Remove C.H. Robinson email virus from PC

Simple steps to delete C.H. Robinson email virus

C.H. Robinson email virus is a spam campaign that trick users into downloading and installing Dridex trojan virus. Email is sent to the recipients asking them to open some attached file. Their emails are disguised as important and pretends to be from legitimate companies, organizations. If opened, the file infiltrates the trojan virus inside the machine.

Moreover, the file present in this email disguised as a letter from C.H. Robinson, a legitimate transport company. It says that the adjusted invoices are attached to this email and should be reviewed to process the payment. It also encourages user adding the sender’s email address as a trusted contact. Remember that, C.H. Robinson has nothing to do with this malspam email.

As we mentioned in the first paragraph, the file attached to this email is used to deliver malware named Dridex. Therefore, it is advised not to open attachments present in emails like this one. Moreover, Dridex is capable to inject malware into the system and then execute remote commands or to inject code into a specific program and modify its execution.

It also deactivates antivirus and firewall security measures due to which users are unable to detect this malware. It is also important to mention that this malware can be used to steal email, social media and other accounts as well. Thus, users who have Dridex installed on the computer could become victims of identity theft, suffer monetary loss, have problems with online privacy, browsing safety and various other issues.

How C.H. Robinson email virus infect my PC?

C.H. Robinson email virus usually gets inside the system via spam mail campaign. Cyber criminals send thousands of deceptive emails to open attached files. This infectious file includes zip file, exe file, word file and so on. Opening such types of files results into the installation of Dridex malware. It also comes with the bundling of freeware and shareware programs like as adobe reader, flash player etc. which users mostly download and install from third party webpage. Cyber criminals also hide the custom or advanced options as well as other similar setting.

How to avoid installation of malware?

In order to prevent the system from C.H. Robinson email virus and other harmful threats, users must be avoiding the attachments of spam mails which come from unknown address. Never try to open any files without deeply scanning. Use Microsoft Office 2010 to open documents that were downloaded from the internet especially if they were downloaded from unreliable sources. Download software only from official and trustworthy pages. Avoid using unofficial pages, free file hosting websites, peer to peer networks etc. Moreover, update installed software with tools provided by official developers. If you have already opened C.H. Robinson email virus attachment, users are recommended to use some reliable antimalware tool that has the ability to eliminate infiltrated malware soon from the PC.

Text presented in the C.H. Robinson malspam email:

Subject: Updated Invoice(s) with Adjustment

There was a rate adjustment for one or more invoices you previously received from C.H. Robinson. The adjusted invoices are attached for your review and payment processing.

If you have any questions about the adjustment, please contact your C.H. Robinson representative for assistance.

Thank you.

Customer Notice: Invoice related inquiries will soon come from [email protected]. Please add us to your trusted contacts.

Centralized Collections

www.chrobinson.com

14701 Charlson Road | Eden Prairie, MN 55347

This email was generated by C.H. Robinson Messaging.

ConversationGuid:ebc07687-3a43-08cb-9e56-a1c2ac72767b##

******************************
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the sender of the e-mail. The sender of the e-mail accepts no liability for any damage caused by any virus transmitted by this email. (IP)

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove C.H. Robinson email virus:

Remove the related items of C.H. Robinson email virus using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing C.H. Robinson email virus issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (C.H. Robinson email virus) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to C.H. Robinson email virus removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter.  In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to C.H. Robinson email virus still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove C.H. Robinson email virus plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”.  Select all the recently installed browser plug-ins.

Optional Method

If you face problems in C.H. Robinson email virus removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete C.H. Robinson email virus (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications.  Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.