How to remove JANELLE ransomware and recover files

Complete tips to delete JANELLE ransomware

JANELLE ransomware is a ransomware-type infection designed to encrypt stored files and then demand ransom payment for the decryption. The affected files are appended with .aes.JANELLE extension. For example, a file 1.jpg would appear something similar to “1.jpg.aes.JANELLE”, and so forth.

Afterwards, the virus displays/ creates three ransom notes- a pop-up window, “index.html”, and “Readme.txt”. Also, it changes the desktop wallpaper. The three ransom demanding message contain similar text. The pop-up window and HTML are identical.

Keeping the long ransom note very short and simple, the victims are informed about the files encryption and then instruct them to pay 600 USD in Bitcoin to the crooks for the decryption. They are provided a week to make the payment. Once the payment, they note instructs them to contact the crooks.

The crooks promise to provide the decryption tool once the payment is done. But, there is no legal statement regarding this attached to the ransom note. In other words, there is no guarantee provided by the crooks that they will provide the decryption tool once the payment is done.

In often cases, people do not receive the tool and suffer the huge financial loss. Thus, better if you avoid paying to the crooks and use some alternatives for the files recovery. We recommend you however focusing on JANELLE ransomware removal at first.

The malware is so dangerous – it may cause further system damages and creates a nightmare for you. Better to take a wise decision and perform its removal at first. Below the post, you will be guised how you can easily remove JANELLE ransomware from system.

The next task would be to recover the files affected by it. To be honesty, the decryption is possible only when you have right decryption tool and no such tools available at present. You can just attempt to recover the files using possible alternatives.

There are many third party tools available that can decrypt the files. However, there is a risk as many PUAs or viruses are claiming about the same on the web. You should attentively choose the reliable one. However, one such recommendation is done by us in the article as well. Check below the post.

There, you will also find yet another data recovery option that is to use Shadow Copies from Windows OS. While most of the viruses delete this automatically created Windows OS backup, JANELLE ransomware might not be capable of doing this. So, you have the chance.

How did JANELLE ransomware enter my system?

Malware are often distributed through spam email campaigns. The deceptive emails distributed through these campaigns often contain download links of infectious files or they can be attached to the letters. The infection is caused when these files are clicked, executed or otherwise opened.

Malicious malware can also be distributed through untrustworthy downloading channels such as unofficial and freeware sites, p2p networks and etc. Examples are illegal activation tools and fake software updaters. They cause infection by allegedly activating/ updating installed software.

Text presented in JANELLE ransomware‘s pop-up window and HTML file (“index.html”):

JANELLE

Oops! Your FIles have been encrypted

What Happened to My Computer?

Your important files are encrypted. Many of your documents, photos, videos, databases and other files are no longer accessible because they have been encrypted. Maybe you are busy looking for a way to recover your files, but do not waste your time. Nobody can recover your files without our decryption service.

Can I Recover My Files?

Sure. We guarantee that you can recover all your files safely and easily. But if you want to decrypt all your files, you need to pay. You have 24 hours to submit the payment. After that the price will be doubled. Also, if you don’t pay in 7 days, you will not be able to recover your files forever.

How Do I Pay?

Payment is accepted in Bitcoin only. For more information, click .

Please check the current price of Bitcoin and buy some bitcoins. For more information, click .

And send the correct amount to the address specified in this window.

After your payment, click . Best time to check: 9:00am – 11:00am GMT from Monday to Friday.

Once the payment is checked, you can start decrypting your files immediately.

Contact

If you need our assistance, send a message by clicking .

We strongly recommend you to not remove this software, and disable your anti-virus for a while, until you pay and the payment gets processed. If your anti-virus gets updated and removes this software automatically, you will not be able to recover your files even if you pay!

Send $600 worth of bitcoin to this address

114NHHMdrCuJ6P3mwHHeyWvwdWdDWzqdpo

Text presented in JANELLE ransomware‘s text file (“Readme.txt”):

Q:  What’s wrong with my files?

A:  Ooops, your important files are encrypted. It means you will not be able to access them anymore until they are decrypted.

If you follow our instructions, we guarantee that you can decrypt all your files quickly and safely!

Let’s start decrypting!

Q:  What do I do?

A:  First, you need to pay service fees for the decryption.

Please send $600 worth of bitcoin to this bitcoin address: 114NHHMdrCuJ6P3mwHHeyWvwdWdDWzqdpo

Next, please contact me at [email protected] with proof of payment

(You may need to disable your antivirus for a while.)

1. Finding it hard to buy bitcoins ?

A:  You can also purchase bitcoins at a bitcoin ATM near you.

Q: How do I know this is legit?

A:  You have two options.

You either loose all your files or you pay the ransom and have your files decrypted.

*If you need our assistance, send an email at [email protected] on the decryptor window.

How to prevent ransomware infection?

Suspicious and irrelevant emails should never be opened, especially the provided attachments in them. It is recommended to download only from official websites and direct links. Additionally, all installed apps should have to be activated and updated using tools/ functions from legit developers.

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Step 1: Remove JANELLE ransomware through “Safe Mode with Networking”

Step 2: Delete JANELLE ransomware using “System Restore”

Step 1: Remove JANELLE ransomware through “Safe Mode with Networking”

For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.

Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.

For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button.  In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.

For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.

Step 2: Delete JANELLE ransomware using “System Restore”

Log-in to the account infected with JANELLE ransomware. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.

In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”

• During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”

• In the new opened command prompt, enter “cd restore” and then press “Enter”.

• Type: rstrui.exe and Press “ENTER”

• Click “Next” on the new windows

• Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to JANELLE ransomware infiltration in the PC.

• In the newly opened windows, press on “Yes”.

Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove JANELLE ransomware files if they left in the work-station.

In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.

Important Note: Some variants of JANELLE ransomware delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.

How to Restore Individual Encrypted File:

In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.

In order to access the files encrypted by JANELLE ransomware, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.

Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like JANELLE ransomware.

Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.

It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.

How to Recover the Files Encrypted by JANELLE ransomware?

Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with JANELLE ransomware in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.

Use of Data Recovery Tool

This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove JANELLE ransomware infection. Leave the locked files as it is and follow the steps mentioned below.

Step1: Download the software in the work-station by clicking on the “Download” button below.

Step2: Execute the installer by clicking on downloaded files.

Step3: A license agreement page appears on the screen. Click on “Accept” to agree with its terms and use. Follow the on-screen instruction as mentioned and click on “Finish” button.

Step4: Once the installation gets completed, the program gets executed automatically. In the newly opened interface, select the file types that you want to recover and click on “Next”.

Step5: You can select the “Drives” on which you want the software to run and execute the recovery process. Next is to click on the “Scan” button.

Step6: Based on drive you select for scanning, the restore process begins. The whole process may take time depending on the volume of the selected drive and number of files. Once the process gets completed, a data explorer appears on the screen with preview of that data that is to be recovered. Select the files that you want to restore.

Step7. Next is to locate the location where you want to saver the recovered files.