How To Remove Dear [ISP name] user, Congratulations! POP-UP Scam From PC

Tips To Delete Dear [ISP name] user, Congratulations! POP-UP Scam From System

Dear [ISP name] user, Congratulations! POP-UP Scam is usually triggered by Cyber criminals in order to deceive novice users into believing that they have won a prize and in order to obtain it, they have to share their personal data and pay some amount of fees. Scammers use users’ Internet Service Providers (ISP) to execute this scam that increases the appearance of legitimacy. Additionally, it is also shown in the proper language according to the users’ geolocation. This scam has been found to be targeting Italian (Fastweb ISP), French (Bouygues Telecom ISP), South African (Telkom ISP), Hong Kong (Netvigator ISP), Chilean (VTR ISP) and many other regions/IPSs.

Users are often redirected to Dear [ISP name] user, Congratulations! POP-UP Scam web pages by an adware or potentially unwanted program that is currently existing in their systems. This nasty adware usually enters the targeted device secretly without users’ approval and contribute tons of malicious activities in the background. It manipulates your search results and shows inorganic outcomes that have no relation with your queries. Your search results are mixed with commercial contents and sponsored links by clicking on which, you are redirected to unknown web pages where numerous third-party products and services are promoted. With each redirection, this notorious PUP makes commission for the developers. However, it may also lead you to phishing, scamming or even malware-laden sites that are filled with malicious contents and cause more threats to your system. So, it is better to stay away from these adverts to keep the device safe and secured and try to remove Dear [ISP name] user, Congratulations! POP-UP Scam virus from the PC quickly.

Methods To Spread Such PUPs:

Downloading freeware programs from unverified sources, playing Online games, peer to peer network sharing, visiting porn sites, using corrupt CDs/DVDs etc. are major reasons behind its infiltration in the Windows systems. And therefore, it is necessary to be very cautious while surfing the web and avoid getting in touch with these vicious sources to keep the device harmless and secured. Always choose Custom or Advanced wizard while installing a freeware application. Here you can deselect the unwanted tools which look suspicious and select only the main program.

Quick Glance

Name- Dear [ISP name] user, Congratulations! POP-UP Scam

Category- Adware, PUP, Phishing virus

Description- Redirects users to phishing site where fake claims are displayed stating that you have won a prize.

Symptoms- Fake error messages, redirects to third-party websites, intrusive ads and pop-ups and so on.

Distribution- Malicious File Downloads, Freeware or shareware installers, P2P file sharing, and many more.

Removal- Manual and automatic guidelines as provided under this article

Other Harmful Traits of This Adware:

Dear [ISP name] user, Congratulations! POP-UP Scam virus displays fake update notifications stating that some of your important applications are out-dated and then tries to deceive you into installing bogus software. It consumes huge amount of memory resources and drags down the overall PC performance severely. Due to this, machine begins responding slower than ever before and takes more than usual time to complete any task. It makes spiteful entries in boot section and alters its default settings in order to get automatically activated every time the device is started. This nasty PUP messes with important system files which assure efficient computer functioning and prevents many installed apps as well as drivers from working in an appropriate manner.

Dear [ISP name] user, Congratulations! POP-UP Scam virus enables remote criminals to get access to your PC and perform malevolent acts inside for their delicate welfare. The biggest threat related with this malware is privacy issue. It has ability to track your web activities, steal all your personal information relating to banking and other financial details and share them with hackers for bad intentions. Criminals can misuse your sensitive data for generating illicit revenues and cause you to suffer a big financial loss. It can be also responsible for the intrusion of many other Online parasites such as Trojans, worms, spyware, rootkits etc. in your computer as well since it has ability to deactivate all the running security measures and open backdoors for them. And therefore, to prevent all these threats from being occurred, you must remove Dear [ISP name] user, Congratulations! POP-UP Scam virus from the machine as soon as possible.

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove Dear [ISP name] user, Congratulations! POP-UP Scam:

Remove the related items of Dear [ISP name] user, Congratulations! POP-UP Scam using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing Dear [ISP name] user, Congratulations! POP-UP Scam issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (Dear [ISP name] user, Congratulations! POP-UP Scam) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to Dear [ISP name] user, Congratulations! POP-UP Scam removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter.  In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to Dear [ISP name] user, Congratulations! POP-UP Scam still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove Dear [ISP name] user, Congratulations! POP-UP Scam plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”.  Select all the recently installed browser plug-ins.

Optional Method

If you face problems in Dear [ISP name] user, Congratulations! POP-UP Scam removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete Dear [ISP name] user, Congratulations! POP-UP Scam (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications.  Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.