Remove DLL ransomware And Restore Encrypted Data

Proper Guide To Delete DLL ransomware

DLL ransomware is a kind of destructive computer infection that can encrypt Windows users’ files stored inside their systems and make those files inaccessible. It’s a new member of Phobos ransomware family and credit of its discovery goes to security researcher Luigi Martire. As soon as this deadly parasite sneaks into your work-station, it locks your videos, images, audios, PDFs, spreadsheets etc. using a powerful encryption algorithm and makes you unable to open them again. It also renames the files by adding victims’ unique ID, attackers’ email address and appending “.DLL” extension with each of them. (This DLL extension is not the extension of Dynamic Link Library files).

Depth Analysis of DLL ransomware:

The sole motive of the creators of the DLL ransomware is to swindle illicit money from the victimized users. And therefore, soon after completing the encryption process, it displays couple of ransom notes in a pop-up window (“info.hta”) and “info.txt” text file. These notes inform victims regarding the attack and also instruct them to contact the attackers via the provided email address to get further details. At the end, you may have to pay the hackers a huge sum of ransom in order to get the decryption tool and open the locked files.

You can also test the decryption by sending up to five encrypted files to the DLL ransomware authors. Hackers will decode them and send back to you to prove that the decryption is possible. The total size of the files should be less than 4 MB (non-archived) and should not contain any valuable information. Victims are also warned not to try to decrypt files via third-party software, otherwise it may cause permanent data loss.

Text Presented In The Pop-up Window:

All your files have been encrypted!

All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail [email protected]

Write this ID in the title of your message –

In case of no answer in 24 hours write us to this e-mail:[email protected]

You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the tool that will decrypt all your files.

Free decryption as guarantee

Before paying you can send us up to 5 files for free decryption. The total size of files must be less than 4Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)

How to obtain Bitcoins

The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click ‘Buy bitcoins’, and select the seller by payment method and price.

hxxps://localbitcoins.com/buy_bitcoins

Also you can find other places to buy Bitcoins and beginners guide here:

hxxp://www.coindesk.com/information/how-can-i-buy-bitcoins/

Attention!

Do not rename encrypted files.

Do not try to decrypt your data using third party software, it may cause permanent data loss.

Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

Text Presented In The “info.txt” File:

!!!All of your files are encrypted!!!

To decrypt them send e-mail to this address: [email protected].

If we don’t answer in 24h., send e-mail to this address: [email protected]

Should You Pay The Ransom?

Data encrypted by crypto-viruses remain inaccessible unless an appropriate decryption tool is employed. But still, we highly advise to not make any sort of ransom to DLL ransomware authors. It has been seen that such types of crooks often disappear once the ransom is paid and cause victims to lose both files as well as money. Moreover, paying the demanded fee to such people will only encourage them to create and spread more such viruses for further revenues. So, never trust on the criminals under any circumstance.

What Should The Victims Do?

If you are a victimized user, the first thing you need to do here is to perform DLL ransomware removal from the machine as early as possible. After that, you can try the data-recovery process using a genuine file-recovery program which you can download right here via the link provided under this article. Also, if you have a recently made backup, you can easily restore the compromise data.

Threat Summary

Name: DLL ransomware

Type: Ransomware, Crypto-virus

Short Description: Hazardous threat which encrypts users’ vital files and then demands a huge amount of ransom to get the decryption software.

Extension: .DLL (files are also appended with a unique ID and attackers’ email address)

Ransom Demanding Message: info.hta (pop-up) and info.txt

Attackers’ contact: [email protected] and [email protected]

Symptoms: Victims cannot open files stored on their system, previous functional files now have different extension, A ransom demanding message is displayed on the desktop screen. Users are asked to pay an amount of ransom to unlock their encoded data and files.

Distribution methods: Spam emails, Torrent websites, peer to peer network sharing, unofficial activation and updating tools.

Damage: All files are encrypted and cannot be accessed without paying ransom, Additional password stealing Trojans and malware infections can be installed along with ransomware infections and other malware.

Removal: To remove this virus from the system, we advise you to use a reliable anti-malware tool. Once malware gets removed, you can recover your files by using existing backup or data-recovery software.

Infiltration of DLL ransomware:

Spam campaigns are the most common tactic used by hackers to distribute such file-encoding parasites. Cyber crooks send a number of emails that are disguised as “urgent”, “official”, “important” and similar. Nevertheless, these mails include malicious attachments or download links of infectious files. As soon as they are opened, run or executed, the infection process begins. The malevolent files can be in multiple formats such as Microsoft Office and PDF documents, archives, executables, JavaScript and so on.

And therefore, it is important to avoid opening emails and especially their attachments or links present in them that you receive from unknown sender. Trusting on suspicious mails may result in virus penetration. In case your system is already infected with this crypto-malware, you must remove DLL ransomware from the machine without wasting any time.

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Step 1: Remove DLL ransomware through “Safe Mode with Networking”

Step 2: Delete DLL ransomware using “System Restore”

Step 1: Remove DLL ransomware through “Safe Mode with Networking”

For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.

Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.

For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button.  In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.

For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.

Step 2: Delete DLL ransomware using “System Restore”

Log-in to the account infected with DLL ransomware. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.

In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”

• During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”

• In the new opened command prompt, enter “cd restore” and then press “Enter”.

• Type: rstrui.exe and Press “ENTER”

• Click “Next” on the new windows

• Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to DLL ransomware infiltration in the PC.

• In the newly opened windows, press on “Yes”.

Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove DLL ransomware files if they left in the work-station.

In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.

Important Note: Some variants of DLL ransomware delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.

How to Restore Individual Encrypted File:

In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.

In order to access the files encrypted by DLL ransomware, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.

Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like DLL ransomware.

Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.

It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.

How to Recover the Files Encrypted by DLL ransomware?

Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with DLL ransomware in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.

Use of Data Recovery Tool

This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove DLL ransomware infection. Leave the locked files as it is and follow the steps mentioned below.

Step1: Download the software in the work-station by clicking on the “Download” button below.

Step2: Execute the installer by clicking on downloaded files.

Step3: A license agreement page appears on the screen. Click on “Accept” to agree with its terms and use. Follow the on-screen instruction as mentioned and click on “Finish” button.

Step4: Once the installation gets completed, the program gets executed automatically. In the newly opened interface, select the file types that you want to recover and click on “Next”.

Step5: You can select the “Drives” on which you want the software to run and execute the recovery process. Next is to click on the “Scan” button.

Step6: Based on drive you select for scanning, the restore process begins. The whole process may take time depending on the volume of the selected drive and number of files. Once the process gets completed, a data explorer appears on the screen with preview of that data that is to be recovered. Select the files that you want to restore.

Step7. Next is to locate the location where you want to saver the recovered files.