How to remove NetSpy Trojan

Easy methods to delete NetSpy Keylogger

NetSpy is keylogger program categorised as Trojan horse virus. The purpose of this keylogger is to tracks your internet activity, logs all keystrokes, take screenshots, and record video of your online & offline activities. According to research, NetSpy is commercial computer surveillance program used by various legitimate companies and business. However, cybercriminals misuse this program for malicious purposes. Attackers use this keylogger to steal your various personal or sensitive data. This data stealer virus can lead severe privacy issues, financial losses and even identity theft.

Cybercriminals uses various tactics to deliver NetSpy Trojan virus to your computer and malspam campaign or email spam campaign is the mostly used mechanism for this purpose. Once attackers gain access to your computer by installing this keylogger virus, the payload is injected into your Windows computer and spying operation begins. This way, they can start gathering your personal or sensitive data including secret documents, logins ID & password of you various accounts, credit card details and even more details. These collected data is saved to hard disk drive and later sent to the attackers to the remote server.

NetSpy executes on every Windows startup and can also be used to block certain websites and disable the Windows Task Manager as well. It can corrupt or disable other legitimate processes already running in Task Manager by executing its malicious processes. This virus can also use certain Windows components and corrupt major genuine functions or applications of your computer without your knowledge. However, they attempt to infect your personal files including images, audios, videos, games, pdf, ppt, xlx, css, html, text ,documents and other types of files.

In sort, NetSpy Trojan is unsafe for your online privacy & system security. Its main aim is to collect your personal or sensitive information stored in your browser and on computer’s hard disk drive. They can share these collected data with other attackers or third-party to generate some income from them. So, it is important to find and remove NetSpy related malware in computer as soon as possible.

How did you get NetSpy Trojan in computer?

In some cases, this Keylogger-type Trojan virus is distributed through spam email campaign or malspam campaign. Cybercriminals or malware programmer send spam emails in your mailbox which contain some messages along with malicious hyperlinks or attachments. The attachments can be Microsoft Office documents, PDF, RAR, JavaScript or other formats of files. Once opened, it executes certain codes/scripts to download/install malware or viruses in computer. For example, Microsoft Office documents as malicious attachments infect computer by enabling malicious macro commands.

How to protect system against NetSpy Trojan horse virus?

As mentioned, malspam campaign is the mostly used mechanism by cybercriminals to spread malware or viruses in your computer. So, you should be alert while browsing internet and avoid open any attachments or hyperlinks presented in spam emails. You should never reply spam emails and always try to block the senders from sending spam emails. Additionally, you should keep up-to-date your operating system and all other software installed in computer, and run system scan for malware or viruses with some powerful antivirus software.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove NetSpy:

Remove the related items of NetSpy using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing NetSpy issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (NetSpy) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to NetSpy removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter. In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to NetSpy still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove NetSpy plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”. Select all the recently installed browser plug-ins.

Optional Method

If you face problems in NetSpy removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete NetSpy (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications. Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.