How to remove Office 365 Email Scam

Complete tips to delete Office 365 Email Scam

Phishing emails are used by scammers in order to trick recipients into providing their personal information. They target credit card details, bank account numbers, social security numbers, log-in credentials or other related information. The Office 365 Email Scam is example of one such phishing email spam. It is used to extract email log-in credentials through a fake Office 365 page.

The scheme is to trick people into believing that their Office 365 account password will be expired on the day they are receiving the email. They are asked to update it via the provided website. That website is designed to look like the official 365 log-in page. The users are asked to enter their email or username and password.

If you look closely, you would see the opened page would be officce3655.com and not office.com (the official). This clearly indicates that this URL is false and is just designed to steal log-in credentials.  The entered detail in this rogue page is recorded by the scammers. They later on use this data to gain access to associated accounts.

To elaborate this, they may target communication platforms such as social media and ask the contacts for loan demands under the guise of owner. They may even send malicious links to download/ install malware. Financial related data can be used in making fraudulent purchases/ transactions. To sum up, on trusting Office 365 Email Scam, you would suffer system infection, privacy issues, identity theft, monetary loss and much more.

How did spam emails infect systems?

Recipients infect their systems through emails by opening malicious attachments or files downloaded via website links. Most crooks send malicious PDF documents, Microsoft Office documents, JavaScript files, and executables and archives files. The infection is caused when such files are opened, run or otherwise executed.

For example, when Microsoft Office document is opened, it runs certain malicious scripts to cause malware download. This process initiates the moment the users open the document, when they are using MS Office version released before 2010. Newer versions have protective view mode in them to prevent this automatic execution of macros commands.

Text presented in Office 365 Email Scam page:

Subject: ******** Expiration/Request=43

Office 365

********

Th⁠e Pa⁠s⁠sw⁠ord fo⁠r⁠ ********⁠ Wi⁠ll Ex⁠pi⁠re T⁠od⁠ay

u⁠se cu⁠rren⁠t pa⁠ssword to conti⁠nu⁠e for ********

Ke⁠e⁠p Sa⁠me⁠ Pa⁠ss⁠wor⁠d⁠

How to avoid installation of malware?

Links and attachments to any emails sent from suspicious, unknown senders should never be opened, especially if such emails are not relevant, for example, they mention some invoices for products that have not been ordered. System infections through spam emails are often caused when users interact with such attachments/ website links.

Aside spam campaigns, malware can be distributed through untrustworthy downloading channels such as p2p networks, free file hosting sites and third party downloaders/ installers. Also, fake software activators and software cracking tools can cause system infection. You would require using only official websites and direct links for any software download.

And, any installed programs should have to be updated and activated using tools/ functions from official software developers. A computer should be scanned for threats on regular basis. It is advised to do this using some reputable antivirus tool. If you already opened the attachments, we recommend you use some reputable antivirus tool to automatically remove Office 365 Email Scam virus from the system.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove Office 365 Email Scam:

Remove the related items of Office 365 Email Scam using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing Office 365 Email Scam issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (Office 365 Email Scam) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to Office 365 Email Scam removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter.  In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to Office 365 Email Scam still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove Office 365 Email Scam plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”.  Select all the recently installed browser plug-ins.

Optional Method

If you face problems in Office 365 Email Scam removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete Office 365 Email Scam (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications.  Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.