Remove RansomExx Ransomware and recover encrypted files

Proper methods to delete RansomExx Ransomware

RansomExx Ransomware is a file encryption virus or crypto-malware that encrypts files and modifies their filenames by appending a certain extension to them. The extension depends on the target name like name of the organization. It is known that cyber criminals behind this use this ransomware to attack Texas Department of Transportation. In that situation, encrypted files had “.txd0t” extension appended to the end of their filenames. After encryption, it drops a ransom note file on your system.

There are many variants of RansomExx Ransomware that are capable of encrypting data not only on Windows but also on Linux operating systems. Victims of ransomware attack are instructed to contact cyber criminals through the provided email address. Users are also informed that size of ransom depends on how fast they will contact ransomware developers. Moreover, during data encryption on Linux system, it creates 256-bit AES key to encrypt file and encrypts that key using a public RSA-4096 key.

As a sign of good faith, hackers agree to decrypt one file of your choosing for free in order to proof that their decryptor is really working. As usual, victims are also warned not to rename encrypted files or try to decrypt them using third party software or tools as it might results into permanent data loss. However, you cannot trust anything mentioned in the ransom note as their main aim is to extort money from victims.

Quick Glance

Name: RansomExx Ransomware

Type: Ransomware, Crypto Virus, Files locker

Files Extension used: Depends on the target’s name

Ransom Demanding Message: Depends on the target’s name

Cyber Criminal Contact: Email address for contacting the attackers makes use of the target’s name.

Symptoms: Encrypts user data, show ransom note, threatens victims to pay money.

Additional Information: RansomExx targets not only Windows but also Linux systems

Distribution methods: software bundling, infected email attachments (macros), torrent or pornographic websites, malicious ads.

Removal: Use Spyhunter to remove RansomExx Ransomware automatically from the system.

Is it possible to decrypt my files?

Well, there are two ways to decrypt your data, first is comply with the hacker’s demands and be hopeful that they will keep their promise which is highly improbable. Many victims have reported that as soon as they paid the money, hackers stop replying them and they never received the decryption. The second way to decrypt your files is to remove RansomExx Ransomware. Once the actual ransomware infection is gone for good then you can easily restore you files by restoring them from a backup if you have created one previously. If not, then use automatic data recovery tool.

How did RansomExx Ransomware infect my system?

In most cases, RansomExx Ransomware comes to the PC via spam email campaigns. Hackers generate bulk amount of spam emails attachments that contained a Microsoft Office document with malicious macros. That document asked for a permission to enable macros commands. Once allowed, a malicious document attempted to download and then execute IcedID Trojan. Once installed successfully, it was used to load and execute Cobalt Strike identified as a tool that was used to establish a connection with a command and control server. The aforementioned loader was used for different purposes including installation of RansomExx Ransomware. Despite this, there are few other methods which is often used by hackers to infect system such as network sharing, social engineering, malware distribution from torrent and pornographic sites and so on.

Remove RansomExx Ransomware

Manual malware removal threat might be lengthy and complicated process so that it requires advanced computer skills. If you have much knowledge about computer then you can go through such removal process. Instead this, you can also use reputable automatic malware removal tool that has the ability to remove RansomExx Ransomware completely and safely from the infected system.

Text in the ransom note:

Greetings, -!
 
Read this message CAREFULLY and contact someone from IT department.
Your files are securely ENCRYPTED.
No third party decryption software EXISTS.
MODIFICATION or RENAMING encrypted files may cause decryption failure.
 
You can send us an encrypted file (not greater than 400KB) and we will decrypt it FOR FREE,
so you have no doubts in possibility to restore all files from all affected systems ANY TIME.
Encrypted file SHOULD NOT contain sensitive information (technical, backups, databases, large documents).
The rest of data will be available after the PAYMENT.
Infrastructure rebuild will cost you MUCH more.
 
Contact us ONLY if you officially represent the whole affected network.
The ONLY attachments we accept are non archived encrypted files for test decryption.
Speak ENGLISH when contacting us.
 
Mail us: [email protected]
We kindly ask you not to use GMAIL, YAHOO or LIVE to contact us.
The PRICE depends on how quickly you do it.

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Step 1: Remove RansomExx Ransomware through “Safe Mode with Networking”

Step 2: Delete RansomExx Ransomware using “System Restore”

Step 1: Remove RansomExx Ransomware through “Safe Mode with Networking”

For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.

Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.

For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button.  In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.

For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.

Step 2: Delete RansomExx Ransomware using “System Restore”

Log-in to the account infected with RansomExx Ransomware. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.

In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”

• During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”

• In the new opened command prompt, enter “cd restore” and then press “Enter”.

• Type: rstrui.exe and Press “ENTER”

• Click “Next” on the new windows

• Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to RansomExx Ransomware infiltration in the PC.

• In the newly opened windows, press on “Yes”.

Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove RansomExx Ransomware files if they left in the work-station.

In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.

Important Note: Some variants of RansomExx Ransomware delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.

How to Restore Individual Encrypted File:

In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.

In order to access the files encrypted by RansomExx Ransomware, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.

Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like RansomExx Ransomware.

Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.

It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.

How to Recover the Files Encrypted by RansomExx Ransomware?

Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with RansomExx Ransomware in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.

Use of Data Recovery Tool

This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove RansomExx Ransomware infection. Leave the locked files as it is and follow the steps mentioned below.

Step1: Download the software in the work-station by clicking on the “Download” button below.

Step2: Execute the installer by clicking on downloaded files.

Step3: A license agreement page appears on the screen. Click on “Accept” to agree with its terms and use. Follow the on-screen instruction as mentioned and click on “Finish” button.

Step4: Once the installation gets completed, the program gets executed automatically. In the newly opened interface, select the file types that you want to recover and click on “Next”.

Step5: You can select the “Drives” on which you want the software to run and execute the recovery process. Next is to click on the “Scan” button.

Step6: Based on drive you select for scanning, the restore process begins. The whole process may take time depending on the volume of the selected drive and number of files. Once the process gets completed, a data explorer appears on the screen with preview of that data that is to be recovered. Select the files that you want to restore.

Step7. Next is to locate the location where you want to saver the recovered files.