How To Remove COVID 19 HELP DESK Email Virus From PC

Tips To Delete COVID 19 HELP DESK Email Virus From Computer

COVID 19 HELP DESK Email Virus is a terrible malware infection which is defined as trojan. Your computer gets loaded with spiteful materials and is not an easy thing to annihilate at once. “COVID 19 HELP DESK” is the title/subject of a scam email which is designed to spread the Agent Tesla virus, a remote access Trojan (RAT). The letter of the mail abuses the Coronavirus/COVID-19 pandemic stating that the recipient has been selected to obtain a huge amount of money from The World Health Organization (WHO) and United Nations (UN)- in order to arrange multiple necessities for low-earning locals. Moreover, this precarious letter requests recipients to share their personal details.

The letter which is often delivered to spread COVID 19 HELP DESK Email Virus is poorly arranged and contains several grammatical errors, which is a so common for bogus emails. They claim that the World Health Organization (WHO) and the United Nations (UN) are fighting together with the Coronavirus/COVID-19 pandemic. A large sum has been donated by these organizations to alleviate the impact of the threat. However, in the letter itself the work “alleviate” is written as “alliterative” whose meaning is totally different. The email then informs that the recipients have been selected as a beneficiary to receive five hundred US dollars to provide requirements such as food, hand sanitizer, face-masks, and COVID-19 test kits. This aid make people believe that low-earning locals are provided with the required supplements. We highly advise to ignore these spam emails and never share your personal information with anybody as it can be misused to generate fraudulent transactions and to make Online purchases. Moreover, the archived file attached to the mail includes the executable file of Agent Tesla virus. As soon as this vicious file or executed, it starts the installation of COVID 19 HELP DESK Email Virus.

This hazardous trojan injects spying cookies on your web browsers and continuously monitors your web activities. It steals your personal and confidential data such as user IDs, passwords, credit card, bank account and other financial details and exposes them to hackers for evil purposes. Scammers can misuse your sensitive data for generating illicit income and cause you to suffer a big financial loss. The collected information is also sold to third-parties who then try to lure you into buying their products and services. This notorious malware bombards your computer screen with endless annoying ads and pop-ups all over the day and also redirects you to malware-laden sites and cause more hazards to your work-station. And thus, it is necessary to delete COVID 19 HELP DESK Email Virus from the machine quickly.

Text Presented In The “COVID 19 HELP DESK” email letter:

Subject: COVID 19 HELP DESK

Dear sir / Madam,

Regards to the fight against COVID 19, The World Health organisation

(WHO) in partnership with the United Nations ( UN) Have donated huge amount of money to Alliterative the COVID 19 globally.

You have been selected as a beneficiary of USD $500,000 (Five hundred thousand dollars) to provide Food relief items and Medical items including face mask, hand sanitizes and COVID 19 test kits.

The world health organisation has selected you for this to make sure that all the low income earners in your locality benefits and is protected as this Pandemic has spread all over the World.

For this funds to be made available to you, you are requested to send in the following details:

1. Personal Identification card (Scanned) 2.Full name and address.

3.Telephone Number( Mobile)

4.Payment Information.

Sign by

Head Director General :Dr Tedros Adhanom United Nations Economic and Finance Director

How Does This Trojan Enter Your Computer?

This perilous trojan generally infiltrates the targeted systems via malevolent files. These files are linked to deceptive or scam emails, they can be also attached in such letters that include download links. Noxious files can be in various formats such as executable (.run, .exe) files, archive (RAR, ZIP), Microsoft Office and PDF documents, JavaScript etc. As soon as these malicious files are opened, run or executed, it begins the malware installation process. For example, Microsoft Office documents cause the virus intrusion by executing infectious macro commands. When you open the attachment, the docs request you to enable macros or to enable editing and once it is done, the infection activity is triggered.

And hence, you should never open suspicious emails coming from stranger. Any attached files or links present in such mails can be infectious and lead to the virus intrusion once click on it. Furthermore, use a reliable anti-malware tool and keep updating it from time to time as it will protect you from further malware attack. But at the moment, just take an instant action and remove COVID 19 HELP DESK Email Virus from the computer by following the effective removal steps given below.

Quick Glance

Name- COVID 19 HELP DESK Email Virus

Category- Trojan, password-stealing virus, spyware, banking malware

Description- Spam email claims that recipients have been chosen to receive big funds to distribute Coronavirus aid to their region but tries to drop ABC in the machine, steals users’ sensitive data for adverting purpose and also to generate illicit revenues by misusing those details, Disables all the running security measures of the infected PC and drop more infections in the machine as well as help the criminals to get access to system.

Symptoms- Slowness of system’s performance, fake error messages, security alerts, intrusive ads and pop-ups, unwanted redirects to questioning sites and so on.

Distribution- Spam email campaigns, malicious file downloads, P2P file sharing, and many more.

Removal- Manual and automatic guidelines as provided under this article

Antimalware Details And User Guide

Click Here For Windows Click Here For Mac

Important Note: This malware asks you to enable the web browser notifications. So, before you go the manual removal process, execute these steps.

