How to remove Inode Quota Exceeded email scam

Complete guide to delete Inode Quota Exceeded email scam

Cyber-criminals are using various techniques to trick recipients into providing their personal information such as credit card details, name, surname, bank account number, installing malware like ransomware, Trojan, Spyware, worm and etc and transferring deposited money. Their common practice is to send spam emails impersonating as they are coming from legit and reputable organizations, companies, institutions and other similar entities.

In the particular case of Inode Quota Exceeded email scam, the crooks supposedly present the letters as are coming from cPanel – a web hosting control panel software developer. It is stating that certain domain has reached its inode quota and urging the users to click on attachment file to add more inodes to avoid interruption. This is a phishing email, designed with a purpose to gather personal and sensitive information about users. The scammers target the information like domain name, panel username and password.

The “Inode Quota Exceeded email” comes on the inbox like ordinary emails. The message within states that the inode quota the recipients; website has been reached to the maximum. When a site reached to its inode quota, no more resources could be added to the domain. Inodes contain the information like files, emails, directories and etc stored on the server. Hence, maximum inode quota usually means the domain will no longer upload new files, receive emails and their cPanel (the web host control panel software developer) will show a notification that there is a need of some spaces to store temporary files on the account.

As said earlier, “Inode Quota Exceeded email” is a spam as therefore all its claims are false. The crooks design it for the purpose to trick users into providing their personal information like domain name, usernames and passwords. For this and supposedly to add more inodes to the hosting account, the users are asked to click on an HTML file. If this is done, they get redirected to supposedly pretending cPanel, where they are asked to enter their account details. The attachment HTML file sends all the entered details to the server belongs to the cybercriminals behind the scam.

The gathered information could be used in various illegal activities. Depending upon website-type that got hijacked, the crooks may have the access to the personal identifiable information, credit card and much more. It is important to mention that the stolen data could be sold on the dark web as well. The email can even be used as a channel to deliver malware. This malware could be Trojan, Ransomware and other malicious malware. For the information on how a spam email can cause system infection-check the below sub-topic. Take the help of reputable antivirus tool to remove Inode Quota Exceeded email scam virus possibly intruded inside. If you enter personal information on the phishing site, change the passwords immediately.

Full text presented in Inode Quota Exceeded email scam page:

Subject: Inode quota exceeded : “********”

Inode quota notification for : “********”.

Inode Quota Exceeded!!

Final Notice for Domain : ********

The Domain “********”  has reached its inode quota.

Exceeding your inode quota can affect your website, uploads and email.

To avoid service interruption we recommend that you find the attachment file that is attached to this email to

automatically add more inodes to your hosting package now

cP

Copyright© 2021 cPanel, Inc.

Text presented on the HTML file:

C-Panel Admin              

Please Log-in with your Domain name and panel username and password to automatically add more Inodes to your hosting portal. 

Login

Domain Name

                                                       

Panel Username

Panel Password

Manage Your C-panel

How do spam campaigns infect systems?

When crooks send spam emails as a channel to deliver malware, they trick people into opening presented attachment file. The email could contain malicious link for this file. This file could be email pretending to be official, important letters from legitimate companies. The recipients infect their systems when they malicious Microsoft Office, PDF document, archive file, JavaScript file, executable file. It is important to mention that the documents opened with the Microsoft Office 2010 or any other newer version infects computers only when the users enable editing or content (macros commands). The aforementioned versions have protective view mode, which prevents malicious documents from installing malware. The older MS Office versions do not have this feature. Thus, they automatically lead to the cyber infection soon the provided attachment file is being clicked.

How to prevent malware infection?

Irrelevant and suspicious emails containing attachments or website links should always be analyzed, especially when such emails are received from unknown, suspicious addresses. Software and files should always be downloaded or installed from official websites and direct links. It is not safe to use unofficial pages, p2p networks, free file hosting sites and other sources of this kind for downloading files, programs. Files and programs should always be downloaded from official websites and direct links. Installed apps have to be updated/activated using tools, functions provided by official software developers. It is known that unofficial activation or updating tools tend to be malicious. And finally, have a powerful antivirus tool always installed within the system.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove Inode Quota Exceeded email scam:

Remove the related items of Inode Quota Exceeded email scam using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing Inode Quota Exceeded email scam issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (Inode Quota Exceeded email scam) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to Inode Quota Exceeded email scam removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter. In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to Inode Quota Exceeded email scam still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove Inode Quota Exceeded email scam plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”. Select all the recently installed browser plug-ins.

Optional Method

If you face problems in Inode Quota Exceeded email scam removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete Inode Quota Exceeded email scam (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications. Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.