Remove [email protected] ransomware (+ Decrypt Files)

Delete [email protected] ransomware from PC

[email protected] ransomware is an email address used by cyber criminals. This virus comes from the HiddenTear ransomware family. Usually, it operates by encrypting data and demand ransom money in order to provide decryption key. While encrypting, this malware appends file with .LOCKED extension consisting of developers email address. As soon as encryption process is completed, it creates ransom note and placed into every folder containing encrypted data.

Details about [email protected] ransomware

The note states victims that files are encrypted and can only be restored by using special decryption key. Regrettably, this is true because in most cases of ransomware infection it has been noticed that decryption cannot be done without the interference of cyber criminals. It will provide you some time to pay money and ask you to contact cyber criminals by writing them an email through the email address provided in ransom note.

Further, victims are also warned not to rename encrypted files as it results into permanent data damage. Thus, it is not wise to pay money to hackers behind [email protected] ransomware virus because complete recovery of file is not guaranteed. It is also possible that the decryption key they provide may contain lots of viruses that will attack your PC again. So, you are advised to use powerful anti-malware software that can completely remove this nasty threat from computer.

Threat summary

Name: [email protected] ransomware

Threat Type: Ransomware, Crypto Virus, Files locker

Encrypted Files Extension: .LOCKED

Short description: This virus encrypt your data by adding its own extension to file names and demand ransom money for decryption key.

Symptoms: All files are locked using powerful encryption algorithm, files get appended with new extension and display ransom note on your screen to notify you about encryption.

Distribution methods: Infected email attachments (macros), torrent websites, malicious ads, payload Trojans, harmful hyperlinks, pirated software and so on.

Damage: Leads to data loss. Secretly adds other severe malware infection in the backdoor including password stealing Trojan, spyware and so on.

File recovery: Choose your own created backup saved on external locations or choose some alternative file recovery methods.

Removal: To clean system against malicious files, we suggest you to use some reliable removal process.

How to remove [email protected] ransomware and recover files?

To remove [email protected] ransomware virus from the computer, users are suggested to use some reputable antivirus removal tool. Once PC gets cleaned, you can use the backup files if created earlier in order to restore files. In case, backup files are not available, you have to see whether the “Shadow Volume Copies” (temporary backup created by OS) are available or also has been deleted. The last option for you is to use data recovery tool.

Prevention tips to prevent malware attack:

To prevent ransomware infection, users are strongly recommended not to open spam files that seem irrelevant or especially received from suspicious addresses. If opened, it causes installation of malware. Always use official websites and direct links to install any program. Avoid using third party installer, free file hosting sites and other similar tools as they are considered to be untrustworthy and can offer deceptive content. Further, all installed app must be updated using tools recommended by genuine developers. Always install reputable antivirus tool and keep them updated and enabled to avoid ransomware infection. In order to keep your PC safe and secure from more damage, you are advised to remove [email protected] ransomware as soon as possible from the machine.

Text presented in pop-up window:

All your personal files on this computer are locked and encrypted. The encrypting has been done by professional software and your files such as; photo’s, video’s and cryptocurrency wallets
are not damaged but just not readable for now.
The encrypted files can only be unlocked until 2 days from this moment. If the key is not obtain before that moment it will be
destroyed and you will not be able to open your files ever again.

Obtaining your unique private key is easy just pay a small amount. Write us to email:
[email protected]

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Step 1: Remove [email protected] ransomware through “Safe Mode with Networking”

Step 2: Delete [email protected] ransomware using “System Restore”

Step 1: Remove [email protected] ransomware through “Safe Mode with Networking”

For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.

Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.

For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button. In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.

For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.

Step 2: Delete [email protected] ransomware using “System Restore”

Log-in to the account infected with [email protected] ransomware. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.

In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”

• During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”

• In the new opened command prompt, enter “cd restore” and then press “Enter”.

• Type: rstrui.exe and Press “ENTER”

• Click “Next” on the new windows

• Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to [email protected] ransomware infiltration in the PC.

• In the newly opened windows, press on “Yes”.

Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove [email protected] ransomware files if they left in the work-station.

In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.

Important Note: Some variants of [email protected] ransomware delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.

How to Restore Individual Encrypted File:

In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.

In order to access the files encrypted by [email protected] ransomware, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.

Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like [email protected] ransomware.

Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.

It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.

How to Recover the Files Encrypted by [email protected] ransomware?

Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with [email protected] ransomware in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.

Use of Data Recovery Tool

This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove [email protected] ransomware infection. Leave the locked files as it is and follow the steps mentioned below.

Step1: Download the software in the work-station by clicking on the “Download” button below.

Step2: Execute the installer by clicking on downloaded files.

Step3: A license agreement page appears on the screen. Click on “Accept” to agree with its terms and use. Follow the on-screen instruction as mentioned and click on “Finish” button.

Step4: Once the installation gets completed, the program gets executed automatically. In the newly opened interface, select the file types that you want to recover and click on “Next”.

Step5: You can select the “Drives” on which you want the software to run and execute the recovery process. Next is to click on the “Scan” button.

Step6: Based on drive you select for scanning, the restore process begins. The whole process may take time depending on the volume of the selected drive and number of files. Once the process gets completed, a data explorer appears on the screen with preview of that data that is to be recovered. Select the files that you want to restore.

Step7. Next is to locate the location where you want to saver the recovered files.