Remove Findomestic Email Virus from PC

Effective guide to delete Findomestic Email Virus

Findomestic Email Virus is a scam that is used by the cyber criminal with the aim to make illegal money through scam innocent users. It always tries to trick lots of recipients by sending emails disguised as a notification concerning recipients’ debt, supposedly from Findomestic – a legitimate consumer credit institution. This spam campaign usually target Italian users. But in reality, these letters are not associated with actual Findomestic banking company and none of the information provided in them is true.

Once user open the file attached to them, users end up into downloading and installing the Ursnif Trojan type malware. Findomestic Email Virus supposedly contains details of recipients current credit balance. Users are instructed to open the attached document which is stated to contain relevant payment details. The information provided in scam letters informs victims to pay money within five days. As we mentioned above that opening such files infect user’s devices with malware.

The main purpose of this malicious program is data theft. It target system and user information, browsing data and also this malware has keylogging abilities. The main function of keylogging is to record key strokes as well as gather private and sensitive information like email id, login details, IP address and other personal information and send them to remote server which controlled by the cyber criminals. It can also restart the compromised system, take screenshots and so on.

Moreover, this Trojan virus can infiltrate and execute files and hence it can be used to infect system with additional malware like ransomware, adware, browser hijackers, cryptominers and so on. Thus, users who trust on Findomestic Email Virus scam letters might becomes victims of identity theft, cause severe privacy issues, financial losses and even system infections. Thus, it is highly advised to remove Ursnif or other malware of this type immediately from the computer.

Text presented in the “Findomestic” scam email letter:

Subject: saldo disponibile 966

Gentile Cliente, vi segnaliamo che,
in base ad un controllo relativo alla Vostra situazione
contabile svolta in data odierna, risulta un
saldo scaduto a nostro credito della cifra di
Euro 5.780 .
La Vostra situazione debitoria riguarda il
prestito riportato nel prospetto allegato,
recante anche gli estremi per effettuare il pagamento .
Restiamo pertanto in attesa del Vostro pagamento
della somma a noi dovuta, entro e non oltre 5 giorni dalla data di oggi,
mediante bonifico del totale scaduto presso iban indicato in allegato.

How did Findomestic Email Virus infect system?

Findomestic Email Virus is a very cunning system virus that usually attaches with the spam mail campaigns. These files can be attached to the emails or the letters contain download links of those infectious files. These files can be in various formats like as Microsoft Office and PDF document, executable file (.exe, .run etc) archive file (ZIP, RAR etc), and so on. If the clicking is done, users are asked to enable macros commands. One more click leads them into malware installation. Despite this, Trojans are also distributed via untrustworthy download channels, unofficial software activation tools, fake software updating tools and by using many other sources. Fake software updating tools if used infect PC either by installing malicious software instead of updates for the installed one or by exploiting bugs of some installed software that is out of date.

How to avoid installation of malware?

It is highly recommended not to open irrelevant emails especially when they seem to be coming from unknown/suspicious addresses. Any attachments provided on them should not be opened. Use MS Office version 2010 or later after it that provides a protective view mode feature to prevent files from downloading malware. Further, use official websites and direct links for any software download and avoid using aforementioned sources.

Installed programs must be updated (if required) using tools or functions provided by genuine developers. To protect device integrity and user privacy, users are advised to install reputable antivirus software and keep them up-to-date to perform regular system scans and to remove detected threats and viruses. In case, if you have already opened Findomestic Email Virus attachments, users are recommended to use reliable antivirus removal software that has ability to eliminate infiltrated malware immediately from the system.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove Findomestic Email Virus:

Remove the related items of Findomestic Email Virus using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing Findomestic Email Virus issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (Findomestic Email Virus) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to Findomestic Email Virus removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter.  In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to Findomestic Email Virus still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove Findomestic Email Virus plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”.  Select all the recently installed browser plug-ins.

Optional Method

If you face problems in Findomestic Email Virus removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete Findomestic Email Virus (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications.  Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.