How To Remove Galp Energia Email Virus from System

Effective Guide  To Delete Galp Energia Email Virus from PC

Galp Energia Email Virus is a spam email campaign that is mainly designed to proliferate  malware. The spam email letters disguised as notifications regarding an overdue invoice issues by Galp Energia  a glegitmate Portuguese corporation, dealing in oil and gas exploration and production, natural gas transportation and distribution, oil refining and electricity generation. But in reality the fake ”Galp Energia “ emails are no connection with the real Galp corporation. This spam email campaign share many similarities with “Energias de Portugal (EDP) email virus” from the geolocaiton of target users, scam letter subject matter, ot the malware infection chain. The deceptive letters are used to spread malware infection such as Trojan, Ransomware and cryptominers.

According to the researcher, The Galp Energia Email inform recipients that they have an overdue invoice relating to payment for electricity consumption. The pending amount is stated to be over three hundred euros. However, the information provided by these letters is false so that obtaining an invoice, recipients download a zip file by clicking the links in the email. The archive contains a infectious VBS file which may cause download or installation of malicious program once while opening. So we are highly advice do not trust on Galp Energia” scam letters and do not open the attached files.

As mentioned above The deceptive letters are used to spread malware infection such as Trojan, Ransomware and cryptominers. Trojan can infect System with additional malicious program that has the ability to enable remote access and control over the infected system. It may steal user’s personal and confidential information like as email-id, password, and credit card details and so on. It can record key strokes via attached webcams and microphone, take screenshots and so on.

Ransomware encrypts stored fies or locks the System screen for ransom money. It creates a ransom note to makes payment or demands for decrypt and  access files. Cyber-criminal behind this Ransomware demands payment in the form of bitcoin which is untraceable. They also warned in the ransom note, if victim will try to restore data through third party recovery Software then their data will delete permanently.

Cryptominers use system resources to makes the System failure and permanent hardware damage to mine crypto currency. So it is highly damage and need to be removed immediately at the first detection.

Text presented in the fake “Galp Energia” email letter:

Subject: GALP Energia – Factura Vencida. – ( 327755289105 )

Cliente Galp Energia, em anexo enviamos uma factura em atraso correspondente a factura FT 0001/002145541

Cliente: ********

Data Emissao: 22/02/2021:11:18:23

Consumo de Eletricidade entre 20 de Jan e 21 Fev: 1200 Kw

N°. Protocolo Autorizacao: 8850002141

Contador: 1993

Valor: EUR 362,14

Escolha abaixo a melhor forma de consultar a sua Factura FT 0001

Ver em formato PDF

Ver em formato VBS

* Este e-mail foi enviado automaticamente pela Galp Energia. Favor nao responder.

* A eletricidade facturada foi produzida a partir das seguintes fontes de energia: 24,1% Hidrica,

13,4% Eolica, 3,9% Cogeracao Fossil, 2,2% Outros renovaveis, 8,4% Cogeracao Fossil, 12,1% Gas Natural,

28,6% Carvao, 6,7% Nuclear, 0,5% Residuos solidos urbanos.

Para mais informacoes va a anossaenergia.galp.pt

23/02/2021 02:05:44

How did spam email campaign infect your System?

Spam email campaign mostly used to proliferate malware. Spam email campaign contains malicious attachments and embedded links. The malicious attachments can be into various formats like as word, documents, zip, archer and so on. When malicious files are opened or executed then the malware download or install into the System.

Microsoft Office documents infect System by executing malicious macros commands in Microsoft office versions which released before 2010 macros are executed the moment a document is opened.

 How To Protect your System from malware?

Do not opened suspicious irrelevant  emails which especially any attachments or links found. It is important to check the email body content including grammatical error and spelling mistakes. It is highly recommended  to use Microsoft office version released after 2010.  It is important to scan your PC with reputable antimalware tool. If you have already opened Galp Energia Email Virus attachments then we are highly recommended scan your PC with reputable antimalware tool.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove Galp Energia Email Virus:

Remove the related items of Galp Energia Email Virus using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing Galp Energia Email Virus issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (Galp Energia Email Virus) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to Galp Energia Email Virus removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter. In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to Galp Energia Email Virus still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove Galp Energia Email Virus plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”. Select all the recently installed browser plug-ins.

Optional Method

If you face problems in Galp Energia Email Virus removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete Galp Energia Email Virus (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications. Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.