How to remove Agos Email Virus

Complete guide to delete Agos Email Virus

Spam email campaign is one of the ways that crooks are using to distribute malware. The campaign refers a large scale operation in which emails are delivered in thousands. These letters pretend to be coming from legit companies, organizations or other entities and contain infectious files or links for such files in them. They state that these attachments are some important documents. Their main aim is to trick people into downloading and opening malicious files designed to install malicious software. The email in this case is disguised as from Agos – a legit company and used to distribute malware too. Crooks can use the email to deliver Ransomware, cryptocurrency miner or Remote Access Trojans.

The Agos Email spam is written in Italian language, suggesting that the crooks are targeting the residents of Italy only. It is disguised as a letter from Agos – a company from Italy, operates in the customer credit sector. Crooks behind the email spam aim to trick users into believing that the attached file in the email contains financial summary and details regarding their installment payments. The attachment is in Microsoft Excel format. It is actually designed to download/ install malware. Agos Email Virus infiltrates system soon the provided attachment is being clicked.

The Agos email spam may be used to spread ransomware, cryptocurrency miner, remote access Trojan or other malicious malware. Ransomware is designed to encrypt stored and then demand ransom payment for the data decryption. Cryptocurrency miners use GPU, CPU or other hardware to mine Bitcoin, Ethereum or other cryptocurrency. Remote access Trojans are used by crooks to control the infected system remotely. They use it to install other malware, manage the files, access camera, and microphone, log keystrokes, capture screenshots, run commands and perform other malicious tasks.

To sum up, the malware delivered via email can be used to blackmail the victims, steal their identities, money, personal accounts, and install more malicious malware to the systems and more. So, it is strongly recommended not to open the presented files or links in the Agos Email spam page. If the clicking has already been made and have a doubt that Agos Email Virus infiltrates system, run a full system scans using some powerful antivirus tool and perform its removal right away. Below the post, you will find complete guide how the virus removal should be done with an ease.

How did Agos Email Virus infect my system?

As already said, the spam email contains malicious Microsoft Excel document. As a rule, these documents install malware when users open them and enable the macros command. However, when they are still using the Microsoft Office versions released prior to MS Office 2010, they infect system right after they are opened. Older MS Office versions do not have Protective vide mode that prevents malicious documents from automatically installing malware. More examples of the files that crooks can use to deliver malware via emails are Microsoft Word documents, PDF documents, EXE and other executable files, ZIP or RAR and any archive files.

Full text presented in the Agos Email spam page:

Subject: Conferma protocollazione documento – 35558521

AGOS

Servizio clienti Agos: Ravvedimento rata a 90 giorni

Entro il 01/05/2021 è possibile provvedere alla normalizzazione dell’omissione o dell’insufficienza del saldo della prima rata o della rata unica del prestito personale da lei richiesto non versata entro il 01/02/2021,

avvalendosi del ravvedimento operoso “a 90 giorni”, usufruendo della riduzione della sanzione ad 1/9 (1,67%).(art. 13 , comma 2, lettera a-bis, D.Lgs 471/1997).

Le ricordiamo che nel file allegato alla presente email potrà trovare il compendio relativo al suo finanziamento e la procedura necessaria per saldare la rata.

L’ufficio è a vostra disposizione per qualsiasi informazione o chiarimento.

Password: allegato21

Il responsabile del servizio clienti

Laura Zaccagnin

How to avoid installation of malware?

Programs and files should always have to be downloaded from legit, official pages and via direct links. It is common that crooks use other sources like p2p networks, free file hosting sites and third party downloaders/ installers to trick user into downloading/ installing malware. The OS and all installed apps should have to be activated/ updated using the tools/ functions from official software developers’ tools/ functions. Various unofficial activation tools and updates tend to be designed to install malware. Another reason not to use such tools is that it is not a legal process to activate software and download the update. Attachments on any irrelevant emails should not be clicked as well. Crooks often use them as a channel to distribute malware as well.

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove Agos Email Virus:

Remove the related items of Agos Email Virus using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing Agos Email Virus issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (Agos Email Virus) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to Agos Email Virus removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter. In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to Agos Email Virus still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove Agos Email Virus plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”. Select all the recently installed browser plug-ins.

Optional Method

If you face problems in Agos Email Virus removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete Agos Email Virus (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications. Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.