How To Remove RAGNAR_LOCKER ransomware And Recover Infected Files

Simple Steps To Delete RAGNAR_LOCKER ransomware From Computer

RAGNAR_LOCKER ransomware is a notorious file-encoding virus that has been specially designed by a team of vicious hackers in order to lock users’ essential files and then extort huge amount of ransom money from them. Aside from encrypting your files, this perilous crypto-virus is also used end installed programs like Kaseya and ConnectWise which are generally used by managed service providers and multiple Windows services. This perilous malware uses a strong cryptography to encrypt your vital data and renames all the compromised files by appending “.ragnar” extension with each of them as suffix. After being locked by this deadly parasite, all of your crucial data become inaccessible and can be only opened by using the decryption software.

Following successfully encryption, RAGNAR_LOCKER ransomware leaves a ransom note named “RGNR_0DE48AAB.txt” on the desktop and asks you to pay the attackers an amount of ransom to get the required tool. The actual price of the software is 25 BitCoins however, of you contact the hackers within 14 days then the amount will be doubled and after 21 days, all the compromise data will be deleted permanently. This nasty crypto-theat also warns victims that if they don’t contact the attackers, then their important will be sold to third-parties and also be uploaded to some public server. In order to establish contact with the RAGNAR_LOCKER ransomware authors, you will gave to use qTox messenger or write them at “[email protected]” email address.

Text Presented in the Ransom note:

Hello * !

********************

 If you reading this message, then your network was PENETRATED and all of your files and data has been ENCRYPTED

by RAGNAR_LOCKER !

********************

*********What happens with your system ?************

Your network was penetrated, all your files and backups was locked! So from now there is NO ONE CAN HELP YOU to get your files back, EXCEPT US.
You can google it, there is no CHANCES to decrypt data without our SECRET KEY.

But don’t worry ! Your files are NOT DAMAGED or LOST, they are just MODIFIED. You can get it BACK as soon as you PAY.
We are looking only for MONEY, so there is no interest for us to steel or delete your information, it’s just a BUSINESS $-)

HOWEVER you can damage your DATA by yourself if you try to DECRYPT by any other software, without OUR SPECIFIC ENCRYPTION KEY !!!

Also, all of your sensitive and private information were gathered and if you decide NOT to pay,
we will upload it for public view !

****

***********How to get back your files ?******

To decrypt all your files and data you have to pay for the encryption KEY :

BTC wallet for payment: *
Amount to pay (in Bitcoin): 25

****

***********How much time you have to pay?**********

* You should get in contact with us within 2 days after you noticed the encryption to get a better price.

* The price would be increased by 100% (double price) after 14 Days if there is no contact made.

* The key would be completely erased in 21 day if there is no contact made or no deal made.
Some sensetive information stolen from the file servers would be uploaded in public or to re-seller.

****

***********What if files can’t be restored ?******

To prove that we really can decrypt your data, we will decrypt one of your locked files !
Just send it to us and you will get it back FOR FREE.

The price for the decryptor is based on the network size, number of employees, annual revenue.
Please feel free to contact us for amount of BTC that should be paid.

****

! IF you don’t know how to get bitcoins, we will give you advise how to exchange the money.

!!!!!!!!!!!!!
! HERE IS THE SIMPLE MANUAL HOW TO GET CONTCAT WITH US !
!!!!!!!!!!!!!

1) Go to the official website of TOX messenger ( hxxps://tox.chat/download.html )

2) Download and install qTOX on your PC, choose the platform ( Windows, OS X, Linux, etc. )

3) Open messenger, click “New Profile” and create profile.

4) Click “Add friends” button and search our contact *

5) For identification, send to our support data from —RAGNAR SECRET—

IMPORTANT ! IF for some reasons you CAN’T CONTACT us in qTOX, here is our reserve mailbox ( * ) send a message with a data from —RAGNAR SECRET—

WARNING!

-Do not try to decrypt files with any third-party software (it will be damaged permanently)
-Do not reinstall your OS, this can lead to complete data loss and files cannot be decrypted. NEVER!
-Your SECRET KEY for decryption is on our server, but it will not be stored forever. DO NOT WASTE TIME !

********************

—RAGNAR SECRET—
*
—RAGNAR SECRET—

********************

Should You Pay The Demanded Ransom?

