How to remove RDP ransomware and recover encrypted files

Easy stepwise guide to delete RDP ransomware and decrypt data

RDP ransomware is a ransomware-type infection and a part of Paradise ransomware group. The malware is discovered by S!Ri. It encrypts stored files using some strong cipher algorithm, making them inaccessible for users unless they are decrypted using certain specific tools. These can only be purchased from the people behind the ransomware. Furthermore, te malware creates “%%_WHERE_MY_FILES_=#.html” file – a ransom demanding note and renames all encrypted files. The files are appended with this pattern; victims’ ID, email address belongs to crooks and .rdp extension. For example, a file 1.jpg would become “1.jpg[id-sw4uXZP5].[[email protected]].Rdp”- upon encryption.

The “%%_WHERE_MY_FILES_=#.html” file instructs users to contact the crooks behind RDP ransomware via [email protected] email address or @helprestore account on Telegram. When contacted, they are provided the information like cost of the decryption tool and/or key and payment info. Usually, only the crooks are responsible for the ransomware have the tools that can decrypt encoded files. However, it is highly not recommended to contact/ pay to them under any circumstances. It is likely that they never provide the decryption tool even if all their demands are met.

The best way to deal with this case is to remove RDP ransomware and recover the files using existing backup. The complete malware removal instruction is provided below the post. Follow the instruction so that you can easily perform the removal process. The removal is necessary to prevent further files encryption and to avoid interference from the threat during the files recovery. Next to performing the ransomware removal, you can think of files recovery.

The data decryption, as stated, is not possible without using a certain combination of letters through which the files were encoded. Obviously, the crooks are the only people who have exact idea about the keys used. However, contacting/ paying these people are risky – there is a chance of getting scammed. The sole solution in such a case is to recover the files using existing backup. The problem is that not all users have such backup option available. In this case, Shadow Copies and data recovery tools are other alternatives they should look for – for complete instruction on how to use them, refer our data recovery instruction provided below the post.

How did RDP ransomware infiltrate my system?

Usually, crooks proliferate in malware through spam campaigns, Trojans, untrustworthy software downloading channels, unofficial software activation tools and various fake updates. They use spam campaigns to send emails with malicious files or links in them. Typically, these files are Microsoft Office or PDF documents, archives, JavaScript or executables. Their main motive is to trick recipients into opening them. If opened, the malware download/ installation process is jumpstarted. Trojans are malicious programs that cause chain infection on already infected system.

Computers can get infected through various untrustworthy file or software download sources like free file hosting sites, freeware download websites, or software download channels. Software cracking tools are the programs that are used by users to want to activate paid software for free. Unfortunately, such tools are often used to proliferate to malware. Fake software updaters tools infect systems when they install malicious programs rather than software update or exploit bugs/ flaws of outdated software that is already installed on system.

Text presented in RDP ransomware .html file (“%%_WHERE_MY_FILES_=#.html”):

encrypted files ? write you country to

[email protected] or telegram

@helprestore

How to prevent ransomware infection?

Do not open any attachments or website links presented in any irrelevant emails or sent from unknown, suspicious addresses. Installed software should not have to be updated using unofficial tools. The proper way to update is to use tools/ functions from official software developers. Software, files should always be downloaded from official websites and direct links. Third party downloaders, unofficial, suspicious websites and other similar channels should never be trusted. It is common that these tools proliferate in malware. Software should be activated properly. Various cracking tools and other unofficial tools are used to spread malware. Furthermore, it is illegal to activate licensed software using them.

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Step 1: Remove RDP ransomware through “Safe Mode with Networking”

Step 2: Delete RDP ransomware using “System Restore”

Step 1: Remove RDP ransomware through “Safe Mode with Networking”

For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.

Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.

For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button.  In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.

For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.

Step 2: Delete RDP ransomware using “System Restore”

Log-in to the account infected with RDP ransomware. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.

In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”

• During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”

• In the new opened command prompt, enter “cd restore” and then press “Enter”.

• Type: rstrui.exe and Press “ENTER”

• Click “Next” on the new windows

• Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to RDP ransomware infiltration in the PC.

• In the newly opened windows, press on “Yes”.

Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove RDP ransomware files if they left in the work-station.

In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.

Important Note: Some variants of RDP ransomware delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.

How to Restore Individual Encrypted File:

In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.

In order to access the files encrypted by RDP ransomware, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.

Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like RDP ransomware.

Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.

It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.

How to Recover the Files Encrypted by RDP ransomware?

Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with RDP ransomware in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.

Use of Data Recovery Tool

This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove RDP ransomware infection. Leave the locked files as it is and follow the steps mentioned below.

Step1: Download the software in the work-station by clicking on the “Download” button below.

Step2: Execute the installer by clicking on downloaded files.

Step3: A license agreement page appears on the screen. Click on “Accept” to agree with its terms and use. Follow the on-screen instruction as mentioned and click on “Finish” button.

Step4: Once the installation gets completed, the program gets executed automatically. In the newly opened interface, select the file types that you want to recover and click on “Next”.

Step5: You can select the “Drives” on which you want the software to run and execute the recovery process. Next is to click on the “Scan” button.

Step6: Based on drive you select for scanning, the restore process begins. The whole process may take time depending on the volume of the selected drive and number of files. Once the process gets completed, a data explorer appears on the screen with preview of that data that is to be recovered. Select the files that you want to restore.

Step7. Next is to locate the location where you want to saver the recovered files.