How to remove Request For Payment email scam

Easy guide to delete Request For Payment email scam

Request For Payment email scam is a spam email sent in a large scale operation to distribute Agent Tesla -a Remote Access Trojan. The users are tricked into opening attached virulent file within the email page by stating that it is an important payment invoice. However, when people click on the provided attachment, they end up installing the RAT virus to their system. This malware provides remote access to the scammers on the recipient’s computer and allow them to steal stored files, inject malware and damage various crucial system functions.

Request For Payment email scam with the title/ Subject “Request For Payment”, asks people to review the attached file, which is regarding their latest payment. The file has the name “Payment Advice345.rar” that contains “Payment an executable named “Advice345.exe”.  On opening this file, users unknowingly allow the executable file to run and install the malicious Agent Tesla RAT. The primary function of this tesla virus is to ex-filtrate and in-filtrate data. It can have key-logging capability that it uses to obtain log-in credentials of various accounts including social networking, emails, communication/ messaging, data storage and transferring, e-commerce, digital wallet, and even banking accounts.

To sum up, if you trust Request For Payment email scam, you increase the risk of system infection, severe privacy issues, financial loss and even identity exposure. Therefore, you should never click the provided attachment file in the Request For Payment email. If you already did that, run a full system scan using some reputable antivirus tool. This software will find and delete Agent Tesla virus and other possibly intruded malware from the system. Since there is a risk of crucial data being stolen, you should change the passwords of all/ the suspect accounts immediately and contact legal authority on to the local if you suffering money transaction or other serious issues.

How did Request For Payment email scam infect my computer?

Systems get infected through spam emails when people open the virulent files embedded as attachments. Such attachment files contain malicious executable file of malware that gets downloaded soon users click on the provided attachment files. These files could be in any formats including Microsoft office and PDF documents, JavaScript, archive, executable and so on. if the files are Microsoft Office documents, people get alert through asking them for the permission for enabling macros commands before causing system infection. However, this is only when the people are using the latest Microsoft office versions that have protective view mode in them.

Text presented in Request For Payment email scam:

Subject: Request For Payment.

Good day.

Please see attached file regarding our latest payment.

May we also request for an updated Statement of Account (SOA)

of all due invoices for the month of JAN 2019.

Thanks!

Best Regard

Alice Tai

Crew Payroll

Raffles Shipmanagement Services Pte Ltd

DID: +65 6508 0416

MOB: +65 9644 0163

Email : [email protected]_intl.com

How to prevent malware infection?

To avoid malware infection through spam email, you are strongly recommended against opening any suspect/ irrelevant emails, especially any attachments or website links presented in them. It is recommended to only use Microsoft Office versions released after 2010 that have protective view mode to prevent any files from running macros command automatically. Aside spam campaigns, malicious software could be distributed thru untrustworthy downloading channels such as p2p networks, free file hosting sites and third party downloaders/ installers, fake software updaters and illegal activation tools. Therefore, you are strongly recommended to use only official websites and direct links, and tools/ functions from official software developers for any software download and update/ activation respectively.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove Request For Payment email scam:

Remove the related items of Request For Payment email scam using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing Request For Payment email scam issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (Request For Payment email scam) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to Request For Payment email scam removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter.  In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to Request For Payment email scam still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove Request For Payment email scam plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”.  Select all the recently installed browser plug-ins.

Optional Method

If you face problems in Request For Payment email scam removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete Request For Payment email scam (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications.  Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.