At most of the occasions, it is impossible to retrieve the data without using the decryptor and hence, many users agree to deal with the criminals. However, they often end up with losing both files as well as money. Remember, the only motive of such hackers is to extort illicit profits from the victimized users, they are not going to decrypt your files even after taking the extortion. Sometime, crooks deliver bogus software to the victims in the name of decryption tool which upon getting installed, causes various hazardous issues onto the machine with its perilous activities. And hence, never make any sort of payment to the hackers and try to delete RAGNAR_LOCKER ransomware from the work-station immediately. As far as restoring the infected files is concerned, use a backup made on any external drive or a powerful data-recovery application.

Ways To Spread RAGNAR_LOCKER ransomware:

Cyber criminals use various deceptive methods to spread such crypto-virus infections, however, in most cases they use spam email campaigns. Such emails contain a hyperlink or an attachment that would start the malware intrusion process the moment you click on them. They are often labelled as ‘important’ or ‘urgent’ but involve malevolent attachments. And hence, ignore suspicious mails coming from unknown source as you never know what they are containing. Moreover, you often see fake update notifications which claim that your Adobe Flash Player is out-dated and needs to be updated quickly. You are also given an update link but once you click on it, an infectious program gets downloaded automatically. So, ignore these fake messages and avoid clicking on any suspicious link.

Threat Details

Name- RAGNAR_LOCKER ransomware

Type- Ransomware, Crypto-virus

Description- Hazardous parasite which tends to encrypt users’ essential files and then ask them to pay off for the decryption key.

Extension- “.ragnar”

Ransom note- “RGNR_0DE48AAB.txt”

Attackers’ contact- Provided qTox contact or “[email protected]”

Symptoms- All of your important files and data are locked and can’t be opened without using a private key.

Distribution-Spam email campaigns, Executable files etc.

Damage- Causes permanent data loss and can also drop other pernicious infections onto the compromised device.

Removal- Manual and automatic guidelines as provided under this article

Other Common Symptoms of RAGNAR_LOCKER ransomware:

Once RAGNAR_LOCKER ransomware gets inside your PC, it makes several unexpected modifications to the system settings before it initiates the file encoding. It messes with important system files, deletes shadow volume copies, disables Windows repair function, connects to a remote server by using a number of domains and rises its privileges, that is quite exceptional ransomware-kind viruses. Besides locking your crucial data, this hazardous parasite also creates tons of junk files in the hard drive of your machine which consume huge amount of memory resources and drag down the overall PC performance severely. And therefore, it is necessary to remove RAGNAR_LOCKER ransomware from the machine immediately by following the effective removal steps given below.

Antimalware Details And User Guide

Click Here For Windows

Click Here For Mac

Step 1: Remove RAGNAR_LOCKER ransomware through “Safe Mode with Networking”

Step 2: Delete RAGNAR_LOCKER ransomware using “System Restore”

Step 1: Remove RAGNAR_LOCKER ransomware through “Safe Mode with Networking”

For Windows XP and Windows 7 users: Boot the PC in “Safe Mode”. Click on “Start” option and continuously press on F8 during the start process until the “Windows Advanced Option” menu appears on the screen. Choose “Safe Mode with Networking” from the list.

Now, a windows homescreen appears on the desktop and work-station is now working on “Safe mode with networking”.

For Windows 8 Users: Go to the “Start Screen”. In the search results select settings, type “Advanced”. In the “General PC Settings” option, choose “Advanced startup” option. Again, click on the “Restart Now” option. The work-station boots to “Advanced Startup Option Menu”. Press on “Troubleshoot” and then “Advanced options” button.  In the “Advanced Option Screen”, press on “Startup Settings”. Again, click on “Restart” button. The work-station will now restart in to the “Startup Setting” screen. Next is to press F5 to boot in Safe Mode in Networking.

For Windows 10 Users: Press on Windows logo and on the “Power” icon. In the newly opened menu, choose “Restart” while continuously holding “Shift” button on the keyboard. In the new open “Choose an option” window, click on “Troubleshoot” and then on the “Advanced Options”. Select “Startup Settings” and press on “Restart”. In the next window, click on “F5” button on the key-board.

