Remove Dexx ransomware And Restore Encrypted Files

Simple Steps To Delete Dexx ransomware

Dexx ransomware is a kind of very dangerous crypto-malware that comes from the family of Dharma ransomware.  Once this hazardous threat successfully infiltrates the Windows computers, it encrypts all victims’ images, audios, videos, documents, PDFs etc. using a strong cryptography and makes them unable to access those data. The sole purpose of this virus is to extort illicit ransom money from the victimized users. And thus, soon after completing the encryption process, it starts blackmailing them for the decryption tool/key. The compromised files can be easily identified as it renames them by adding victims’ unique ID, attackers’ email address and appending “dexx” extension with each of them.

Depth Analysis of Dexx ransomware:

After completing the encryption process, Dexx ransomware shows couple of ransom notes in a pop-up and “FILES ENCRYPTED.txt” file and informs victims regarding the attack. It also instructs them to contact the criminals via the provided email address to get further details. The message also includes warnings, stating that renaming the infected data or using third-party software/tools may cause permanent data loss. At the end, users may have to pay the hackers a hefty sum of ransom to get the proper decryption tool and open the encrypted files.

Should You Pay The Ransom?

You should never consider making any sort of payment to the Dexx ransomware authors no matter what situation is. This is because the only motive of such criminals is to swindle money from the affected people. They don’t give any assurance that they will deliver the functional decryptor even after taking the extortion. There are multiple instances when attackers just ignored the victims once the ransom is paid or sent rogue software in the name of decryption tool. So, never trust on such criminals and find any alternative ways to get back the locked data.

What Should The Victims Do?

If you are an affected user, here, first of all you should perform Dexx ransomware removal from the computer immediately. As far as restoring the infected files is concerned, you should use a recently made backup, saved on any external drive. If you don’t have an appropriate backup, you can try an effective file-recovery application. You should never think of paying ransom to the hackers as it will only boost their confidence and they may trigger more such lethal attacks for future profits.

Threat Specification 

Name: Dexx ransomware

Type: Ransomware, Crypto-virus, File-encrypting malware

Short Description: Precarious threat which encrypts users’ important files and then forces them into paying the attackers an amount of ransom to get the decryption software/key.

Extension:  .dexx (files are also appended with a unique ID and attackers’ email address)

Ransom Demanding Notes: Text presented in the pop-up window and FILES ENCRYPTED.txt

Attackers’ contact: [email protected] and [email protected]

Symptoms: Encrypted files become inaccessible stored inside the compromised PCs, A ransom note is displayed. Victims are asked to pay an amount of ransom to get the functional decryptor and unlock their encoded data and files.

Distribution methods: Spam emails, peer to peer network sharing, unofficial activation and updating tools.

Damage: All files are encrypted and cannot be accessed without paying ransom, Additional password stealing Trojans and malware infections can be installed along with ransomware infections and other malware.

Removal: To remove this virus from the system, we advise you to use a reliable anti-malware tool. Once malware gets removed, you can recover your files by using existing backup or data-recovery software.

Ways To Spread Dexx ransomware:

Just like the majority of ransomware programs, this particular one also most of the times enter the target computers via email spam. Cyber criminals create persuasive email messages and send them out to many users in hundreds or even thousands. These mails often suggest seeing “a vital attachment” such as invoice, missing or pending tax payment, and so on. The message urges the recipients to see the attached contents, fill some information in and respond to the sender quickly.  However, they usually contain malicious attachments that could be in multiple formats such as PDF and Microsoft Office documents, archives, executables, JavaScript, etc.

As soon as recipients open the document and enables editing, the spiteful script triggers to infect the complete system in an irreversible way. For this reason, you should not open emails that you receive from unknown addresses as you never know what they are bringing to your device. Moreover, avoid downloading products or software from untrustworthy sites, peer-to-peer networks, third-party downloaders etc. and rely only on official pages and direct links. But at the moment, you must remove Dexx ransomware from the computer as early as possible.

Text Presented In The Pop-up Window:

YOUR FILES ARE ENCRYPTED

Don’t worry,you can return all your files!

If you want to restore them, follow this link:email [email protected] YOUR ID –

If you have not been answered via the link within 12 hours, write to us by e-mail:[email protected]

Attention!

Do not rename encrypted files.

Do not try to decrypt your data using third party software, it may cause permanent data loss.

Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

Text Presented In The “FILES ENCRYPTED.txt” File:

all your data has been locked us

You want to return?

write email [email protected] or [email protected]

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Step 1: Remove Dexx ransomware through “Safe Mode with Networking”

Step 2: Delete Dexx ransomware using “System Restore”

Step 1: Remove Dexx ransomware through “Safe Mode with Networking”

For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.

Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.

For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button.  In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.

For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.

Step 2: Delete Dexx ransomware using “System Restore”

Log-in to the account infected with Dexx ransomware. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.

In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”

• During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”

• In the new opened command prompt, enter “cd restore” and then press “Enter”.

• Type: rstrui.exe and Press “ENTER”

• Click “Next” on the new windows

• Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to Dexx ransomware infiltration in the PC.

• In the newly opened windows, press on “Yes”.

Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove Dexx ransomware files if they left in the work-station.

In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.

Important Note: Some variants of Dexx ransomware delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.

How to Restore Individual Encrypted File:

In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.

In order to access the files encrypted by Dexx ransomware, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.

Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like Dexx ransomware.

Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.

It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.

How to Recover the Files Encrypted by Dexx ransomware?

Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with Dexx ransomware in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.

Use of Data Recovery Tool

This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove Dexx ransomware infection. Leave the locked files as it is and follow the steps mentioned below.

Step1: Download the software in the work-station by clicking on the “Download” button below.

Step2: Execute the installer by clicking on downloaded files.

Step3: A license agreement page appears on the screen. Click on “Accept” to agree with its terms and use. Follow the on-screen instruction as mentioned and click on “Finish” button.

Step4: Once the installation gets completed, the program gets executed automatically. In the newly opened interface, select the file types that you want to recover and click on “Next”.

Step5: You can select the “Drives” on which you want the software to run and execute the recovery process. Next is to click on the “Scan” button.

Step6: Based on drive you select for scanning, the restore process begins. The whole process may take time depending on the volume of the selected drive and number of files. Once the process gets completed, a data explorer appears on the screen with preview of that data that is to be recovered. Select the files that you want to restore.

Step7. Next is to locate the location where you want to saver the recovered files.