How to remove Universal Medical Equipment email scam

Easy methods to delete Universal Medical Equipment email scam from PCs (Remove Trojan horse virus)

Threat Summary

Threat Name: Universal Medical Equipment email scam, FormBook Malware, FormBook Trojan

Threat Type: Trojan, Phishing, Scam, Password-stealing malware, banking malware

Description: This scam email attempts to tricks you into installing FormBook Trojan- the banking malware in your machine.

Distribution methods: Malicious emails and attachments, suspicious hyperlinks, fake software updaters, installers and downloaders

Motives of attackers: Aims to collect your personal information and shares it to illegal ones.

Malware removal method: To remove Universal Medical Equipment email scam or similar infections, we recommended you to scan your computer with powerful antivirus software.

How did Universal Medical Equipment email scam infect computer?

Malware programmers or scammers use “Malspam Campaigns” or “Email Spam Campaigns” to triggers Trojan like “FormBook Malware” in your computer. They send spam emails in your mailbox which contain some false-positive emails along with malicious attachments and/or hyperlinks. These malicious attachments can be Microsoft Office Documents (Docs, ppt, xlx, and others), archive files (ZIP, RAR and others), PDF, JavaScript and/or other formats of files. Once opened, it executes harmful codes in your machine and starts corrupting major genuine functions or applications of your computer. For example, Microsoft Office Documents infect computer by running malicious macro commands.

What is Universal Medical Equipment email scam? What it does?

Universal Medical Equipment email scam is another malspam email designed to trick you into installing “FormBook Malware” in your computer. Scammers or malware programmers use the name & LOGO of some trustworthy companies or organizations in its spam email, which contain some messages along with suspicious attachments or download link for some malicious files. If you download and open a malicious file that was delivered to you via this type scam email, then you infect your with malware like “FormBook – Data Stealing Malware”. If your System is already infected with this type of malware, then you should try to remove Universal Medical Equipment email scam from System immediately.

Universal Medical Equipment email scam use name “Universal Medical Equipment” company in its email and tricks you into open a malicious attachment named “Medical Equipment Order.xlsx” (this name may vary), and claims this attachment contains items that the aforementioned company intends to purchase. Once attachment presented in this spam email opened, the attached file distributes “FormBook Malware” in your machine. If you are unaware, “FormBook Malware” can be used to log keystrokes or record keyboard input, take screenshots, collect data saved on your computer clipboard, collect login/password credentials saved on browsers and/or other personal information.

“FormBook Trojan” can execute malicious commands that it received via C2 (Command and Control) server. However, it can damage your computer deeply by corrupting major genuine functions or applications of your computer, modifying several unwanted changes in your browser’s settings and Operating System’s settings without your knowledge. As mentioned above, its main aim is to collect your personal information such as IP address, URLs search, typed words, browser history, username & passwords of your various accounts, banking information and more details. These gathered data can be shared with other attackers or third parties to generate some income from them or misused for illegal purposes. So, it is important to delete Universal Medical Equipment email scam from System as soon as possible.

Prevention tips: How to protect your System against malware or viruses?

It is strongly recommended not to download/install any applications from unofficial websites, peer-to-peer file sharing network, fake software downloaders, installers and updaters, and other third parties’ sources. You should always try to download any applications from official websites and/or via direct links, and activate & update installed software with tools provided by its official sources. However, you should be alert while surfing online and avoid opening any attachments or hyperlinks presented in spam or irrelevant emails. You should try to block senders’ email addresses from sending spam emails. To protect your System against malware or viruses, you should keep up-to-date your antivirus software and scan the PC for malware or viruses regularly.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove Universal Medical Equipment email scam:

Remove the related items of Universal Medical Equipment email scam using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing Universal Medical Equipment email scam issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (Universal Medical Equipment email scam) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to Universal Medical Equipment email scam removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter.  In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to Universal Medical Equipment email scam still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove Universal Medical Equipment email scam plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”.  Select all the recently installed browser plug-ins.

Optional Method

If you face problems in Universal Medical Equipment email scam removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete Universal Medical Equipment email scam (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications.  Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.