How To Remove MSC email virus From PC

Simple Steps To Delete MSC email virus

MSC email virus is a precarious malware infection which upon getting into the targeted computers, conducts a series of vicious activities in the background and wreaks havoc onto the device. This nasty trojan virus is spread through malspam campaign in which, thousands of dubious emails are sent by cyber criminals that are presented as official, urgent or important letters from some well-known companies. These mails often contain vicious file. The aim of the criminals is to deceive recipients into downloading and opening the file that eventually leads to the installation of Dridex. Such mails are generally disguised as letter from MSC (Mediterranean Shipping Company). However, the actual MSC company has no relation with this scheme.

Depth Analysis of MSC email virus:

Emails that promote MSC email virus are represented as letter related to periodic summary of account activity (financial transactions). In particular, it is disguised as an unpaid invoice that has to be paid and is past the invoice due date. The main motive of these mails is to trick users into downloading the attached Microsoft Excel document named “printouts of outstanding as of 79044_12_11_2020.xlsm” (its name may vary). As soon as recipients open the document and enable the macros commands, it triggers the installation of Dridex.

MSC email virus is a banking trojan that steals banking credentials such as user IDs, passwords, credit card details and other personal information. This precarious malware is utilized by vicious criminals with a motive to access victim’s bank account and use them to make deceptive purchases or transactions. In addition, it can also collect your browsing related information that is very helpful for generating personalized advertisements. And thus, you are flooded with endless intrusive ads and pop-ups all over the day which interrupts your web sessions badly.

MSC email virus might redirect you to potentially infectious sites that are filled with malevolent contents and cause more hazards to your computer. It has ability to deactivate all the running security measures and Windows Firewalls and make the device vulnerable for more nasty parasites. It may easily bring other online infections such as adware, worms, spyware, rootkits, and even destructive ransomware in your computer and turn the device into a malware-hub. Due to this trojan, you may have to deal with several other pernicious issues such as boot errors, application malfunctioning, hard drive crash, software failure and so on. And thus, a quick MSC email virus removal is highly recommended.

Threat Specification

Name– MSC email virus

Category– Trojan, password-stealing virus, spyware

Description– Email from MSC regarding unpaid invoice, steals users’ personal and sensitive data for generating revenues and for other deceptive purposes, drops more parasites in the machine and turn the system into a malware-hub.

Attachment(s): printouts of outstanding as of 79044_12_11_2020.xlsm (its name may vary)

Payload: Dridex

Symptoms– Slowness of system’s performance, fake error messages, security alerts, intrusive ads and pop-ups, unwanted redirects to questioning sites and so on.

Distribution– Spam email campaigns, malicious file downloads, P2P file sharing, and many more.

Removal– Manual and automatic guidelines as provided under this article

How Does This Virus Enter Your PC?

As stated before, this hazardous malware is mainly spread through malspam campaign. When the recipients open the malicious file attached to the phishing mails, it triggers the installation of Dridex. In this case, the vicious document named “printouts of outstanding as of 79044_12_11_2020.xlsm” (its name may vary) is attached to the email which is in MS Excel format.

And thus, users should never open emails received from unknown senders or they were not expecting it to get, and downloading their attachments. In case your device is already infected with this trojan, you must remove MSC email virus from the work-station as early as possible.

Text Presented In The Letter:

Subject: Freight Statement Of Outstanding As Of 12_11_2020.eml

Dear Valued Customer,
Please find attached statement of your account including all current, past due and credit balances.
Kindly note, this statement may not reflect payments submitted in the last 48 hours.
Current: $0.00
1-30 days overdue: $1,050.00
31-60 days overdue: $0.00
61-90 days overdue: $0.00
91-180 days overdue: $0.00
Over 180 days overdue: $0.00
Total Overdue: $1,050.00
Available Credits from Overpayments: $0.00
Please remit payment at your earliest convenience.
For wire transfers use: JPMorgan Chase Bank, Account # 218811139, ABA 0210-0002-1, Swift CHASUS33. Your remittance advice shall be emailed to [email protected] and should include payer name, full amount of the wire and break-down allocation of the payment by invoice/bill of lading number.
Best Regards,
Credit and Collections Dept
MSC MEDITERRANEAN SHIPPING COMPANY (USA) INC.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove MSC email virus:

Remove the related items of MSC email virus using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing MSC email virus issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (MSC email virus) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to MSC email virus removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter.  In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to MSC email virus still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove MSC email virus plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”.  Select all the recently installed browser plug-ins.

Optional Method

If you face problems in MSC email virus removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete MSC email virus (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications.  Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.