하세요.
경고: PC를 끄지 마세요! PC를 끄면 파일을 복원할 수 없습니다!
긴급 연락 이메일: [email protected]
경고: 복호화를 시도하면 파일들은 절대 다시 풀 수 없습니다.

Reading through the ransom note message, the victims are somehow asked to purchase a certain decryption software from developers of Heroes of the Storm ransomware to get their files restored. And in order to get all such detailed information, the victims ae asked to write an email to hackers through provided email address. It includes the statement that if the users try some third party decryption tools to restore their files, their data will be permanently deleted and can’t be restored.

It’s quite common to consider if it’s really worth to pay ransom fee to hackers, but this is really not recommended by security practitioners, according to experts, the ransomware variants like Heroes of the Storm ransomware are just created with sole intention to target files on remote computer, and enforce those victims to buy decryption tools. But, even if the payment is made, the victims and their files are left intact and the criminals stop responding to fuhrer messages once they receive their demands. Therefore, it’s quite necessary to identify and follow some third party measures to get files recovered or restored.

How did Heroes of the Storm ransomware get installed on computers?

Ransomware and other malware is mostly distributed over web through a number of deceptive marketing tricks or methods. And some commonly used such methods include malspam campaigns, trojans, fake or pirated software activation tools, third party software updater, and many more. In all such cases, the victims are tricked into downloading and installing some vicious files on their machine somehow, and their files are encrypted in background to display aforementioned consequences.

Well, in case If your system or its files seem under impact of this creepy computer infection, then you must treat your machine sooner with some proper solutions or guidelines. To accomplish this task hassle free, we suggest you checking out the methods or guidelines included. You can also check alternative data recovery measures to avail easy file recovery.

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Step 1: Remove Heroes of the Storm ransomware through “Safe Mode with Networking”

Step 2: Delete Heroes of the Storm ransomware using “System Restore”

Step 1: Remove Heroes of the Storm ransomware through “Safe Mode with Networking”

For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.

Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.

For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button.  In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.

For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.

Step 2: Delete Heroes of the Storm ransomware using “System Restore”

Log-in to the account infected with Heroes of the Storm ransomware. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.

In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”

• During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”

• In the new opened command prompt, enter “cd restore” and then press “Enter”.

• Type: rstrui.exe and Press “ENTER”

• Click “Next” on the new windows

• Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to Heroes of the Storm ransomware infiltration in the PC.

• In the newly opened windows, press on “Yes”.

Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove Heroes of the Storm ransomware files if they left in the work-station.

In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.

Important Note: Some variants of Heroes of the Storm ransomware delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.

How to Restore Individual Encrypted File:

In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.

In order to access the files encrypted by Heroes of the Storm ransomware, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.

Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like Heroes of the Storm ransomware.

Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.

It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.

How to Recover the Files Encrypted by Heroes of the Storm ransomware?

Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with Heroes of the Storm ransomware in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.

Use of Data Recovery Tool

This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove Heroes of the Storm ransomware infection. Leave the locked files as it is and follow the steps mentioned below.

Step1: Download the software in the work-station by clicking on the “Download” button below.

Step2: Execute the installer by clicking on downloaded files.

Step3: A license agreement page appears on the screen. Click on “Accept” to agree with its terms and use. Follow the on-screen instruction as mentioned and click on “Finish” button.

Step4: Once the installation gets completed, the program gets executed automatically. In the newly opened interface, select the file types that you want to recover and click on “Next”.

Step5: You can select the “Drives” on which you want the software to run and execute the recovery process. Next is to click on the “Scan” button.

Step6: Based on drive you select for scanning, the restore process begins. The whole process may take time depending on the volume of the selected drive and number of files. Once the process gets completed, a data explorer appears on the screen with preview of that data that is to be recovered. Select the files that you want to restore.

Step7. Next is to locate the location where you want to saver the recovered files.