How to remove THUAN HIEP THANH Email Virus

Easy tips to delete THUAN HIEP THANH Email Virus

THUAN HIEP THANH Email Virus is a malware-spreading spam campaign –a mass scale operation during which spam emails are sent in thousands. The letters request users to review and confirm their purchasing order. However, when users provide a click on the attachment file, they trigger download/ installation of malware, named NanoCore RAT – remote access Trojan that is designed to enable remote access and control over the infected system. Such Trojans can have wide range of harmful functionalities and so they are deemed to be highly dangerous.

The THUAN HIEP THANH Email spam has the subject/ title “THUAN HIEP THANH CO., LTD – Ref. #20880 (PURCHASE ORDER AND CONTRACT)” (may vary). It states that recipients need review the provided attachment for purchasing order. The documentation requires their signature and submission as soon as possible. For any queries, they are invited to contact the sender. As already said, this is a scam. When you click on the provide attachment file, you will end up to NanoCore RAT virus download/ installation to your system.

Remote Access Trojans are used by crooks to gain remote control access over the compromised systems. This allows them to user-level access on the affected systems. They may use this access to ex-filtrates files and information from the system, extract data from web browsers and other installed applications, record keystrokes, and/or audio/ video via microphones and cameras, take screenshot, steal clipboard data and etc. They can even download other malicious malware like Trojans, Cryptocurrency miner. Thus, on trusting THUAN HIEP THANH Email spam, users might experience system infections, serious privacy issues, financial loss and identity theft.

How did THUAN HIEP THANH Email Virus infect my system?

Systems are infected with malicious files spread through spam campaigns. Such files may be found as attachments or the linked inside them. The infectious files can be in any formats including archives (ZIP, RAR, etc.), executables (.exe, .run, etc.), PDF and Microsoft Office documents, JavaScript, and so on. When these files are executed, run or otherwise opened- the malicious malware download/ installation process is triggered. For example, Microsoft Office documents cause system infections by executing macros commands. The process begins the moment you open the document in Microsoft Office version released before 2010. Newer versions have protective view mode in them that prevents automatic execution of macros.

Text presented in the “THUAN HIEP THANH” scam email letter:

Subject: THUAN HIEP THANH CO., LTD – Ref. #20880 (PURCHASE ORDER AND CONTRACT)

Good day,

Please review our confirmed attached purchase order and Contract as attached file, Please check and sign again for me .

Feel free to contact us if you have any questions.

And please send confirmation at your earliest convenience .

Thank you,

Nguyen Xuan Binh

Purchasing Clerk

21/20/77 Le Cong Phap, An Lac Ward, Binh Tan District, Ho Chi Minh City

TELEPHONE: (028) 3755 3728

FAX: (028) 3756 3537

EMAIL: [email protected]

WEBSITE: https://thuanhiepthanh.com.vn

COMPANY:  THUAN HIEP THANH CO., LTD

How to prevent malware intrusion?

To avoid the system infection through spam emails, it is advised not to open any dubious and irrelevant emails –especially any attachments or links presented in them. It is recommended to use Microsoft Office version released after 2010. Aside from the spam campaigns, malware can be distributed through untrustworthy download sources such as unofficial and free file hosting sites, p2p networks and other third party downloaders/ installers, illegal activation tools and fake updaters. Thus, it is crucial to download only from official websites and direct links. Additionally, update/ activate any software using the tools/ functions from official software developers. If you have already opened the malicious attachment, we recommend you run a full system scan using some powerful antivirus to automatically remove THUAN HIEP THANH Email Virus from system.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove THUAN HIEP THANH Email Virus:

Remove the related items of THUAN HIEP THANH Email Virus using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing THUAN HIEP THANH Email Virus issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (THUAN HIEP THANH Email Virus) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to THUAN HIEP THANH Email Virus removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter. In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to THUAN HIEP THANH Email Virus still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove THUAN HIEP THANH Email Virus plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”. Select all the recently installed browser plug-ins.

Optional Method

If you face problems in THUAN HIEP THANH Email Virus removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete THUAN HIEP THANH Email Virus (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications. Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.