How to remove SendGrid Email Scam

Simple process to delete SendGrid Email Scam from PC

SendGrid Email Scam is spam mails delivered by the scammers to threaten innocent user into believing that the email they receive is sent from legitimate email marketing company. It always tries to irritate novice user by sending lots of fake messages. It claims that all your crucial data and some important login id and password has been hacked. But in reality, the message contain in such email are fake and must be ignored immediately.

As written in email, an invoice payment is submitted by SendGrid Email Scam to pay for such services purchased from email marketing company. The main purpose behind this scam is to trick user into opening it. As soon as user opened, it causes installation of malware. In simple words, we can say that steal SendGrid accounts and used them for malicious purposes like make fraudulent purchases, sell account to third parties.

Thus, users who have installed SendGrid Email Scam and other dubious malware into computer might causes result in severe privacy issue, monetary loss and even identity exposure. So, users are strongly recommended not to trust on this kind of emails or enter any personal information on unofficial and questionable websites. They succeed when recipient opens malicious attachment or file downloaded via malicious link was sent to them.

Text presented in the “SendGrid Email Scam” email letter:

This email is to notify you that an invoice has been created for your account at
SendGrid, which is due on Wed, 19 Aug 2020 20:35:05 +0000
The Invoice ID is 009334, and is due for the amount of 89.95 dollars.
If you have a credit card on file with us, this invoice will automatically be billed on Wed, 19 Aug 2020 20:35:05 +0000

 

You may login anytime to make a manual payment at:

 

Invoice ID – Login

 

We are available 24/7. If you have any questions, comments, or concerns, please do not hesitate to contact us.

 

This is an automated alert for your SendGrid account with the username . Manage your alert settings.

 

© SendGrid Inc.
1801 California St.
Suite 500, Denver, CO 80202 USA

 

Since you’re a SendGrind customer, we send you emails from time to time with product updates, webinar invites, onboarding help, and im portant info about your account. You can find out more about how we process personal data in our Priv acy Policy. If you no longer wish to receive these emails, you can unsubscribe.

How did SendGrid Email Scam infect PC?

Usually, users get tricked into installing malware through spam email campaign. Cyber crooks behind this use scam campaign to send emails to lots of people that contain malicious attachments. Such attachments are in various formats that includes PDF documents, exe files, JavaScript and so son. You may know that malware gets installed via Microsoft Office documents only when users enable macros commands. Further, such documents are opened that was released before 2010, they install malware automatically. It is because the aforementioned version do not include “Protected view” mode which prevent malicious documents from installing malware.

How to prevent intruding malware?

Use official websites and direct links for any software download and avoid unreliable download channels as they are used to proliferate malware. Similarly, use official software developers provided tools and implemented functions for any installed software update. Cracking tools are illegal and cause computer infection so you are advised against using them. Furthermore, you are suggested not to open emails or attachments especially if they are received from suspicious addresses. In case, if you have already opened SendGrid Email Scam malicious attachments, then you need to use some reputable antivirus tool that has the ability to eliminate infiltrated malware automatically from the system.

Threat description

Name: SendGrid Email Scam

Type: Trojan, password-stealing virus, banking malware, spyware.

Hoax: This email is disguised as a letter regarding an invoice from SendGrid

Fake claims: Scammers behind this claims that users have to pay for certain services provided by SendGrid.

Symptoms: Trojans are designed to stealthily infiltrate the victim’s computer and remain silent, and thus no particular symptoms are clearly visible on an infected machine.

Description: Aims to deactivate running security services of the computer and drop more infection as well as help the criminals to get access to the infected PC. 

Distribution methods: Infected email attachments, malicious online advertisements, social engineering, p2p file sharing.

Damage: Stolen passwords and banking information, identity theft, and the victim’s computer added to a botnet.

Removal: In order to keep computer safe and secure, you are advised to remove SendGrid Email Scam as soon as possible by using some reliable process.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove SendGrid Email Scam:

Remove the related items of SendGrid Email Scam using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing SendGrid Email Scam issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (SendGrid Email Scam) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to SendGrid Email Scam removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter.  In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to SendGrid Email Scam still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove SendGrid Email Scam plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”.  Select all the recently installed browser plug-ins.

Optional Method

If you face problems in SendGrid Email Scam removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete SendGrid Email Scam (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications.  Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.