How to remove NHLP Ransomware

Files encrypted by NHLP Ransomware: Is there any solution?

Cyber security experts have discovered NHLP Ransomware and explained that it is very notorious malware and computer infection that is belongs to Dharma Ransomware family. According to them, this dubious crypto-malware get enters into your machine from spam emails which contain some messages along with malicious hyperlinks and attachments. In order to open such infected attachments or click on such suspicious hyperlinks, cybercriminals behind this attack executes encryption module in your computer and starts locking all files stored in your machine that causes serious troubles. For more details, you can read this article carefully. Let’s starts the discussion.

What is NHLP Ransomware (Dharma Ransomware’s variant)?

NHLP Ransomware is very cunning crypto-malware that is new version of Dharma Ransomware. It is designed to prevent you from accessing or using your personal files by locking them. It encrypts/locks all files including documents, databases, ppt, xlx, css, html, text, archive, images, audios, videos, games and other files of your computer hard drives by appending .[[email protected]].NHLP File Extension and spreads the copies of ransom note as “FILES ENCRYPTED.txt” in each folder of your computer.

NHLP Ransomware’s ransom note “FILES ENCRYPTED.txt” contains the information about this ransomware, how you can recover files encrypted by ransomware, technical support’s email ID and ransom money details. The ransom note states that all files stored in your computer hard drives have been encrypted due to security reasons and requires paying certain amount of ransom money for the decryption. It also claims in order to rename the encrypted files manually or use third parties’ decryption tool/software for decryption; you will lose your all files permanently.

Initially, NHLP Ransomware blocks all the security software including antivirus software running in your computer and avoids the detection of malicious activities related to NHLP Ransomware in your PCs. However, it corrupts major genuine functions or applications of your computer without any notice that allows the attackers to control your computer in their own ways. Once they gain access, it starts locking all files of your System and demands huge amount of ransom money for decryption.

Let’s take have a look at message displayed on ransom note:

 YOUR FILES ARE ENCRYPTED

Don’t worry,you can return all your files!

If you want to restore them, follow this link:email [email protected] YOUR ID 1E857D00

If you have not been answered via the link within 12 hours, write to us by e-mail:[email protected]

Attention!

Do not rename encrypted files.

Do not try to decrypt your data using third party software, it may cause permanent data loss.

Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

Threat Summary

Threat Name: NHLP Ransomware

Threat Type: File Virus, Crypto-Malware, Ransomware, File Locker

Description: Due to malicious behaviours of this nasty ransomware, you can’t open or use stored files on your computer. Previously functional files now have a different extension and you see ransom note in order to open encrypted files. The ransom message states that payment of extortion money is required to unlock your files.

Distribution methods: Spam email messages, infected attachments, torrent websites, malicious ads or popup messages, fake software updates or security alert messages, bundles of freeware or shareware and many other tricks.

Motives of crooks: Aims to collect your sensitive information and shares it to other hackers or third parties to generate some revenue. They also want to steal your money from your wallet or e-wallet.

Removal & recovery solution: In case if your System has infected from NHLP Ransomware or related infection, then you need to scan your System with powerful antivirus software. After complete scan and malware removal, you can use powerful data recovery software to restore files encrypted by ransomware.

Should I pay ransom money?

We recommended you to please avoid paying extortion money to them for decryption. According to cyber security researchers, NHLP Ransomware is very dubious file virus creation of malware programmer who wants to earn some illegal online profit and cheat with innocent users. They never do any mercy with you. Initially, it provides free decryption test service for some encrypted files and asks you to send 2-3 encrypted files on [email protected] or [email protected] email ID provided on ransom note.

After successful decryption test, it forces you to pay demanded ransom money to decrypt rest of the files. You should never believe on them at any cases. They will never decrypt your files at any cases. In order to pay ransom money, they can keep record of your some information such as IP address, URLs search, user name & password of your various accounts, banking information and more details as well. However, it can delete all files & folders of your computer that can make your System useless. So, it is important to remove NHLP Ransomware from System as soon as possible.

How your System gets infected from NHLP Ransomware (Dharma Ransomware’ variants)?

The ransomware is mostly get install in your System through malicious email messages, infected email attachments and bundles of free software packages which you are downloaded from internet. Scammers or malware programmers send malicious emails in your mailbox which contain some messages along with malicious attachments. It uses the name like “Urgent”, “Official”, “Priority”, “Important” or other similar keyboards as subject of emails which contains attachments in the form of Microsoft Office documents, ppt, xlx, RAR, ZIP, JavaScript or other formats of files. In order to open such infected attachments, it installs malicious unwanted programs in your computer and starts infecting your machine deeply.

Precautionary measures:

• Keep up-to-date your operating System like Windows, Mac, Linux and OS
• Create backup or keep backup of your personal files as well as System files on some safe external storage device.
• Scan the PC with powerful antivirus software in regular time intervals.
• Be alert while surfing online and avoid opening attachments coming from unknown emails.
• Remove all the faculty software and update rest of the genuine software running in your machine.

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Step 1: Remove NHLP Ransomware through “Safe Mode with Networking”

Step 2: Delete NHLP Ransomware using “System Restore”

Step 1: Remove NHLP Ransomware through “Safe Mode with Networking”

For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.

Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.

For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button.  In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.

For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.

Step 2: Delete NHLP Ransomware using “System Restore”

Log-in to the account infected with NHLP Ransomware. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.

In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”

• During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”

• In the new opened command prompt, enter “cd restore” and then press “Enter”.

• Type: rstrui.exe and Press “ENTER”

• Click “Next” on the new windows

• Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to NHLP Ransomware infiltration in the PC.

• In the newly opened windows, press on “Yes”.

Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove NHLP Ransomware files if they left in the work-station.

In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.

Important Note: Some variants of NHLP Ransomware delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.

How to Restore Individual Encrypted File:

In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.

In order to access the files encrypted by NHLP Ransomware, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.

Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like NHLP Ransomware.

Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.

It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.

How to Recover the Files Encrypted by NHLP Ransomware?

Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with NHLP Ransomware in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.

Use of Data Recovery Tool

This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove NHLP Ransomware infection. Leave the locked files as it is and follow the steps mentioned below.

Step1: Download the software in the work-station by clicking on the “Download” button below.

Step2: Execute the installer by clicking on downloaded files.

Step 3: Follow all on screen instructions to install the app successfully on your machine and run it.. When its interface appear before you. Just select what you want to recover from your computer and its drive. For options, check the image below as the app offer you to recover everything, document, folders or emails, or multimedia files. Depending upon your requirements, select any of options and proceed to next step.

Step 4: At this step, you will have to specify the past of data or files from where you are interested to recover lost or deleted data. The application offers you to recover data from common locations, connected drives, and other locations as well. Just choose what you need. Following selection, click on Next button and the app will start to scan the selected drive.

Step 5: Once the scanner finishes to scan, it will show you detected kinds of deleted data or files which you may require to recover. It will offer you various recovery options based on file types. Even it allows you to see preview of file types you select in order to recover those efficiently.

Step 6: Now, you may need to specify the path where you want to recover the selected files and saved. Just do it according to your requirements, and you are done.