How to remove Frlock ransomware and recover encrypted files

Easy tips to delete Frlock ransomware and restore data

Frlock ransomware is a malware and a part of MedusaLocker ransomware group. The malware is designed to encrypt stored files and demand ransom payment for the decryption. During encryption process, it appends the filenames of the encrypted files with .frlock extension. For example, a file 1.jpg would appear something similar to 1.jpg.frlock, 2.jpg to 2.jpg.frlock and so on. Following to that, the ransomware Recovery_instructions.html –ransom note is dropped on each compromised folder.

The ransom demanding message informs the users about the files encryption. It states that the files are encoded with strong RSA and AES encryption algorithms. Additionally, the note states that highly confidential data have been ex-filtrated. To recover the files, the victims are asked to pay ransom of unspecified size to the crooks behind it. To initiate the recovery process, they are told to establish a connection to the crooks. For the contact purpose, email address belongs to them mentioned in the note.

The ransom note clearly states that if the users refuse to meet the ransom demands, the stolen materials will be publicized and/pr sold to their competitors. Prior to the payment, they are asked to send up to three files for the free decryption. The message ends with warning to the users that renaming, modifying, and/or attempting to decrypt the compromised data with third party tools/ software will make the files permanently undecryptable. Here is the full text presented in the ransom note:

YOUR PERSONAL ID:

/!\ YOUR COMPANY NETWORK HAS BEEN PENETRATED /!\

All your important files have been encrypted!

Your files are safe! Only modified. (RSA+AES)

ANY ATTEMPT TO RESTORE YOUR FILES WITH THIRD-PARTY SOFTWARE

WILL PERMANENTLY CORRUPT IT.

DO NOT MODIFY ENCRYPTED FILES.

DO NOT RENAME ENCRYPTED FILES.

No software available on internet can help you. We are the only ones able to

solve your problem.

We gathered highly confidential/personal data. These data are currently stored on

a private server. This server will be immediately destroyed after your payment.

If you decide to not pay, we will release your data to public or re-seller.

So you can expect your data to be publicly available in the near future..

We only seek money and our goal is not to damage your reputation or prevent

your business from running.

You will can send us 2-3 non-important files and we will decrypt it for free

to prove we are able to give your files back.

Contact us for price and get decryption software.

hxxp://gvlay6u4g53rxdi5.onion/21-3L69YMmXGyCo9EEXDhxUpinUQ5ACt9YB-3AnnprikB3OWJ2NKZrBg0HGV1i8FScHn

* Note that this server is available via Tor browser only

Follow the instructions to open the link:

  1. Type the addres “hxxps://www.torproject.org” in your Internet browser. It opens the Tor site.
  2. Press “Download Tor”, then press “Download Tor Browser Bundle”, install and run it.
  3. Now you have Tor browser. In the Tor Browser open “{{URL}}”.
  4. Start a chat and follow the further instructions.

If you can not use the above link, use the email:

[email protected]

[email protected]

* To contact us, create a new mail on the site: protonmail.com

Make contact as soon as possible. Your private key (decryption key)

is only stored temporarily.

IF YOU DON’T CONTACT US WITHIN 72 HOURS, PRICE WILL BE HIGHER.

In most of the cases with ransomware infection, without the involvement of the crooks behind it the files recovery is not possible. It is when the ransomware has some flaw/ bug in them. Regardless of the case, it is highly not recommended to communicate with and/or pay to the crooks. Despite meeting the ransom demands, the victims often do not receive the promised decryption software. They suffer financial loss and their data remain encrypted.

To prevent further files encryption, the Frlock ransomware removal is necessary. However, this process does nothing to the files that already got affected by the ransomware. You can recover them using the backups you have, Shadow Copies (automatically created backup from OS) or by third party data recovery tools. For more detailed guide on the data recovery, refer our data recovery section below the post. There you will also find complete step-by-step guide to remove Frlock ransomware from system.

How did Frlock ransomware infiltrate my system?

Ransomware and other malicious malware are often distributed via spam email campaigns –large scale operation during which thousands of spam emails are designed and delivered. These letters contain infectious files or links for such files as attachments. The malicious files can be in various forms including archives, executables, PDFs and Microsoft Office documents, JavaScript and so on. When these virulent files are executed, run or otherwise opened- the infection process is jumpstarted.

Malicious programs can often be disguised as and/or bundled with ordinary products and then distributed through dubious download channels such as unofficial and free file hosting sites, p2p networks and other third-party downloaders. Illegal activation tools and fake software updaters are prime examples of that. Cracking tools can infect systems rather than activating licensed products. Illegitimate updaters cause system infections by exploiting bugs/ flaws of outdated programs and/or by installing malicious software instead of promised updates.

How to prevent ransomware infection?

