How To Remove .com ransomware And Recover Infected Files

Complete Guideline To Delete .com ransomware From System

.com ransomware is another destructive file-encoding virus that belongs to the family of Dharma ransomware. This perilous crypto-malware tends to encrypt users’ crucial files and data stored inside their systems and then ask them to pay the attackers a sum of ransom to regain access to those files. It uses a very strong encryption algorithm to lock your essential files such as images, videos, audios, documents, presentations etc. and also appends “.com” extension with the name of each of them. Initially upon getting into your PC, it alters the default registry settings by making vicious entries in it which allows the virus to get automatically activated with each Window reboot.

.com ransomware injects its malicious codes in distinct system’s locations and acquires complete control over the entire machine. After that, it performs a deep scanning of all the folders in search of the data that are in its target list and after detecting such files, locks them at the end. Once the encryption process is completed, this hazardous crypto-virus displays a pop-up Window and also places a ransom note titled “FILES ENCRYPTED.txt” on the desktop that inform you about the unpleasant situation. The text file asks you to contact the attackers via the email addresses provided with it and get further details. Hackers often demand a ransom amount of $200 to $1500 in BitCoins or any other digital currency in order to get the required decryptor and open the encoded data.

Text Presented in The Pop-up Window:

All your files have been encrypted!
All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail [email protected]
Write this ID in the title of your message 1E857D00
In case of no answer in 24 hours write us to these e-mails: [email protected], [email protected]
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the decryption tool that will decrypt all your files.
Free decryption as guarantee
Before paying you can send us up to 1 file for free decryption. The total size of files must be less than 1Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)
How to obtain Bitcoins
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click ‘Buy bitcoins’, and select the seller by payment method and price.
hxxps://localbitcoins.com/buy_bitcoins
Also you can find other places to buy Bitcoins and beginners guide here:
hxxp://www.coindesk.com/information/how-can-i-buy-bitcoins/
Attention!
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

Text Presented in The “FILES ENCRYPTED.txt” File:

all your data has been locked us
You want to return?
write email [email protected] or [email protected]

Should You pay The Ransom?

Although, it is true that data locked by .com ransomware can not be opened without using the decryption software but still, we highly advise to not deal with the criminals. Remember, the only motive of the crooks is to extort illicit revenues from the victimized users, you have absolutely no guarantee that they will decode your files even after taking the ransom. It has been seen that such types of hackers often ignore the victimized users after taking the ransom or provide bogus software in the name of decryption tool which is an infectious program itself and can cause severe threats to your PC upon getting installed. And therefore, never make any sort of payment to the .com ransomware developers under any circumstance.

How To Recover The Infected files?

In order to deal with such hazardous situation, you should keep making regular backups by the help of which, you can easily recover the compromised files at some amount. However, in the absence of a proper backup, use a reliable data-recovery program that you can download via the link provided under this article. But, first of all, you must delete this deadly crypto-virus from the work-station as early as possible because the longer it stays inside, it keeps infecting your other essential data.

Quick Glance

Name- .com ransomware

Type- Ransomware, Crypto-virus

Description- Hazardous parasite which tends to encrypt users’ essential files and then ask them to pay off for the decryption key.

Extension- “.com”

Ransom note- “FILES ENCRYPTED.txt”

Symptoms- All of your important files and data are locked and can’t be opened without using a private key.

Distribution-Spam email campaigns, Executable files etc.

Damage- Causes permanent data loss and can also drop other pernicious infections onto the compromised device.

Removal- Manual and automatic guidelines as provided under this article

How Does This Ransomware Enter Your PC:

Such types of file-encoding threats get into the targeted machine though several precarious methods such as spam email campaigns, Trojans, fake software updates, questionable download sources, unofficial software activation tools etc. However, the most common tactic used by criminals to spread such infections is by sending emails that include malevolent attachments. Hackers usually attach MS office, PDF documents, exe files and JavaScript files. Once you open the attachment, those malicious files install some notorious application. And therefore, it is necessary to stay away from questioning mails coming from unknown source. You never know what they are containing. But at the moment, just take a quick action and remove .com ransomware from the machine by following the effective removal steps given below.

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Step 1: Remove .com ransomware through “Safe Mode with Networking”

Step 2: Delete .com ransomware using “System Restore”

Step 1: Remove .com ransomware through “Safe Mode with Networking”

For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.

Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.

For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button.  In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.

For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.

Step 2: Delete .com ransomware using “System Restore”

Log-in to the account infected with .com ransomware. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.

In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”

• During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”

• In the new opened command prompt, enter “cd restore” and then press “Enter”.

• Type: rstrui.exe and Press “ENTER”

• Click “Next” on the new windows

• Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to .com ransomware infiltration in the PC.

• In the newly opened windows, press on “Yes”.

Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove .com ransomware files if they left in the work-station.

In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.

Important Note: Some variants of .com ransomware delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.

How to Restore Individual Encrypted File:

In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.

In order to access the files encrypted by .com ransomware, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.

Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like .com ransomware.

Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.

It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.

How to Recover the Files Encrypted by .com ransomware?

Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with .com ransomware in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.

Use of Data Recovery Tool

This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove .com ransomware infection. Leave the locked files as it is and follow the steps mentioned below.

Step1: Download the software in the work-station by clicking on the “Download” button below.

Step2: Execute the installer by clicking on downloaded files.

Step3: A license agreement page appears on the screen. Click on “Accept” to agree with its terms and use. Follow the on-screen instruction as mentioned and click on “Finish” button.

Step4: Once the installation gets completed, the program gets executed automatically. In the newly opened interface, select the file types that you want to recover and click on “Next”.

Step5: You can select the “Drives” on which you want the software to run and execute the recovery process. Next is to click on the “Scan” button.

Step6: Based on drive you select for scanning, the restore process begins. The whole process may take time depending on the volume of the selected drive and number of files. Once the process gets completed, a data explorer appears on the screen with preview of that data that is to be recovered. Select the files that you want to restore.

Step7. Next is to locate the location where you want to saver the recovered files.