How To Remove CitiBank virus From PC

CitiBank virus: Simple Uninstall Process

CitiBank virus is a password stealing virus which upon getting into the Windows computers, conducts a series of malicious activities in the background and wreaks havoc onto the machine. Similar to MassLogger and other Trojan infections, it is also generally spread via malspam campaign. Cyber criminals send a number of illusive emails that contains a link which when clicked, triggers the download of a malicious .doc file which then results in the installation of Emotet virus. It’s a hazardous trojan malware that is used by scammers to steal personal information such as browsing-related data, logins, passwords, so on.

Depth Analysis of CitiBank virus:

People who spread CitiBank virus pretend to be representatives of Citibank. These scammers generally use names of well-known companies to deceive users into opening attachments, clicking links of executing other deeds that result in PC infections. Remember that this notorious scam has no relation with Citibank. According to these phishing mails, a dispute has been resolved by the Citibank and that the recipients’ account will be credited within the next two business days. It is also mentioned that by clicking the “Download Your transaction details” link, users can check the transaction details.

Once the provided link is clicked, it downloads a Word (.doc) file that is presented as transaction details. Nonetheless, as soon as the file is opened, it leads to the installation of Emotet. Users who are infected with this precarious virus may have to encounter severe privacy issues, identity theft and huge financial loss. Apart from this, this notorious trojan can also deactivate the running security services and Windows Firewalls and open backdoors for more nasty parasites. It may easily bring other online infections such as adware, worms, rootkits, spyware and even deadly ransomware in your device and turn the system into a malware-hub.

CitiBank virus can gather your browsing-related information as well like URLs of visited sites, IP addresses, geolocation, entered search queries and so on. These details are very helpful for the advertisers to generate personalized advertisements in order to get as many hits on them as possible and earn maximum revenues via pay-per-click mechanism. Clicking on these adverts though redirects victims to potentially dangerous sites that are filled with malevolent contents. Due to this Emotet virus, you may have to deal with many other hazardous issues such as hard drive crash, data loss, boot errors, software failure, application malfunctioning and so on. And hence, an instant CitiBank virus removal is highly required.

Infiltration Of CitiBank virus:

As stated before, this perilous malware is usually distributed via spam emails. Quite often, such deceptive mails spread virus via malicious file attached to them that could be in any of these formats: Microsoft Office and PDF documents, JavaScript, archives (ZIP, RAR, etc.), executables (.exe, .run, etc.), and so on. In this case, it is a .doc (MS Word) document. As soon as it is opened, it asks for approval to enable macros commands. If enabled, these commands allow spiteful Word attachment to download/install the Emotet virus.

To prevent such attacks, you should be very careful while surfing the web and opening emails that you receive from unknown addresses. If an email looks suspicious or irrelevant, avoid opening its attachment or clicking on the provided link. But at the moment, you must remove CitiBank virus from the computer as soon as possible.

Text Presented In The Letter:

CONFIRMATION

American Airlines AAdvantage

Account ending in 3691

We’ve resolved your dispute

Dear,

We’re pleased to let you know that your dispute has been resolved – you’ll see the credit in the next two business days – it’ll be listed with your account activity on your statement. This credit is permanent.

We included the below transaction details for the dispute on account ending in 3691 for your reference.

Download your transaction details.

Your Citi Team

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove CitiBank virus:

Remove the related items of CitiBank virus using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing CitiBank virus issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (CitiBank virus) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to CitiBank virus removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter. In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to CitiBank virus still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove CitiBank virus plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”. Select all the recently installed browser plug-ins.

Optional Method

If you face problems in CitiBank virus removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete CitiBank virus (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications. Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.