Suspicious and/or irrelevant emails must never be opened- especially any attachments or website links in them. All downloads must be done using official websites and direct links. Additionally, all programs should have to be activated and updated using tools/ functions by legitimate developers. To ensure the device integrity and personal safety, it is paramount to have a reputable antivirus tool installed and kept updated. Also, use this tool for regular system scans and to remove any detected threats.

Special Offer (For Windows)

Frlock ransomware can be creepy computer infection that may regain its presence again and again as it keeps its files hidden on computers. To accomplish a hassle free removal of this malware, we suggest you take a try with a powerful Spyhunter antimalware scanner to check if the program can help you getting rid of this virus.

Do make sure to read SpyHunter’s EULA, Threat Assessment Criteria, and Privacy Policy. Spyhunter free scanner downloaded just scans and detect present threats from computers and can remove them as well once, however it requires you to wiat for next 48 hours. If you intend to remove detected therats instantly, then you will have to buy its licenses version that will activate the software fully.

Data Recovery Offer

We Suggest you to choose your lately created backup files in order to restore your encrypted files, however in case if you don’t have any such backups, you can try a data recovery tool to check if you can restore your lost data.

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Step 1: Remove Frlock ransomware through “Safe Mode with Networking”

Step 2: Delete Frlock ransomware using “System Restore”

Step 1: Remove Frlock ransomware through “Safe Mode with Networking”

For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.

Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.

For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button.  In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.

For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.

Step 2: Delete Frlock ransomware using “System Restore”

Log-in to the account infected with Frlock ransomware. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.

Special Offer (For Windows)

Frlock ransomware can be creepy computer infection that may regain its presence again and again as it keeps its files hidden on computers. To accomplish a hassle free removal of this malware, we suggest you take a try with a powerful Spyhunter antimalware scanner to check if the program can help you getting rid of this virus.

Do make sure to read SpyHunter’s EULA, Threat Assessment Criteria, and Privacy Policy. Spyhunter free scanner downloaded just scans and detect present threats from computers and can remove them as well once, however it requires you to wiat for next 48 hours. If you intend to remove detected therats instantly, then you will have to buy its licenses version that will activate the software fully.

Data Recovery Offer

We Suggest you to choose your lately created backup files in order to restore your encrypted files, however in case if you don’t have any such backups, you can try a data recovery tool to check if you can restore your lost data.

In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”

  • During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”

  • In the new opened command prompt, enter “cd restore” and then press “Enter”.

  • Type: rstrui.exe and Press “ENTER”

  • Click “Next” on the new windows

  • Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to Frlock ransomware infiltration in the PC.

  • In the newly opened windows, press on “Yes”.

Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove Frlock ransomware files if they left in the work-station.

In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.

Important Note: Some variants of Frlock ransomware delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.

How to Restore Individual Encrypted File:

In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.

In order to access the files encrypted by Frlock ransomware, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.

Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like Frlock ransomware.

Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.

It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.

How to Recover the Files Encrypted by Frlock ransomware?

Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with Frlock ransomware in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.

Use of Data Recovery Tool

This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove Frlock ransomware infection. Leave the locked files as it is and follow the steps mentioned below.

Step1: Download the software in the work-station by clicking on the “Download” button below.

Step2: Execute the installer by clicking on downloaded files.

Step3: A license agreement page appears on the screen. Click on “Accept” to agree with its terms and use. Follow the on-screen instruction as mentioned and click on “Finish” button.

Step4: Once the installation gets completed, the program gets executed automatically. In the newly opened interface, select the file types that you want to recover and click on “Next”.

Step5: You can select the “Drives” on which you want the software to run and execute the recovery process. Next is to click on the “Scan” button.

Step6: Based on drive you select for scanning, the restore process begins. The whole process may take time depending on the volume of the selected drive and number of files. Once the process gets completed, a data explorer appears on the screen with preview of that data that is to be recovered. Select the files that you want to restore.

Step7. Next is to locate the location where you want to saver the recovered files.

Special Offer (For Windows)

Frlock ransomware can be creepy computer infection that may regain its presence again and again as it keeps its files hidden on computers. To accomplish a hassle free removal of this malware, we suggest you take a try with a powerful Spyhunter antimalware scanner to check if the program can help you getting rid of this virus.

Do make sure to read SpyHunter’s EULA, Threat Assessment Criteria, and Privacy Policy. Spyhunter free scanner downloaded just scans and detect present threats from computers and can remove them as well once, however it requires you to wiat for next 48 hours. If you intend to remove detected therats instantly, then you will have to buy its licenses version that will activate the software fully.

Data Recovery Offer

We Suggest you to choose your lately created backup files in order to restore your encrypted files, however in case if you don’t have any such backups, you can try a data recovery tool to check if you can restore your lost data.