How to remove [email protected] Ransomware

Tips for [email protected] Ransomware removal

[email protected] Ransomware is a malicious cyber threat belongs to Scarab ransomware. It locks down the essential data on the victimized computer and demands ransom payment for the decryption tool. During the encryption, it appends the filenames of the encrypted files with [email protected]. For example, a file named 1.jpg becomes [email protected]. Rightly after that, the ransomware creates a .txt file and drops it on the desktop. This file contains the ransom demanding message.

The text file states that the files have been encrypted. For the decryption the users require using unique decryption tool that the crooks behind [email protected] Ransomware can only provide to them. The price of the tool depends on how fast the contact is being done. There is an email address belongs to the crooks provided on the note. The crooks offer free decryption service as a proof that the decryption tool is really working. The users can attach up to 3 small sized encrypted files having no valuable information. The ransom note ends with a warning to the users that if they use any third party tools or rename the filenames of the encrypted files, they will lose their files for permanently. It also says that the users have only two days after which the decryption not be available for the download from the server.

These all are tricks from the developers to trigger users into paying the ransom payment. Once the payment is done, they disappear leaving the victims without their files. In other word, the users who pay to the crooks get scammed and will have their files remain in the encrypted situation. Thus, it is highly recommended you to avoid paying/contacting to the crooks under any circumstances. You should use some data recovery alternatives. The safest option is to remove [email protected] Ransomware and recover the files using existing backup. The virus removal is necessary to prevent it from further files encryption and avoid various possible risks due to the longer presence of the malware inside.

Also, the malware removal ensures you that there will be no malware interference during the files recovery process. For the files restoration, existing backups always be a good option for you. However, not all users have such backup files. If you are one of them, you should use some data recovery tools. Nowadays, such tools are designed with special functionality added and so you can anticipate of the data recovery using them. For other data recovery options and the perspective guidelines for their use, you should refer below the post in the data recovery section.

Text presented on the .txt file created by [email protected] Ransomware:

YOU FILES WAS ENCRYPTED

[WHAT HAPPENED]

Your important files produced on this computer have been encrypted due a security problem

If you want to restore them, write us to the e-mail: [email protected]

You have to pay for decryption. The price depends on how fast you write to us.

After payment we will send you the decryption tool that will decrypt all your files.

[FREE DECRYPTION AS GUARANTEE]

Before paying you can send to us up to 3 files for free decryption.

Please note that files must NOT contain valuable information

and their total size must be less than 1Mb

[ATTENTION]

Do not rename encrypted files

Do not try to decrypt your data using third party software, it may cause permanent data loss

If you not write on e-mail in 2 day – your key has been deleted and you cant decrypt your files

Common channels used for ransomware distribution

Typically, ransomware type viruses are distributed via using the technique termed as malicious email attachments. This distribution method is based on the recklessness of novice PC users as they tend to open spam letters with unreliable content. Criminals create such emails letters in a way that mimics the appearance of legal documents, invoices or shopping receipts from well-known brands and companies that make the users seem the emails as the crucial ones.  The content within encourages the recipients into clicking on clipped attachments, that are typically some malicious files or links for such files, if opened- users allow the payload within to activate and initiate the malware download/installation process.  Therefore, it is very important to be careful when opening any emails. At least, check for their legitimacy at first.  You should also stay away from ads on your frequently visited pages. If clicked, they might enable malicious scripts and start an automatic download of the crypto-malware.

Threat Summary

Type: Ransomware

Symptoms: Stored files become inaccessible, and their filename gets renamed. Ransom demanding message is displayed on the desktop. Cyber crooks demand ransom payment for the files decryption.

Distribution methods: infected email attachments, torrent sites and malicious ads

Damages: Risk of password stealing Trojan or other dangerous virus intrusion that cause direct damage to the system/software installed

Removal: Use some reputable antivirus tool or follow below mentioned step by step instruction to remove [email protected] Ransomware from the system

Files recovery: Use existing backup. If you do not have such tools, refer data recovery tool provided for you just below the post for the restoration of the damaged files

Remove [email protected] Ransomware

Manual malware removal guide is provided below in step by step manner. Follow it so that you will not find any trouble during removal process. You can use some reputable antivirus tool to automatically remove [email protected] Ransomware from the device.

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Step 1: Remove [email protected] Ransomware through “Safe Mode with Networking”

Step 2: Delete [email protected] Ransomware using “System Restore”

Step 1: Remove [email protected] Ransomware through “Safe Mode with Networking”

For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.

Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.

For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button. In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.

For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.

Step 2: Delete [email protected] Ransomware using “System Restore”

Log-in to the account infected with [email protected] Ransomware. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.

In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”

• During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”

• In the new opened command prompt, enter “cd restore” and then press “Enter”.

• Type: rstrui.exe and Press “ENTER”

• Click “Next” on the new windows

• Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to [email protected] Ransomware infiltration in the PC.

• In the newly opened windows, press on “Yes”.

Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove [email protected] Ransomware files if they left in the work-station.

In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.

Important Note: Some variants of [email protected] Ransomware delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.

How to Restore Individual Encrypted File:

In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.

In order to access the files encrypted by [email protected] Ransomware, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.

Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like [email protected] Ransomware.

Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.

It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.

How to Recover the Files Encrypted by [email protected] Ransomware?

Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with [email protected] Ransomware in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.

Use of Data Recovery Tool

This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove [email protected] Ransomware infection. Leave the locked files as it is and follow the steps mentioned below.

Step1: Download the software in the work-station by clicking on the “Download” button below.

Step2: Execute the installer by clicking on downloaded files.

Step3: A license agreement page appears on the screen. Click on “Accept” to agree with its terms and use. Follow the on-screen instruction as mentioned and click on “Finish” button.

Step4: Once the installation gets completed, the program gets executed automatically. In the newly opened interface, select the file types that you want to recover and click on “Next”.

Step5: You can select the “Drives” on which you want the software to run and execute the recovery process. Next is to click on the “Scan” button.

Step6: Based on drive you select for scanning, the restore process begins. The whole process may take time depending on the volume of the selected drive and number of files. Once the process gets completed, a data explorer appears on the screen with preview of that data that is to be recovered. Select the files that you want to restore.

Step7. Next is to locate the location where you want to saver the recovered files.