Nextiva Email Scam Virus: Easy Delete Steps
Nextiva Email Scam is an online fraud triggered by malicious actors to trick novice users into providing them private data (e.g., social security numbers, credit card details, login credentials) or paying money. In this scam, these offenders send numerous phishing emails disguising themselves as legitimate companies, organizations, or other entities. Recipients are attempted to be tricked into believing that they have been sent an email from Nextiva – a VoIP (voice-over-internet-protocol) company. Nonetheless, the primary objective of the senders is to deceive receivers into providing their Microsoft account login credentials.
Know More About Nextiva Email Scam:
People behind Nextiva Email Scam attempt to deceive recipients into believing that they have been sent two voice messages and one fax message and checking them via the provided website (“View Now” hyperlink). That site seems to be the official Microsoft page that can be employed to log into the Microsoft account. However, this portal is fake and generally used to deceive visitors into entering their Microsoft login credentials (phone number, email address or Skype name and password). Scammers might use the stolen Microsoft accounts to access images, databases, personal, sensitive documents, or other data.
Information collected through the Nextiva Email Scam could be misused in multiple ways, depending on its sensitivity. For example, con artists can employ the credit card details and other banking-related data for making fraudulent purchases or deceptive transactions, stealing identities. Furthermore, the stolen accounts could be utilized to deliver malware, send spam, deceive other people into making money transactions, and for other hazardous purposes. Moreover, those details could be sold to third-parties or other cyber crooks, or Microsoft account login credentials could be attempted to be used to log into other accounts and hijack them as well.
In general, those users are targeted with Nextiva Email Scam whose PCs are already infected with a kind of Trojan virus. Such computer infections tend to infiltrate the targeted systems by stealth without users’ approval and then conduct a series of malicious acts inside. It can disable the working of running security measures and Windows Firewalls and open backdoors for more cyber threats. It can bring other online parasites like adware, spyware, RATs, crypto-miners, Ransomware etc. into the infected computers and turn the device into a malware-hub. And hence, Nextiva Email Scam virus removal is strongly required.
How Does This Threat Enter Your PC?
To prevent your computer from such lethal attacks, it is advisable to avoid opening emails coming from unknown senders. Especially, never download their attachments without scanning it with a reliable anti-malware tool. Additionally, choose only trustworthy download sources and stay away from Peer-to-peer sharing networks, and other third-party downloaders as much as you can. But at the moment, you must remove Nextiva Email Scam virus from the PC without wasting any time.
Message Presented In The Scam:
Subject: New note message…
(3) NEW FILES RECEIVED
(2) Voicemails (1) Fax
RECEIPT STATUS : Message Delivered
DATE/TIME : Wednesday June 02 2021 10:50 GMT
AUDIO / SPEED: wav/ 10307 bps
REFERENCE : Nex749689819k
View Now >
NEXTIVA is the #1 rated Business Phone System.
Copyright 2021 Nextiva. All rights Reserved
Antimalware Details And User Guide
Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.
Google Chrome (PC)
- Go to right upper corner of the screen and click on three dots to open the Menu button
- Select “Settings”. Scroll the mouse downward to choose “Advanced” option
- Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
- Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option
Google Chrome (Android)
- Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
- Scroll down further to click on “site settings” and then press on “notifications” option
- In the newly opened window, choose each suspicious URLs one by one
- In the permission section, select “notification” and “Off” the toggle button
- On the right corner of the screen, you will notice three dots which is the “Menu” button
- Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
- Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
- In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”
- In the Internet Explorer window, select the Gear button present on the right corner
- Choose “Internet Options”
- Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
- Select all the suspicious URLs one by one and click on the “Remove” option
- Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
- Scroll down and select “Settings”
- Scroll down further to choose “view advanced settings”
- In the “Website Permission” option, click on “Manage” option
- Click on switch under every suspicious URL
- On the upper right side corner, click on “Safari” and then select “Preferences”
- Go to “website” tab and then choose “Notification” section on the left pane
- Search for the suspicious URLs and choose “Deny” option for each one of them
Manual Steps to Remove Nextiva Email Scam:
Remove the related items of Nextiva Email Scam using Control-Panel
Windows 7 Users
Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”
Windows XP Users
Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option
Windows 10 and 8 Users:
Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”
Mac OSX Users
Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.
In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.
After you uninstall all the potentially unwanted program causing Nextiva Email Scam issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.
How to Remove Adware (Nextiva Email Scam) from Internet Browsers
Delete malicious add-ons and extensions from IE
Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.
If you still face issues related to Nextiva Email Scam removal, you can reset the Internet Explorer to its default setting.
Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.
Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter. In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.
For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”
Select the “Advanced” tab in the newly opened window
Press on “Reset” option
You have to press on the “Reset” button again to confirm that you really want to reset the IE
Remove Doubtful and Harmful Extension from Google Chrome
Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.
If the problems related to Nextiva Email Scam still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.
At the bottom, notice the “Reset” option and click on it.
In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.
Remove Nextiva Email Scam plugins (including all other doubtful plug-ins) from Firefox Mozilla
Open the Firefox menu and select “Add-ons”. Click “Extensions”. Select all the recently installed browser plug-ins.
If you face problems in Nextiva Email Scam removal then you have the option to rese the settings of Mozilla Firefox.
Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.
Choose “Troubleshooting Information”
In the newly opened pop-up window, click “Refresh Firefox” button
The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.
Remove Malicious Extension from Safari
Open the Safari and go to its “Menu” and select “Preferences”.
Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.
Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.
In the newly opened window, select “All History” and then press on “Clear History” option.
Delete Nextiva Email Scam (malicious add-ons) from Microsoft Edge
Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”
Open the browser (Microsoft Edge) and select “Settings”
Next steps is to click on “Choose what to clear” button
Click on “show more” and then select everything and then press on “Clear” button.
In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications. Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.