Google Chrome (PC)

• Go to right upper corner of the screen and click on three dots to open the Menu button
• Select “Settings”. Scroll the mouse downward to choose “Advanced” option
• Go to “Privacy and Security” section by scrolling downward and then select “Content settings” and then “Notification” option
• Find each suspicious URLs and click on three dots on the right side and choose “Block” or “Remove” option

Google Chrome (Android)

• Go to right upper corner of the screen and click on three dots to open the menu button and then click on “Settings”
• Scroll down further to click on “site settings” and then press on “notifications” option
• In the newly opened window, choose each suspicious URLs one by one
• In the permission section, select “notification” and “Off” the toggle button

Mozilla Firefox

• On the right corner of the screen, you will notice three dots which is the “Menu” button
• Select “Options” and choose “Privacy and Security” in the toolbar present in the left side of the screen
• Slowly scroll down and go to “Permission” section then choose “Settings” option next to “Notifications”
• In the newly opened window, select all the suspicious URLs. Click on the drop-down menu and select “Block”

Internet Explorer

• In the Internet Explorer window, select the Gear button present on the right corner
• Choose “Internet Options”
• Select “Privacy” tab and then “Settings” under the “Pop-up Blocker” section
• Select all the suspicious URLs one by one and click on the “Remove” option

Microsoft Edge

• Open the Microsoft Edge and click on the three dots on the right corner of the screen to open the menu
• Scroll down and select “Settings”
• Scroll down further to choose “view advanced settings”
• In the “Website Permission” option, click on “Manage” option
• Click on switch under every suspicious URL

Safari (Mac):

• On the upper right side corner, click on “Safari” and then select “Preferences”
• Go to “website” tab and then choose “Notification” section on the left pane
• Search for the suspicious URLs and choose “Deny” option for each one of them

Manual Steps to Remove COVID 19 HELP DESK Email Virus:

Remove the related items of COVID 19 HELP DESK Email Virus using Control-Panel

Windows 7 Users

Click “Start” (the windows logo at the bottom left corner of the desktop screen), select “Control Panel”. Locate the “Programs” and then followed by clicking on “Uninstall Program”

Windows XP Users

Click “Start” and then choose “Settings” and then click “Control Panel”. Search and click on “Add or Remove Program’ option

Windows 10 and 8 Users:

Go to the lower left corner of the screen and right-click. In the “Quick Access” menu, choose “Control Panel”. In the newly opened window, choose “Program and Features”

Mac OSX Users

Click on “Finder” option. Choose “Application” in the newly opened screen. In the “Application” folder, drag the app to “Trash”. Right click on the Trash icon and then click on “Empty Trash”.

In the uninstall programs window, search for the PUAs. Choose all the unwanted and suspicious entries and click on “Uninstall” or “Remove”.

After you uninstall all the potentially unwanted program causing COVID 19 HELP DESK Email Virus issues, scan your computer with an anti-malware tool for any remaining PUPs and PUAs or possible malware infection. To scan the PC, use the recommended the anti-malware tool.

How to Remove Adware (COVID 19 HELP DESK Email Virus) from Internet Browsers

Delete malicious add-ons and extensions from IE

Click on the gear icon at the top right corner of Internet Explorer. Select “Manage Add-ons”. Search for any recently installed plug-ins or add-ons and click on “Remove”.

Additional Option

If you still face issues related to COVID 19 HELP DESK Email Virus removal, you can reset the Internet Explorer to its default setting.

Windows XP users: Press on “Start” and click “Run”. In the newly opened window, type “inetcpl.cpl” and click on the “Advanced” tab and then press on “Reset”.

Windows Vista and Windows 7 Users: Press the Windows logo, type inetcpl.cpl in the start search box and press enter. In the newly opened window, click on the “Advanced Tab” followed by “Reset” button.

For Windows 8 Users: Open IE and click on the “gear” icon. Choose “Internet Options”

Select the “Advanced” tab in the newly opened window

Press on “Reset” option

You have to press on the “Reset” button again to confirm that you really want to reset the IE

Remove Doubtful and Harmful Extension from Google Chrome

Go to menu of Google Chrome by pressing on three vertical dots and select on “More tools” and then “Extensions”. You can search for all the recently installed add-ons and remove all of them.

Optional Method

If the problems related to COVID 19 HELP DESK Email Virus still persists or you face any issue in removing, then it is advised that your reset the Google Chrome browse settings. Go to three dotted points at the top right corner and choose “Settings”. Scroll down bottom and click on “Advanced”.

At the bottom, notice the “Reset” option and click on it.

In the next opened window, confirm that you want to reset the Google Chrome settings by click on the “Reset” button.

Remove COVID 19 HELP DESK Email Virus plugins (including all other doubtful plug-ins) from Firefox Mozilla

Open the Firefox menu and select “Add-ons”. Click “Extensions”. Select all the recently installed browser plug-ins.

Optional Method

If you face problems in COVID 19 HELP DESK Email Virus removal then you have the option to rese the settings of Mozilla Firefox.

Open the browser (Mozilla Firefox) and click on the “menu” and then click on “Help”.

Choose “Troubleshooting Information”

In the newly opened pop-up window, click “Refresh Firefox” button

The next step is to confirm that really want to reset the Mozilla Firefox settings to its default by clicking on “Refresh Firefox” button.

Remove Malicious Extension from Safari

Open the Safari and go to its “Menu” and select “Preferences”.

Click on the “Extension” and select all the recently installed “Extensions” and then click on “Uninstall”.

Optional Method

Open the “Safari” and go menu. In the drop-down menu, choose “Clear History and Website Data”.

In the newly opened window, select “All History” and then press on “Clear History” option.

Delete COVID 19 HELP DESK Email Virus (malicious add-ons) from Microsoft Edge

Open Microsoft Edge and go to three horizontal dot icons at the top right corner of the browser. Select all the recently installed extensions and right click on the mouse to “uninstall”

Optional Method

Open the browser (Microsoft Edge) and select “Settings”

Next steps is to click on “Choose what to clear” button

Click on “show more” and then select everything and then press on “Clear” button.

Conclusion

In most cases, the PUPs and adware gets inside the marked PC through unsafe freeware downloads. It is advised that you should only choose developers website only while downloading any kind of free applications. Choose custom or advanced installation process so that you can trace the additional PUPs listed for installation along with the main program.