How To Remove EniGaseLuce email virus

Tips To Delete EniGaseLuce email virus

EniGaseLuce email virus is a very dangerous computer infection which penetrates the devices through spam emails and then contributes various malicious activities in the background. In a mass-scale operation of sending emails, hackers send thousands of phishing mails claiming that recipients have an unpaid bill for the services of “EniGaseLuce”. Eni gas e luce is the name of the Italian gas and electricity provider which provides services for homes and businesses. We emphasize that these mails have no relation with Eni gas e luce and the provided information is not true. The motive of these emails is to trick recipients into opening the infectious file attached to them which triggers the installation of Ursnif virus.

More About EniGaseLuce email virus:

Emails that promote EniGaseLuce email virus have subject/title “Primo Richiesta di pagamento Parcella 8336” (may vary) are disguised as payment requests from Eni gas e luce. However, the company’s name is not present in the body of the letters- its logo is missing. The mails explain the likely payment methods and it is also claimed that the attached document involves the invoice. As stated before, these emails are not genuine, and contain the Ursnif malware instead of the proclaimed information. As soon as the malicious document is opened (specially, after users enable the macro commands), infection process begins.

EniGaseLuce email virus is better known for data stealing. Once this hazardous threat successfully infiltrates the windows computers, it targets the system and user data, log-in credentials (i.e. user IDs, passwords), data relating to browsing activity, as well as key strokes (keylogging). This precarious malware has ability to disable the working of all the running security services and Windows Firewalls and open backdoors for more notorious parasites. EniGaseLuce email virus may easily bring other online threats such as adware, spyware, browser hijackers, rootkits, ransomware etc. in your work-station and turn the machine into a malware-hub.

Ursnif can be also utilized to mine digital currency which consumes huge amount of memory resources and slows down the overall PC performance drastically. It causes the machine to respond in a very slow manner and take more than usual time to complete any task. Due to this trojan, you may have to deal with several other hazardous issues like frequent system crash, boot errors, application malfunctioning, hard drive failure and so on. And hence, a quick EniGaseLuce email virus removal is highly recommended.

Threat Specification

Name– EniGaseLuce email virus

Category– Trojan, banking malware, password-stealing virus, spyware,

Description– Claims recipients have an unpaid bill, steals users’ sensitive data for adverting purpose and also to generate illicit profits by misusing those details, Deactivates all the running security services of the infected device and drop more parasites in the machine as well as help the criminals to get access to system.

Disguise: Eni gas e luce

Attachment(s): pagat_7704553.doc (name may vary)

Payload: Ursnif

Symptoms– Slowness of system’s performance, fake error messages, security alerts, intrusive ads and pop-ups, unwanted redirects to questioning sites and so on.

Distribution– Spam email campaigns, malicious file downloads, P2P file sharing, and many more.

Removal– Manual and automatic guidelines as provided under this article

How Does This Trojan Intrude Your PC?

This nasty malware has been observed being distributed via malspam campaign. These mails contain download links of vicious files which when clicked on, triggers the installation of Ursnif. In general, spam campaigns compromise PCs through infectious files propagated during these operations. The mails can include links to spiteful web pages that host such content or download links of the files, otherwise such files are attached to the letters. The attached files could be in be multiple formats e.g. archives, executables, PDF and Microsoft Office documents, JavaScript, etc.

To prevent this, you are highly recommended to avoid emails that are irrelevant or coming from unknown senders. You never know what they are containing and might infect your PC with dangerous threats. Furthermore, avoid using other unreliable sources such as peer-to-peer sharing networks, unofficial and free file-hosting website and other third-party downloaders as well since they may also cause virus intrusion. But at the moment, you must remove EniGaseLuce email virus from the system as early as possible.

Translation Of The Text Presented In The Letter:

Subject: First Request for Payment Fee 8336

Dear customer, from an accounting audit we understand that the invoice

number 8296778

of 14/10/2020 expired on 12/11/2020, as of today it is not yet paid by you.

We therefore ask you to regularize yours as soon as possible

accounting position, reminding you in this regard that the aforementioned payment can be

arranged by bank transfer using the IBAN indicated in

Invoice or by bank check or bank draft.

You will be able to view the invoice and the details for the payment through the attached archive.

We thank you for your attention and we send you our best regards.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove EniGaseLuce email virus:

Remove the related items of EniGaseLuce email virus using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing EniGaseLuce email virus issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (EniGaseLuce email virus) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to EniGaseLuce email virus removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter.  In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to EniGaseLuce email virus still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove EniGaseLuce email virus plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”.  Select all the recently installed browser plug-ins.

Optional Method

If you face problems in EniGaseLuce email virus removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete EniGaseLuce email virus (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications.  Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.