Step 2: Delete RAGNAR_LOCKER ransomware using “System Restore”

Log-in to the account infected with RAGNAR_LOCKER ransomware. Open the browser and download a legitimate anti-malware tool. Do a full System scanning. Remove all the malicious detected entries.

In case if you cannot start the PC in “Safe Mode with Networking”, Try using “System Restore”

• During the “Startup”, continuously press on F8 key until the “Advanced Option” menu appears. From the list, choose “Safe Mode with Command Prompt” and then press “Enter”

• In the new opened command prompt, enter “cd restore” and then press “Enter”.

• Type: rstrui.exe and Press “ENTER”

• Click “Next” on the new windows

• Choose any of the “Restore Points” and click on “Next”. (This step will restore the work-station to its earlier time and date prior to RAGNAR_LOCKER ransomware infiltration in the PC.

• In the newly opened windows, press on “Yes”.

Once your PC gets restored to its previous date and time, download the recommended anti-malware tool and perform a deep scanning in order to remove RAGNAR_LOCKER ransomware files if they left in the work-station.

In order to restore the each (separate) file by this ransomware, use “Windows Previous Version” feature. This method is effective when “System Restore Function” is enabled in the work-station.

Important Note: Some variants of RAGNAR_LOCKER ransomware delete the “Shadow Volume Copies” as well hence this feature may not work all the time and is applicable for selective computers only.

How to Restore Individual Encrypted File:

In order to restore a single file, right click on it and go to “Properties”. Select “Previous Version” tab. Select a “Restore Point” and click on “Restore” option.

In order to access the files encrypted by RAGNAR_LOCKER ransomware, you can also try using “Shadow Explorer”. In order to get more information on this application, press here.

Important: Data Encryption Ransomware are highly dangerous and it is always better that you take precautions to avoid its attack on your work-station. It is advised to use a powerful anti-malware tool in order to get protection in real-time. With this help of “SpyHunter”, “group policy objects” are implanted in the registries in order to block harmful infections like RAGNAR_LOCKER ransomware.

Also, In Windows 10, you get a very unique feature called “Fall Creators Update” that offer “Controlled Folder Access” feature in order to block any kind of encryption to the files. With the help of this feature, any files stored in the locations such as “Documents”, “Pictures”, “Music”, “Videos”, “Favorites” and “Desktop” folders are safe by default.

It is very important that you install this “Windows 10 Fall Creators Update” in your PC to protect your important files and data from ransomware encryption. The more information on how to get this update and add an additional protection form rnasomware attack has been discussed here.

How to Recover the Files Encrypted by RAGNAR_LOCKER ransomware?

Till now, you would have understood that what had happed to your personal files that got encrypted and how you can remove the scripts and payloads associated with RAGNAR_LOCKER ransomware in order to protect your personal files that has not been damaged or encrypted until now. In order to retrieve the locked files, the depth information related to “System Restore” and “Shadow Volume Copies” has already been discussed earlier. However, in case if you are still unable to access the encrypted files then you can try using a data recovery tool.

Use of Data Recovery Tool

This step is for all those victims who have already tries all the above mentioned process but didn’t find any solution. Also it is important that you are able to access the PC and can install any software. The data recovery tool works on the basis of System scanning and recovery algorithm. It searches the System partitions in order to locate the original files which were deleted, corrupted or damaged by the malware. Remember that you must not re-install the Windows OS otherwise the “previous” copies will get deleted permanently. You have to clean the work-station at first and remove RAGNAR_LOCKER ransomware infection. Leave the locked files as it is and follow the steps mentioned below.

Step1: Download the software in the work-station by clicking on the “Download” button below.

Step2: Execute the installer by clicking on downloaded files.

Step3: A license agreement page appears on the screen. Click on “Accept” to agree with its terms and use. Follow the on-screen instruction as mentioned and click on “Finish” button.

Step4: Once the installation gets completed, the program gets executed automatically. In the newly opened interface, select the file types that you want to recover and click on “Next”.

Step5: You can select the “Drives” on which you want the software to run and execute the recovery process. Next is to click on the “Scan” button.

Step6: Based on drive you select for scanning, the restore process begins. The whole process may take time depending on the volume of the selected drive and number of files. Once the process gets completed, a data explorer appears on the screen with preview of that data that is to be recovered. Select the files that you want to restore.

Step7. Next is to locate the location where you want to saver the recovered files.