How To Remove CARLOS Ransomware And Recover Infected Files

Proper Guide To Delete CARLOS Ransomware From System

CARLOS Ransomware is a kind of deadly file-encoding virus which tends to encrypt users’ crucial files and data stored inside their systems until the victims pay the attackers an amount of ransom to get the decryption tool. It works on same mechanism like other viruses of same category do- first enters the device secretly, then scans the entire system to find the targeted data and finally after detecting such files, locks them by using a powerful cryptography. You can easily determine the compromised data as this hazardous parasite appends “.carlos” extension with the name of each of them.

Following successful encryption, CARLOS Ransomware leaves a ransom note titled “readme-warning.txt” on the desktop and informs you about the unkind situation. This text file also contains the file-recovery instruction stating that in order to regain access to the locked files, you need to purchase the decryption software from the attackers. Crooks usually demand $200 to $1500 as ransom amount that has to be paid in BitCoins. Hackers also offer to decyrpt two files for free but that should not contain any valuable information and should be shorter than 1 Mb. At the end of the ransom note, you are warned not to alter the infected files and try to decrypt them via third-party application otherwise, it may cause permanent data loss.

Text Presented in The Ransom Note:

::: Greetings :::

Little FAQ:
.1.
Q: Whats Happen?
A: Your files have been encrypted and now have the “CARLOS” extension. The file structure was not damaged, we did everything possible so that this could not happen.

.2.
Q: How to recover files?
A: If you wish to decrypt your files you will need to pay in bitcoins.

.3.
Q: What about guarantees?
A: Its just a business. We absolutely do not care about you and your deals, except getting benefits. If we do not do our work and liabilities – nobody will cooperate with us. Its not in our interests.
To check the ability of returning files, you can send to us any 2 files with SIMPLE extensions(jpg,xls,doc, etc… not databases!) and low sizes(max 1 mb), we will decrypt them and send back to you. That is our guarantee.

.4.
Q: How to contact with you?
A: You can write us to our mailbox: [email protected]

.5.
Q: How will the decryption process proceed after payment?
A: After payment we will send to you our scanner-decoder program and detailed instructions for use. With this program you will be able to decrypt all your encrypted files.

.6.
Q: If I don’t want to pay bad people like you?
A: If you will not cooperate with our service – for us, its does not matter. But you will lose your time and data, cause only we have the private key. In practice – time is much more valuable than money.

:::BEWARE:::
DON’T try to change encrypted files by yourself!
If you will try to use any third party software for restoring your data or antivirus solutions – please make a backup for all encrypted files!
Any changes in encrypted files may entail damage of the private key and, as result, the loss all data.

Should You Pay The Ransom?

You surely don’t want to lose your files encoded by CARLOS Ransomware but before you consider dealing with the hackers we deny from doing so. Remember, the sole purpose of the criminals is to threaten the victimized users and make them pay the ransom in exchange for the decryption software. However, according to experts, there are no guarantees that the attackers themselves have the files decryptor and are willing to send it after the payment. And so, paying ransom to the crooks is not a clever thing to do under any situation as you might lose both files as well as money. also, they can blackmail you after taking the extortion and ask for more money otherwise, they might leak the compromised data.

How To Restore the Infected Files?

You can try to recover some of the infected files by using a genuine data recovery application, you can download such app right here under this article. Additionally, you need to keep making frequent backups by the help of which, you can easily recover the infected files if such hazardous circumstance occurs whenever. However, the first thing you need to do here is to remove CARLOS Ransomware from the PC as soon as possible before it ruins your other crucial data.

Threat Summary

Name- CARLOS Ransomware

Type- Ransomware, Crypto-virus

Description- Deadly crypto-malware that encrypt users’ crucial files and then ask them to pay off for the decryption key.

Extension- “.carlos”

Ransom note- “readme-warning.txt”

Symptoms- All of your important files and data are locked and can’t be opened without using a private key.

Distribution-Spam email campaigns, Executable files etc.

Damage- Causes permanent data loss and can also drop other pernicious infections onto the compromised device.

Removal- Manual and automatic guidelines as provided under this article

How Does This Crypto-Virus Intrude Your System:

This perilous file-encrypting malware mostly enters the targeted PCs via spam emails which include spiteful attachments. Apart from this, using corrupt CDs/DVDs, watching adult videos, sharing peer to peer network, playing Online games etc. are also major reasons behind its penetration. And so, you need to avoid getting in touch with these notorious sources to keep the device harmless and secured. Avoid suspicious mails coming from unknown source. They may include rogue attachment that automatically get loaded and leads to the malware intrusion once you open the email. And therefore, don’t waste any time, just follow the simple steps given below and delete CARLOS Ransomware from the PC completely.

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Step 1: Remove CARLOS Ransomware through “Safe Mode with Networking”

Step 2: Delete CARLOS Ransomware using “System Restore”

Step 1: Remove CARLOS Ransomware through “Safe Mode with Networking”

For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.

Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.

For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button.  In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.

For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.

Step 2: Delete CARLOS Ransomware using “System Restore”

Log-in to the account infected with CARLOS Ransomware. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.

In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”

• During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”

• In the new opened command prompt, enter “cd restore” and then press “Enter”.

• Type: rstrui.exe and Press “ENTER”

• Click “Next” on the new windows

• Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to CARLOS Ransomware infiltration in the PC.

• In the newly opened windows, press on “Yes”.

Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove CARLOS Ransomware files if they left in the work-station.

In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.

Important Note: Some variants of CARLOS Ransomware delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.

How to Restore Individual Encrypted File:

In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.

In order to access the files encrypted by CARLOS Ransomware, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.

Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like CARLOS Ransomware.

Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.

It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.

How to Recover the Files Encrypted by CARLOS Ransomware?

Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with CARLOS Ransomware in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.

Use of Data Recovery Tool

This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove CARLOS Ransomware infection. Leave the locked files as it is and follow the steps mentioned below.

Step1: Download the software in the work-station by clicking on the “Download” button below.

Step2: Execute the installer by clicking on downloaded files.

Step3: A license agreement page appears on the screen. Click on “Accept” to agree with its terms and use. Follow the on-screen instruction as mentioned and click on “Finish” button.

Step4: Once the installation gets completed, the program gets executed automatically. In the newly opened interface, select the file types that you want to recover and click on “Next”.

Step5: You can select the “Drives” on which you want the software to run and execute the recovery process. Next is to click on the “Scan” button.

Step6: Based on drive you select for scanning, the restore process begins. The whole process may take time depending on the volume of the selected drive and number of files. Once the process gets completed, a data explorer appears on the screen with preview of that data that is to be recovered. Select the files that you want to restore.

Step7. Next is to locate the location where you want to saver the recovered files.