How to remove WhatsApp Email Scam from PC

Effective guide to delete WhatsApp Email Scam

WhatsApp Email Scam is one of the many spam email available on the internet. The cyber criminals behind this have to force their victims into paying their crucial money. To achieve that they use dirty trick –designed such emails that contain short message and disguised as important notification from WhatsApp (cross platform messaging and VoIP service). The scam letters are written in Portuguese language and claims that they contain users WhatsApp message and call history backups.

Moreover, the attached HTML files present in the emails redirect to a phishing website which is designed in order to trick visitors into providing their personal information. According to the rough translation of WhatsApp Email Scam states that users private messages have attached to the letters and the text present within the email lists the recovered messages and call histories. Allegedly the backups of WhatsApp are of 46 deleted messages, 3549 read messages and 1236579 restored messages.

Additionally, this type of site can target user’s sensitive information that includes telephone number, addresses, credit card details, names, surnames and banking account. Usually, some sites are disguised as log-in pages of some legitimate services. By entering their IDs, users unintentionally users expose them to websites designers and results in the accounts being stolen. In one way or another, trusting on WhatsApp Email Scam might causes several problems relating to users privacy issues, financial losses and even identity theft.

Text presented in the “WhatsApp” scam email letter:

Subject: Mensagens Privadas foi anexado a este e-mail ID:   (488218)

 

Faça backup da conversa do WhatsApp e do histórico de chamadas

 

Backup encontrado:
* Mensagens excluídas do WhatsApp (46)
* Leia mensagens (3549)
* (1236579) Mensagens restauradas

 

Segunda-feira, 04 de novembro de 2020

 

BAIXAR-HISTÓRICO – CONVERSA

 

2020 © WhatsApp Inc.

How do spam campaigns infect PC?

As you see, spam email campaign contain brief message and a malicious link attached at the end. The short message is designed in a way to trick user into clicking on the malicious link. Usually, the attachment include some important files for download like MS Office document, exe file, archive file etc that easily influence users to click on it for download. However, the malicious link redirect to the attachment file downloads through some harmful sites containing a payload. To sum up, the executing of the attachment file allow the malware to get installed into the computer. So, users are advised not to click on attached link of the spam campaigns.

How to avoid installation of malware?

Try to analyze first before clicking on any emails especially if any links or files attached to them, users are recommended not to open them. Opening such files causes high risk system infection. It is advised to use Microsoft Office version released after 2010. Avoid using untrustworthy download sources as malware are commonly distributed through these sources. For any software download, it is advised to always use official download channels. The most important thing keeps all installed programs updated (if necessary) with tools or functions provided by legitimate software developers. None of the third party tools should be used.

Remove WhatsApp Email Scam

If you really want to stop WhatsApp Email Scam then you are highly suggested to delete this malware as soon as possible from the computer. Here is given below easy removal steps that help you to delete this virus easily and instantly from your PC.

Threat specification

Name: WhatsApp Email Scam

Type: Phishing, Scam, Social Engineering, Fraud

Fake claims: Scam email claims they contain recipients WhatsApp chat/call history backups.

Symptoms: Unauthorized online purchases, changed online account passwords, identity theft, illegal access of one’s computer.

Distribution methods: Deceptive emails, rogue online pop-up ads, search engine poisoning techniques, misspelled domains.

Damage: Loss of sensitive private information, monetary loss, and identity theft.

Removal: In order to remove WhatsApp Email Scam, you are advised to go through given removal guidelines.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove WhatsApp Email Scam:

Remove the related items of WhatsApp Email Scam using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing WhatsApp Email Scam issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (WhatsApp Email Scam) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to WhatsApp Email Scam removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter.  In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to WhatsApp Email Scam still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove WhatsApp Email Scam plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”.  Select all the recently installed browser plug-ins.

Optional Method

If you face problems in WhatsApp Email Scam removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete WhatsApp Email Scam (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications.  Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.